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<p class="MsoNormal"><span style="color:#1F497D">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<pre><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">I'm seeing a audio problem when listening to the operator when calling into voicemail to listen to messages and a wideband codec is used.&nbsp; Looking at a wireshark trace, I see gaps between transmitted RTP packets that exceed the jitter buffer depth in the endpoint softphone, causing underflow.&nbsp; &nbsp;This causes clipping of the front-end of words such as &quot;Pressed&quot; sounds like 'ess' and &quot;Last name&quot; sounds like 'ast name'.&nbsp; While this is generally not noticeable with the G.711 codec, it causes these clipped audio phrases with wideband codecs, such as BV32.&nbsp; It might be due to the processing delay in mod_voicemail between phrases?<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">Has anyone seen this?&nbsp; Is there a tag to help improve this?<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">Thanks,<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">Jerry<o:p></o:p></span></pre>
<p class="MsoNormal"><span style="color:#1F497D"><o:p>&nbsp;</o:p></span></p>
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