<div dir="ltr">If that's an actual call.. we have callie recordings for that.<div><div> <prompt phrase="Call forwarding has been cancelled." filename="ivr/ivr-call_forwarding_has_been_cancelled.wav"/></div>
<div> <prompt phrase="Call forwarding has been set." filename="ivr/ivr-call_forwarding_has_been_set.wav"/></div></div><div><br clear="all"><div dir="ltr"><span style="font-family:Verdana,Arial,Helvetica,sans-serif"><span style="font-size:small">-Avi</span></span></div>
<br><br><div class="gmail_quote">On Wed, Jun 20, 2012 at 10:47 PM, Sean Devoy <span dir="ltr"><<a href="mailto:sdevoy@bizfocused.com" target="_blank">sdevoy@bizfocused.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal">Freeswitch is so much better than my customers deserve.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">I have the DialPlan set up nicely so they can dial *72 to forward all DID calls to their answering service and *73 to turn it off. Today she Dialed *72 to turn it off 4 different times, and since that is the code to turn it on --- it did NOT turn off. She was livid and sent me hate mail about how “terrible IP phones are and they never work …”<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">I even consoled her saying how *72 and *73 have no inherent indicators to show which means on and off. I have offered the obvious solutions of SPEED DIAL buttons that are labeled “Enable” and “Disable”.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Now my question. Anyone have any ideas how to use a line button, or possibly MWI to indicate that lines are forwarded (a db value). MWI is clearly in use so line button is my preference, but if MWI had a flash function, etc???? I have unused line buttons – How can I make them show busy (like shared call appearance) from the switch? Maybe a dummy user/extension I do something clever with?<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">If it matters the phones are Cisco 504G (4 line).<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Thanks in advance,<u></u><u></u></p>
<p class="MsoNormal">Sean<u></u><u></u></p></div></div><br>_________________________________________________________________________<br>
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<br></blockquote></div><br></div></div>