Well, since you paid these guys to give you the sounds, how about you pay me for the answer! :P<br><br>If you do a &quot;soxi&quot; on the sounds you&#39;ll see something like this:<br><span style="font-family:courier new,monospace">racserv01:/usr/local/freeswitch/sounds# soxi conf-alone.wav</span><br style="font-family:courier new,monospace">
<br style="font-family:courier new,monospace"><span style="font-family:courier new,monospace">Input File     : &#39;conf-alone.wav&#39;</span><br style="font-family:courier new,monospace"><span style="font-family:courier new,monospace">Channels       : 1</span><br style="font-family:courier new,monospace">
<span style="font-family:courier new,monospace">Sample Rate    : 8000</span><br style="font-family:courier new,monospace"><span style="font-family:courier new,monospace">Precision      : 24-bit</span><br style="font-family:courier new,monospace">
<span style="font-family:courier new,monospace">Duration       : 00:00:03.88 = 31009 samples ~ 290.709 CDDA sectors</span><br style="font-family:courier new,monospace"><span style="font-family:courier new,monospace">File Size      : 124k</span><br style="font-family:courier new,monospace">
<span style="font-family:courier new,monospace">Bit Rate       : 256k</span><br style="font-family:courier new,monospace"><b style="color:rgb(255,0,0)"><span style="font-family:courier new,monospace">Sample Encoding: 32-bit Floating Point PCM</span></b><br style="font-family:courier new,monospace">
<br>The sample encoding is 32-bit FP. If you resample the file with sox it will work. (I just tested it.):<br><br><span style="font-family:courier new,monospace">sox conf-alone.wav -r 8000 -e signed-integer -b 16 conf-alone-working.wav</span><br style="font-family:courier new,monospace">
<br>If you &quot;soxi&quot; it you should see something like this:<br><br><span style="font-family:courier new,monospace">racserv01:/usr/local/freeswitch/sounds# soxi conf-alone-working.wav</span><br style="font-family:courier new,monospace">
<br style="font-family:courier new,monospace"><span style="font-family:courier new,monospace">Input File     : &#39;conf-alone-working.wav&#39;</span><br style="font-family:courier new,monospace"><span style="font-family:courier new,monospace">Channels       : 1</span><br style="font-family:courier new,monospace">
<span style="font-family:courier new,monospace">Sample Rate    : 8000</span><br style="font-family:courier new,monospace"><span style="font-family:courier new,monospace">Precision      : 16-bit</span><br style="font-family:courier new,monospace">
<span style="font-family:courier new,monospace">Duration       : 00:00:03.88 = 31009 samples ~ 290.709 CDDA sectors</span><br style="font-family:courier new,monospace"><span style="font-family:courier new,monospace">File Size      : 62.1k</span><br style="font-family:courier new,monospace">
<span style="font-family:courier new,monospace">Bit Rate       : 128k</span><br style="font-family:courier new,monospace"><b style="color:rgb(0,153,0)"><span style="font-family:courier new,monospace">Sample Encoding: 16-bit Signed Integer PCM</span></b><br style="font-family:courier new,monospace">
<br>Give it a try. If it works ask them if they supply the files in 16 bit signed integer format instead of 32 bit floating point. If not then you can just sox-ify them all with a shell script. Ping me offline if you run into any other trouble.<br>
<br>-MC<br><br><br><div class="gmail_quote">On Wed, May 2, 2012 at 2:41 PM, Alejandro Mejía <span dir="ltr">&lt;<a href="mailto:webudo@gua.net" target="_blank">webudo@gua.net</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">

  
    
