<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div><span>Hi Mike,</span></div><div><br></div><span>If you are interested to achieve real-time improving of the quality (as opposed to passive monitoring) you can try PBXMate. This tool is *NOT* a passive monitoring tool but an active tool. It works like a Sip Proxy and if it encounters a quality issue during a call (e.g. noise and/or low volume) it will fix it in real-time. As a by product the PBXMate also provides statistics on the quality. You can see one option for integration in the wiki http://wiki.freeswitch.org/wiki/PBXMate-FreeSWITCH-integration<br><br>Cheers,<br><br></span><div><br></div> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div dir="ltr"> <font face="Arial" size="2"> <hr
size="1"> <b><span style="font-weight:bold;">From:</span></b> Ash <ash@archerdrive.com><br> <b><span style="font-weight: bold;">To:</span></b> FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> <br> <b><span style="font-weight: bold;">Sent:</span></b> Thursday, May 31, 2012 12:30 PM<br> <b><span style="font-weight: bold;">Subject:</span></b> Re: [Freeswitch-users] Monitoring audio quality<br> </font> </div> <br>
Hi Michael,<br><br>Not exactly an answer to your question, but I have quite a lot of call traffic running over three servers. I have found the best way to manage this is by using a monitoring tool. The one I use is http://www.voipmonitor.org/, the actual daemon is open source but you can buy a webUI which uses rrdtool to graph the call quality and display the calls history. Using a tool like this you can get an idea of call quality for each call.<br><br><br>Cheers,<br><br>Ash.<br><br><br>On 31/05/2012, at 7:19 PM, Michael Lutz wrote:<br><br>> Hi Guys,<br>> <br>> I have a prety large system with a lot of traffic. Sometimes I get<br>> complains from customers about 'loud noises', 'not hearing audio', or<br>> just 'bad quality audio'.<br>> I can see a lot of info on the CDR's, no I have tried to search the<br>> wiki and groups for some explanaition about how to interpret them, but<br>> there is not much to
find..<br>> <br>> Is there someone who can tell me what these mean, and how to interpret<br>> them, could they help me in finding issues with audio?<br>> <br>> <rtp_audio_in_raw_bytes>573964</rtp_audio_in_raw_bytes><br>> <rtp_audio_in_media_bytes>572932</rtp_audio_in_media_bytes><br>> <rtp_audio_in_packet_count>3337</rtp_audio_in_packet_count><br>> <rtp_audio_in_media_packet_count>3331</rtp_audio_in_media_packet_count><br>> <rtp_audio_in_skip_packet_count>47</rtp_audio_in_skip_packet_count><br>> <rtp_audio_in_jb_packet_count>0</rtp_audio_in_jb_packet_count><br>> <rtp_audio_in_dtmf_packet_count>0</rtp_audio_in_dtmf_packet_count><br>> <rtp_audio_in_cng_packet_count>0</rtp_audio_in_cng_packet_count><br>>
<rtp_audio_in_flush_packet_count>6</rtp_audio_in_flush_packet_count><br>> <rtp_audio_in_largest_jb_size>0</rtp_audio_in_largest_jb_size><br>> <rtp_audio_out_raw_bytes>485556</rtp_audio_out_raw_bytes><br>> <rtp_audio_out_media_bytes>485556</rtp_audio_out_media_bytes><br>> <rtp_audio_out_packet_count>2823</rtp_audio_out_packet_count><br>> <rtp_audio_out_media_packet_count>2823</rtp_audio_out_media_packet_count><br>> <rtp_audio_out_skip_packet_count>0</rtp_audio_out_skip_packet_count><br>> <rtp_audio_out_dtmf_packet_count>0</rtp_audio_out_dtmf_packet_count><br>> <rtp_audio_out_cng_packet_count>0</rtp_audio_out_cng_packet_count><br>>
<rtp_audio_rtcp_packet_count>0</rtp_audio_rtcp_packet_count><br>> <rtp_audio_rtcp_octet_count>0</rtp_audio_rtcp_octet_count><br>> <br>> Or are there other (better) methods of finding problems related to bad audio?<br>> <br>> <br>> Regards,<br>> Mike<br>> <br>> _________________________________________________________________________<br>> Professional FreeSWITCH Consulting Services:<br>> <a ymailto="mailto:consulting@freeswitch.org" href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>> http://www.freeswitchsolutions.com<br>> <br>> FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>> http://www.cudatel.com<br>> <br>> Official FreeSWITCH Sites<br>> http://www.freeswitch.org<br>> http://wiki.freeswitch.org<br>> http://www.cluecon.com<br>> <br>> Join Us At ClueCon - Aug 7-9, 2012<br>> <br>> FreeSWITCH-users mailing
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target="_blank">http://www.freeswitch.org</a><br><br><br> </div> </div> </div></body></html>