<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi,<o:p></o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal>I have the following script snippet (simplified for the purposes of this request):<o:p></o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New";color:blue'>if</span><span style='font-size:9.0pt;font-family:"Courier New"'> (session.ready()) {<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; // Play a welcome message, &#8220;please wait while we try to connect your call&#8221;<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; session.sayPhrase(<span style='color:#A31515'>'play'</span>, <span style='color:#A31515'>'welcome.wav'</span>);<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; session.execute(<span style='color:#A31515'>&quot;set&quot;</span>, <span style='color:#A31515'>&quot;ringback=%(400,200,400,450);%(400,2000,400,450)&quot;</span>);&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New"'>session.execute(<span style='color:#A31515'>&quot;bridge&quot;</span>, <span style='color:#A31515'>&quot;{effective_caller_id_number=XXXX,origination_caller_id_number=XXXX,ignore_early_media=true,continue_on_fail=true,hangup_after_bridge=false,originate_timeout=20}sofia/outbound/YYYY@sip.node4.co.uk&quot;</span>);<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <span style='color:blue'>if</span> (session.getVariable(<span style='color:#A31515'>&quot;bridge_hangup_cause&quot;</span>) != <span style='color:#A31515'>'NORMAL_CLEARING'</span>) {<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; // Play a sorry we could not connect your call message<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; session.sayPhrase(<span style='color:#A31515'>'play'</span>, <span style='color:#A31515'>'sorry.wav'</span>);<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt;text-indent:36.0pt;text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New"'>// Ask if they would like a callback, &#8220;press 1 if you would like a callback&#8221;<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; session.sayPhrase(<span style='color:#A31515'>'play'</span>, <span style='color:#A31515'>'callback.wav'</span>);<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt;text-indent:36.0pt;text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New"'>session.flushDigits();<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt;text-indent:36.0pt;text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New"'>var callback = session.getDigits(1, <span style='color:#A31515'>''</span>, 5000);<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt;text-indent:36.0pt;text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New"'>if (callback==<span style='color:#A31515'>'</span>1<span style='color:#A31515'>'</span>) {<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt;text-indent:36.0pt;text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; //Do some more stuff<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt;text-indent:36.0pt;text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New"'>}&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt;font-family:"Courier New"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; }<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Courier New"'>}<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Courier New"'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal>The problem I have is that if the bridge attempt times out, after playing the callback.wav request message and whilst waiting for input the session receives a random dtmf digit &#8216;6&#8217; without the caller pressing any keys on the keypad.<o:p></o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal>Can anyone tell me where this digit comes from and how to prevent it from coming in on the original session? Or else tell me that I&#8217;ve got it all completely wrong and tell me how I can achieve the required call handling in a different way?<o:p></o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal>Many thanks<o:p></o:p></p><p class=MsoNormal>Andy<o:p></o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p></div></body></html>