Got it, just FYI all,<div><br></div><div>If you have noone at tier 0, tier-rules-apply=true, tier-rule-no-agent-no-wait=false and a tier timeout, it'll wait for the tier timeout to pass before ringing up to tier 1.</div>
<div><br></div><div>As the documentation only specifies calls at tier 1, I thought this was the first tier. I'll update the wiki accordingly.<br><br><div class="gmail_quote">On 31 May 2012 15:09, Andrew Cassidy <span dir="ltr"><<a href="mailto:andrew@cassidywebservices.co.uk" target="_blank">andrew@cassidywebservices.co.uk</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Further investigation shows this only occurs when <param name="tier-rules-apply" value="true" /><div>
<br></div><div>if I set that to false then reload, it works fine.<div><div class="h5"><br><br><div class="gmail_quote">
On 24 May 2012 16:51, Andrew Cassidy <span dir="ltr"><<a href="mailto:andrew@cassidywebservices.co.uk" target="_blank">andrew@cassidywebservices.co.uk</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Here's some pastebin links from earlier on IRC:<div><br></div><div>Cli output and queue config: <a href="http://pastebin.freeswitch.org/19154" target="_blank">http://pastebin.freeswitch.org/19154</a></div><div>Call log output: <a href="http://pastebin.freeswitch.org/19156" target="_blank">http://pastebin.freeswitch.org/19156</a></div>
<div><br></div><div>So, here's the thing, queue configured, agents and tiers are in the database only (eventually going to be shared). Set up an extension, dial it, get put in queue, hear MoH.</div><div><br></div><div>
However, there's no sign of any attempt to contact the agent, even though it's registered and set as Available. No outgoing sip packets, nothing logged. I've literally just trid a make current, makes no difference.</div>
<div><br></div><div>Attached a pcap from server side, showing no invites to the agent.</div><div><br></div><div>Any ideas folks? <span><font color="#888888"><br><div><div><br></div>-- <br><b>Andrew Cassidy BSc (Hons) MBCS SSCA</b><div>
Managing Director<div>
<div><img src="http://www.cassidywebservices.co.uk/media/emailsig.png"><br></div><div><br><div><b style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif"><a href="mailto:info@cassidywebservices.co.uk" style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif" target="_blank">T</a> </b><a href="tel:03300%20100%20960" value="+443300100960" target="_blank">03300 100 960</a>
<b style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif"><a href="mailto:info@cassidywebservices.co.uk" style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif" target="_blank">F</a> </b><a href="tel:03300%20100%20961" value="+443300100961" target="_blank">03300 100 961</a></div>
<div><b style="text-decoration:none;font-family:sans-serif"><a href="mailto:info@cassidywebservices.co.uk" style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif" target="_blank">E</a> </b><a href="mailto:andrew@cassidywebservices.co.uk" target="_blank">andrew@cassidywebservices.co.uk</a></div>
<div><b style="text-decoration:none;font-family:sans-serif"><a href="mailto:info@cassidywebservices.co.uk" style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif" target="_blank">W</a> </b><a href="http://www.cassidywebservices.co.uk" target="_blank">www.cassidywebservices.co.uk</a></div>
</div></div></div><br>
</div></font></span></div>
</blockquote></div><br><br clear="all"><div><br></div>-- <br><b>Andrew Cassidy BSc (Hons) MBCS SSCA</b><div>Managing Director<div><div><img src="http://www.cassidywebservices.co.uk/media/emailsig.png"><br></div><div><br>
<div><b style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif"><a href="mailto:info@cassidywebservices.co.uk" style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif" target="_blank">T</a> </b><a href="tel:03300%20100%20960" value="+443300100960" target="_blank">03300 100 960</a>
<b style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif"><a href="mailto:info@cassidywebservices.co.uk" style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif" target="_blank">F</a> </b><a href="tel:03300%20100%20961" value="+443300100961" target="_blank">03300 100 961</a></div>
<div><b style="text-decoration:none;font-family:sans-serif"><a href="mailto:info@cassidywebservices.co.uk" style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif" target="_blank">E</a> </b><a href="mailto:andrew@cassidywebservices.co.uk" target="_blank">andrew@cassidywebservices.co.uk</a></div>
<div><b style="text-decoration:none;font-family:sans-serif"><a href="mailto:info@cassidywebservices.co.uk" style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif" target="_blank">W</a> </b><a href="http://www.cassidywebservices.co.uk" target="_blank">www.cassidywebservices.co.uk</a></div>
</div></div></div><br>
</div></div></div>
</blockquote></div><br><br clear="all"><div><br></div>-- <br><b>Andrew Cassidy BSc (Hons) MBCS SSCA</b><div>Managing Director<div><div><img src="http://www.cassidywebservices.co.uk/media/emailsig.png"><br></div><div><br>
<div><b style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif"><a href="mailto:info@cassidywebservices.co.uk" style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif" target="_blank">T</a> </b>03300 100 960
<b style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif"><a href="mailto:info@cassidywebservices.co.uk" style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif" target="_blank">F</a> </b>03300 100 961</div>
<div><b style="text-decoration:none;font-family:sans-serif"><a href="mailto:info@cassidywebservices.co.uk" style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif" target="_blank">E</a> </b><a href="mailto:andrew@cassidywebservices.co.uk" target="_blank">andrew@cassidywebservices.co.uk</a></div>
<div><b style="text-decoration:none;font-family:sans-serif"><a href="mailto:info@cassidywebservices.co.uk" style="color:rgb(51,135,171);text-decoration:none;font-family:sans-serif" target="_blank">W</a> </b><a href="http://www.cassidywebservices.co.uk" target="_blank">www.cassidywebservices.co.uk</a></div>
</div></div></div><br>
</div>