<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Courier New; font-size: 10pt; color: #000000'><span><br>Hello Everyone,<br><br>I am trying to create an IVR with menu and sub menus, but getting following error when I make the call,<br><span style="color: rgb(255, 0, 0);">2012-07-17 11:05:37.755034 [ERR] switch_ivr_menu.c:870 Unable to build xml menu</span><br style="color: rgb(255, 0, 0);"><span style="color: rgb(255, 0, 0);">2012-07-17 11:05:37.755034 [ERR] switch_ivr_menu.c:870 Unable to build xml menu</span><br style="color: rgb(255, 0, 0);"><span style="color: rgb(255, 0, 0);">2012-07-17 11:05:37.755034 [ERR] mod_dptools.c:1774 Unable to create menu</span><br style="color: rgb(255, 102, 0);"><br>I am new to this, so there might be little or a big error.<br><br>My XML contents in ...<span style="color: rgb(91, 155, 242);">conf/ivr_menus</span> is<br><br><include><br> <menu na
me="ps"<br> greet-long="phrase:ps_main"<br> greet-short="phrase:ps_short"<br> exit-sound="ivr/good_bye.wav"<br> invalid-sound="ivr/ivr-not_available.wav"<br> tts-engine="flite"<br> tts-voice="rms"<br> timeout="3000"<br> max-failures="2"<br>  
; phrase_lang="en"<br> digit-len="1"><br><br> <entry action="menu-sub" digits="1" param="ps1"/><br> <entry action="menu-top" digits="9"/><br> </menu><br> <menu name="ps1"<br> greet-long="phrase:ps1_main"<br> greet-short="phrase:ps1_short"<br> exit-sound="ivr/good_bye.wav"<br> 
; invalid-sound="ivr/ivr-not_available.wav"<br> timeout="3000"<br> max-failure="3"><br><br> <entry action="menu-top" digit="*"/><br> </menu><br></include><br><br>and in <span style="color: rgb(91, 155, 242);">.../en/demo</span> is<br><br><include><br> <macro name="ps_main" pause="100"><br> <input pattern="(.*)"><br> <match><br> <action function="play-file" data="ivr/1_welcome_to_SGRH.wav"/><br> <ac
tion function="play-file" data="silence_stream://500"/><br> <action function="play-file" data="ivr/2_Press1_for_Eng_Hindi_k_liye_2_Dabayen.wav"/><br> </match><br> </input><br> </macro><br><br> <macro name="ps_short" pause="100"><br> <input pattern="(.*)"><br> <match><br> <action function="play-file" data="silence_stream://1000"/><br> <action function="play-file" data="ivr/no_input_recd_try_again.wav"/><br> </match><br> </input><br> </macro><br><br> <macro name="ps1_main" pause="100"><br>&n
bsp; <input pattern="(.*)"><br> <match><br> <action function="play-file" data="ivr/3_for_Appointment_1_for_Admission_2_for_Lab_reports_3.wav"/><br> <action function="play-file" data="ivr/4_Press_1_Lab_reports_2_for_Histopatho.wav"/><br> </match><br> </input><br> </macro><br><br> <macro name="ps1_short" pause="100"><br> <input pattern="(.*)"><br> <match><br> <action function="play-file" data="silence_stream://1000"/><br> <action function="play-file" data="ivr/eng_no_input_try_again.wav"/>
;<br> </match><br> </input><br> </macro><br></span><span id="2b9b082e-efa7-4e1c-81d5-c6e8a9e933c4"></include></span><br><span id="2b9b082e-efa7-4e1c-81d5-c6e8a9e933c4"><br>Thanks everyone, thanks for this support forum !!!<br><br>-- <br><span name="x"></span><font class="Apple-style-span" color="#3366ff" face="'courier new', courier, monaco, monospace, sans-serif"><i>Regards, <br>Piyush Sharma.<br></i></font><span name="x"></span><br></span></div></body></html>