<html><body><span style="font-family:Verdana; color:#000000; font-size:10pt;"><div>maybe a custom dial tone or playing an audio file stating call fwd is enabled every time the phone is accessed eh?</div>
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<div>exactly how this is done however is better left for more advanced users to explain.</div>
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<DIV id=wmQuoteWrapper>-------- Original Message --------<BR>Subject: Re: [Freeswitch-users] Users need a red flashy light thingy<BR>From: <<a href="mailto:toddb@toddbailey.net">toddb@toddbailey.net</a>><BR>Date: Wed, June 20, 2012 1:23 pm<BR>To: "FreeSWITCH Users Help" <<a href="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</a>><BR><BR><SPAN style="FONT-FAMILY: Verdana; COLOR: #000000; FONT-SIZE: 10pt">
<DIV>maybe give up on call forwarding and just email a voice message.</DIV>
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<DIV id=wmQuoteWrapper>-------- Original Message --------<BR>Subject: Re: [Freeswitch-users] Users need a red flashy light thingy<BR>From: "Sean Devoy" <<A href="mailto:sdevoy@bizfocused.com" target=_blank>sdevoy@bizfocused.com</A>><BR>Date: Wed, June 20, 2012 1:16 pm<BR>To: "'FreeSWITCH Users Help'" <<A href="mailto:freeswitch-users@lists.freeswitch.org" target=_blank>freeswitch-users@lists.freeswitch.org</A>><BR><BR>
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<DIV style="font-size:12pt;" class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Yes, thanks Avi. I do play those recordings when they dial *72 and *73. One cannot expect his customer to actually listen the prompt you play back, can they!<o:p></o:p></SPAN></DIV>
<DIV style="font-size:12pt;" class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"><o:p> </o:p></SPAN></DIV>
<DIV style="font-size:12pt;" class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">I just googled some more and found something in one Anthony’s books (which I have now ordered both of)<o:p></o:p></SPAN></DIV>
<DIV style="font-size:12pt;" class=MsoNormal><A href="http://books.google.com/books?id=-6nzkugPG70C&pg=PT540&lpg=PT540&dq=freeswitch+event+turn+lights&source=bl&ots=4-5IfOJ3rF&sig=BsSDSKva7FKfzZ0w2HFeWJQ5_ek&hl=en&sa=X&ei=2S7iT639OYTS6gG2v-0H&sqi=2&ved=0CFEQ6AEwAA#v=onepage&q=freeswitch%20event%20turn%20lights&f=false" target=_blank>http://books.google.com/books?id=-6nzkugPG70C&pg=PT540&lpg=PT540&dq=freeswitch+event+turn+lights&source=bl&ots=4-5IfOJ3rF&sig=BsSDSKva7FKfzZ0w2HFeWJQ5_ek&hl=en&sa=X&ei=2S7iT639OYTS6gG2v-0H&sqi=2&ved=0CFEQ6AEwAA#v=onepage&q=freeswitch%20event%20turn%20lights&f=false</A><o:p></o:p></DIV>
<DIV style="font-size:12pt;" class=MsoNormal><o:p> </o:p></DIV>
<DIV style="font-size:12pt;" class=MsoNormal>It appears that I can set a presence event to a dummy user and have the phone’s lines with that user logged in change colors!<o:p></o:p></DIV>
<DIV style="font-size:12pt;" class=MsoNormal><o:p> </o:p></DIV>
<DIV style="font-size:12pt;" class=MsoNormal>Now … how to send a presence event in a dial plan???? Google don’t fail me now.<SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"><o:p></o:p></SPAN></DIV>
<DIV style="font-size:12pt;" class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"><o:p> </o:p></SPAN></DIV>
<DIV style="font-size:12pt;" class=MsoNormal><B><SPAN style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt">From:</SPAN></B><SPAN style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt"> <A href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target=_blank>freeswitch-users-bounces@lists.freeswitch.org</A> [<A href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target=_blank>mailto:freeswitch-users-bounces@lists.freeswitch.org</A>] <B>On Behalf Of </B>Avi Marcus<BR><B>Sent:</B> Wednesday, June 20, 2012 4:03 PM<BR><B>To:</B> FreeSWITCH Users Help<BR><B>Subject:</B> Re: [Freeswitch-users] Users need a red flashy light thingy<o:p></o:p></SPAN></DIV>
<DIV style="font-size:12pt;" class=MsoNormal><o:p> </o:p></DIV>
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<DIV style="font-size:12pt;" class=MsoNormal>If that's an actual call.. we have callie recordings for that.<o:p></o:p></DIV>
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<DIV style="font-size:12pt;" class=MsoNormal> <prompt phrase="Call forwarding has been cancelled." filename="ivr/ivr-call_forwarding_has_been_cancelled.wav"/><o:p></o:p></DIV></DIV>
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<DIV style="font-size:12pt;" class=MsoNormal> <prompt phrase="Call forwarding has been set." filename="ivr/ivr-call_forwarding_has_been_set.wav"/><o:p></o:p></DIV></DIV></DIV>