  
  <div bgcolor="#FFFFFF" text="#000000">
    I know. I&#39;m also not a fan of propietary, but I had to place spanish
    recordings for one of my customers urgently, and I thought that
    buying those would save me some trouble finding missing wav files
    from open packages.<br>
    Maybe you can recommend me an open package for mexican or latin
    american spanish that I can use instead of this one, ask for a
    refund with this guys, and make a donation to the FS project instead
    ;)<div><div class="h5"><br>
    <br>
    On 02/05/2012 03:30 p.m., Michael Collins wrote:
    <blockquote type="cite">Boo! Hiss! :P<br>
      <br>
      I&#39;m not a fan of proprietary. Oh well. Tell you what - maybe since
      you paid them some $$ (or pesos or whatever) maybe they can
      provide you some support. :) Alternatively, you could contact them
      and let them know that the FS devs would like to troubleshoot an
      issue with the files and would like permission to receive a copy
      of the files <i>gratis</i>.<br>
      <br>
      Let me know what they say.<br>
      -MC<br>
      <br>
      <div class="gmail_quote">On Wed, May 2, 2012 at 2:26 PM, Alejandro
        Mejía <span dir="ltr">&lt;<a href="mailto:webudo@gua.net" target="_blank">webudo@gua.net</a>&gt;</span>
        wrote:<br>
        <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
          <div bgcolor="#FFFFFF" text="#000000"> It&#39;s a commercial pack
            of voices bought from <a href="http://westany.com" target="_blank">westany.com</a><br>
            That&#39;s why I didn&#39;t include the file here, or a link to it,
            because I have not read their terms of usage and I don&#39;t
            want to get in trouble.<br>
            You may get some samples here: <a href="http://www.westany.com/mexican_spanish_freeswitch_voice_prompts" target="_blank">http://www.westany.com/mexican_spanish_freeswitch_voice_prompts</a>
            <div>
              <div><br>
                <br>
                On 02/05/2012 03:19 p.m., Michael Collins wrote:
                <blockquote type="cite">Where did you download these
                  files? I would like to download them myself and do
                  some testing.<br>
                  -MC<br>
                  <br>
                  <div class="gmail_quote">On Wed, May 2, 2012 at 2:09
                    PM, Alejandro Mejía <span dir="ltr">&lt;<a href="mailto:webudo@gua.net" target="_blank">webudo@gua.net</a>&gt;</span>
                    wrote:<br>
                    <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
                      <div bgcolor="#FFFFFF" text="#000000"> Update
                        finished, but the problem persists.<br>
                        Perhaps it helps you to have the audio file
                        being used? (let me know and I can send it)<br>
                        <br>
                        On 02/05/2012 01:59 p.m., Alejandro Mejía wrote:
                        <blockquote type="cite"> Log&#39;s output here: <a href="http://pastebin.freeswitch.org/pastebin.php?dl=18970" target="_blank">http://pastebin.freeswitch.org/pastebin.php?dl=18970</a><br>
                          <br>
                          Audio remains silent during .wav file&#39;s length
                          when reaching the line:<br>
                          2012-05-02 13:13:22.728301 [INFO]
                          switch_rtp.c:3164 Auto Changing port from <a href="http://172.16.1.97:5016" target="_blank">172.16.1.97:5016</a> to <a href="tel:190.149.242.46" value="+19014924246" target="_blank">190.149.242.46</a>:15046<br>

                          <br>
                          Then it plays MOH normally.<br>
                          <br>
                          I&#39;m using fusionpbx&#39;s canned version of FS,
                          and I&#39;m updating now to see if there was a bug
                          that&#39;s been fixed.<br>
                          I&#39;ll let you know after the process completes.<br>
                          <br>
                          Thanks!<br>
                          <br>
                          Alex<br>
                          <br>
                          On 02/05/2012 09:36 a.m., Michael Collins
                          wrote:
                          <blockquote type="cite">Okay, next step is log
                            output. Get a console debug log and drop it
                            onto pastebin. Lots of useful information
                            available here:<br>
                            <br>
                            <a href="http://wiki.freeswitch.org/wiki/Reporting_Bugs" target="_blank">http://wiki.freeswitch.org/wiki/Reporting_Bugs</a><br>
                            <br>
                            -MC<br>
                            <br>
                            <div class="gmail_quote">On Tue, May 1, 2012
                              at 7:59 PM, Alejandro Mejía <span dir="ltr">&lt;<a href="mailto:webudo@gua.net" target="_blank">webudo@gua.net</a>&gt;</span>
                              wrote:<br>
                              <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
                                <div bgcolor="#FFFFFF" text="#000000">
                                  Thanks for your reply Michael.<br>
                                  <br>
                                  Yes, I can play the files manually on
                                  any player on my computer.<br>
                                  I&#39;m a freeswitch newbie, so I don&#39;t
                                  know how to change conference sampling
                                  rate, so I guess it&#39;s on default 8khz,
                                  same as the sound files.<br>
                                  <br>
                                  On 01/05/2012 11:54 a.m., Michael
                                  Collins wrote:
                                  <blockquote type="cite">Can you
                                    manually play any of the sound
                                    files? Also, what sampling rate is
                                    the conference and what sampling
                                    rate are the files?<br>
                                    -MC<br>
                                    <br>
                                    <div class="gmail_quote">On Mon, Apr
                                      30, 2012 at 6:12 PM, Alejandro
                                      Mejía <span dir="ltr">&lt;<a href="mailto:webudo@gua.net" target="_blank">webudo@gua.net</a>&gt;</span>
                                      wrote:<br>
                                      <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hello,<br>
                                        <br>
                                        I installed a spanish sounds
                                        package to my Freeswitch under<br>
                                        /usr/local/freeswitch/sounds/es/mx/

                                        directory<br>
                                        I&#39;m trying it by entering an
                                        empty conference, and I only
                                        hear some<br>
                                        seconds of silence (where
                                        conf-alone.wav should be
                                        played), and then the<br>
                                        music on hold.<br>
                                        I know the files are not
                                        missing, and Freeswitch is
                                        finding them because<br>
                                        when I remove &quot;/es&quot; directory, I
                                        get error on CLI when executing
                                        a<br>
                                        conference, and getting directly
                                        to MOH.<br>
                                        <br>
                                        Any help will be appreciated.<br>
                                        <br>
                                        Thanks!<br>
                                        <br>
                                        Alex<br>
                                      </blockquote>
                                    </div>
                                  </blockquote>
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