<p>Run: $ fs_cli -x 'reloadxml'</p>
<p>Try the call again, see if that helps.</p>
<p>Brian Foster<br>
Endigo Computer LLC</p>
<p>Sent from a mobile device.</p>
<div class="gmail_quote">On Jul 10, 2012 7:27 PM, "Terry Barnum" <<a href="mailto:terry@digital-outpost.com">terry@digital-outpost.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
I'm starting to find my way around freeswitch via fusionpbx and have it running with a free DID, two X-Lite softphones and 3CXPhone on an iPhone. After creating a recording, an IVR menu and an inbound route to the IVR, a test call coming in on the DID complains it can't find the menu:<br>
<br>
2012-07-08 11:28:36.451506 [NOTICE] switch_channel.c:926 New Channel sofia/external/<masked>@www.xxx.yyy.zzz [82327424-822d-44a4-9aa5-c20fdce2f356]<br>
2012-07-08 11:28:36.451506 [INFO] mod_dialplan_xml.c:485 Processing <masked> <<masked>>-><masked> in context public<br>
2012-07-08 11:28:36.471501 [NOTICE] switch_ivr.c:1729 Transfer sofia/external/<masked>@www.xxx.yyy.zzz to XML[5002@default]<br>
2012-07-08 11:28:36.471501 [INFO] mod_dialplan_xml.c:485 Processing <masked> <<masked>>->5002 in context default<br>
2012-07-08 11:28:36.551572 [NOTICE] mod_dptools.c:1148 Channel [sofia/external/<masked>@www.xxx.yyy.zzz] has been answered<br>
2012-07-08 11:28:37.571514 [ERR] mod_dptools.c:1775 Unable to find menu<br>
2012-07-08 11:28:37.571514 [NOTICE] switch_core_state_machine.c:249 sofia/external/<masked>@www.xxx.yyy.zzz has executed the last dialplan instruction, hanging up.<br>
2012-07-08 11:28:37.571514 [NOTICE] switch_core_state_machine.c:251 Hangup sofia/external/<masked>@www.xxx.yyy.zzz [CS_EXECUTE] [NORMAL_CLEARING]<br>
2012-07-08 11:28:37.591511 [NOTICE] switch_core_session.c:1446 Session 1 (sofia/external/<masked>@www.xxx.yyy.zzz) Ended<br>
2012-07-08 11:28:37.591511 [NOTICE] switch_core_session.c:1448 Close Channel sofia/external/<masked>@www.xxx.yyy.zzz [CS_DESTROY]<br>
<br>
I can see that the newly created choosevm ivr menu exists:<br>
<br>
$ sudo ls -l *.xml /usr/local/freeswitch/conf/ivr_menus/<br>
-rw-rw---- 1 _www _www 2878 Jun 20 00:08 demo_ivr.xml<br>
-rw-r--r-- 1 _www _www 632 Jul 8 11:08 v_choosevm.xml<br>
<br>
$ sudo cat /usr/local/freeswitch/conf/ivr_menus/v_choosevm.xml<br>
<include><br>
<menu name="choosevm"<br>
greet-long="/usr/local/freeswitch/recordings/recording1.wav"<br>
greet-short="/usr/local/freeswitch/recordings/"<br>
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"<br>
exit-sound=""<br>
confirm-macro=""<br>
confirm-key=""<br>
tts-engine="flite"<br>
tts-voice="rms"<br>
confirm-attempts="3"<br>
timeout="3000"<br>
inter-digit-timeout="2000"<br>
max-failures="3"<br>
max-timeouts="3"<br>
digit-len="5"><br>
<entry action="menu-exec-app" digits="1" param="transfer 2002 XML default"/><br>
<entry action="menu-exec-app" digits="2" param="transfer 2003 XML default"/><br>
</menu><br>
</include><br>
<br>
$ sudo cat /usr/local/freeswitch/conf/dialplan/default/333_v_choosevm.xml<br>
<extension name="choosevm" ><br>
<condition field="destination_number" expression="^5002$" ><br>
<action application="answer" /><br>
<action application="sleep" data="1000" /><br>
<action application="set" data="hangup_after_bridge=true" /><br>
<action application="ivr" data="choosevm" /><br>
</condition><br>
</extension><br>
<br>
Is there something else necessary for the ivr menu to be found? I realize that I'm abstracted from freeswitch a bit by using fusionpbx as a front-end, but is this still the right place to ask?<br>
<br>
Thanks,<br>
-Terry<br>
<br>
<br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
Join Us At ClueCon - Aug 7-9, 2012<br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
</blockquote></div>