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<DIV style="font-size:12pt;" class=MsoNormal><SPAN style="FONT-FAMILY: 'Verdana','sans-serif'">-Avi</SPAN><o:p></o:p></DIV></DIV>
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<DIV style="font-size:12pt;" class=MsoNormal>On Wed, Jun 20, 2012 at 10:47 PM, Sean Devoy <<A href="mailto:sdevoy@bizfocused.com" target=_blank>sdevoy@bizfocused.com</A>> wrote:<o:p></o:p></DIV>
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<DIV style="font-size:12pt;; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class=MsoNormal>Freeswitch is so much better than my customers deserve.<o:p></o:p></DIV>
<DIV style="font-size:12pt;; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class=MsoNormal> <o:p></o:p></DIV>
<DIV style="font-size:12pt;; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class=MsoNormal>I have the DialPlan set up nicely so they can dial *72 to forward all DID calls to their answering service and *73 to turn it off. Today she Dialed *72 to turn it off 4 different times, and since that is the code to turn it on --- it did NOT turn off. She was livid and sent me hate mail about how “terrible IP phones are and they never work …”<o:p></o:p></DIV>
<DIV style="font-size:12pt;; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class=MsoNormal> <o:p></o:p></DIV>
<DIV style="font-size:12pt;; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class=MsoNormal>I even consoled her saying how *72 and *73 have no inherent indicators to show which means on and off. I have offered the obvious solutions of SPEED DIAL buttons that are labeled “Enable” and “Disable”.<o:p></o:p></DIV>
<DIV style="font-size:12pt;; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class=MsoNormal> <o:p></o:p></DIV>
<DIV style="font-size:12pt;; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class=MsoNormal>Now my question. Anyone have any ideas how to use a line button, or possibly MWI to indicate that lines are forwarded (a db value). MWI is clearly in use so line button is my preference, but if MWI had a flash function, etc???? I have unused line buttons – How can I make them show busy (like shared call appearance) from the switch? Maybe a dummy user/extension I do something clever with?<o:p></o:p></DIV>
<DIV style="font-size:12pt;; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class=MsoNormal> <o:p></o:p></DIV>
<DIV style="font-size:12pt;; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class=MsoNormal>If it matters the phones are Cisco 504G (4 line).<o:p></o:p></DIV>
<DIV style="font-size:12pt;; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class=MsoNormal> <o:p></o:p></DIV>
<DIV style="font-size:12pt;; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class=MsoNormal>Thanks in advance,<o:p></o:p></DIV>
<DIV style="font-size:12pt;; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto" class=MsoNormal>Sean<o:p></o:p></DIV></DIV></DIV>
<DIV style="MARGIN-BOTTOM: 12pt; font-size:12pt;" class=MsoNormal><BR>_________________________________________________________________________<BR>Professional FreeSWITCH Consulting Services:<BR><A href="mailto:consulting@freeswitch.org" target=_blank>consulting@freeswitch.org</A><BR><A href="http://www.freeswitchsolutions.com/" target=_blank>http://www.freeswitchsolutions.com</A><BR><BR>FreeSWITCH-powered IP PBX: The CudaTel Communication Server<BR><A href="http://www.cudatel.com/" target=_blank>http://www.cudatel.com</A><BR><BR>Official FreeSWITCH Sites<BR><A href="http://www.freeswitch.org/" target=_blank>http://www.freeswitch.org</A><BR><A href="http://wiki.freeswitch.org/" target=_blank>http://wiki.freeswitch.org</A><BR><A href="http://www.cluecon.com/" target=_blank>http://www.cluecon.com</A><BR><BR>Join Us At ClueCon - Aug 7-9, 2012<BR><BR>FreeSWITCH-users mailing list<BR><A href="mailto:FreeSWITCH-users@lists.freeswitch.org" target=_blank>FreeSWITCH-users@lists.freeswitch.org</A><BR><A href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target=_blank>http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</A><BR>UNSUBSCRIBE:<A href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target=_blank>http://lists.freeswitch.org/mailman/options/freeswitch-users</A><BR><A href="http://www.freeswitch.org/" target=_blank>http://www.freeswitch.org</A><o:p></o:p></DIV></DIV>
<DIV style="font-size:12pt;" class=MsoNormal><o:p> </o:p></DIV></DIV></DIV></DIV>
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