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    Hi,<br>
    <br>
    Have you tried the basic first? <br>
    1. Do a ping from your FS to your provider IP to check conectivity<br>
    2. Do a telnet: telne PROVIDER_IP PORT and see if it open conection
    <br>
    3. Have you a firewall installed?<br>
    4. Have you FS behind a router doing NAT or it has network interface
    conected directly to internet?<br>
    <br>
    On 3/22/2012 6:34 AM, Fernando - NextBilling IP Solutions wrote:
    <blockquote cite="mid:4F6B0732.000008.01040@FLIGHTPC" type="cite">
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                <div>
                  <div>This header has sent to your gateway by FS, where
                    is the response?</div>
                  <div> </div>
                  <div>If has no response, maybe FS cannot reach your
                    Gateway.</div>
                </div>
              </div>
              <div>
                <div> </div>
                <div id="INCREDISIGNATUREID" ondrag="return false;">Best
                  Regards,
                  <div style="FONT-FAMILY: Times New Roman"><strong><font
                        color="#666666" size="2"><img
                          src="cid:part1.07090906.02000807@anew.com.ve"
                          border="0" height="179" width="576"></font></strong></div>
                  <div style="FONT-FAMILY: Times New Roman"><strong><font
                        color="#666666" size="2">Importante:</font></strong><span
                      style="LINE-HEIGHT: normal; TEXT-TRANSFORM: none;
                      FONT-VARIANT: normal; FONT-STYLE: normal;
                      TEXT-INDENT: 0px; LETTER-SPACING: normal;
                      BORDER-COLLAPSE: separate; WHITE-SPACE: normal;
                      WORD-SPACING: 0px"><span style="LINE-HEIGHT:
                        normal; TEXT-TRANSFORM: none; FONT-VARIANT:
                        normal; FONT-STYLE: normal; TEXT-INDENT: 0px;
                        LETTER-SPACING: normal; BORDER-COLLAPSE:
                        separate; WHITE-SPACE: normal; WORD-SPACING:
                        0px"><span style="LINE-HEIGHT: normal;
                          TEXT-TRANSFORM: none; FONT-VARIANT: normal;
                          FONT-STYLE: normal; TEXT-INDENT: 0px;
                          LETTER-SPACING: normal; BORDER-COLLAPSE:
                          separate; WHITE-SPACE: normal; WORD-SPACING:
                          0px"><span style="LINE-HEIGHT: normal;
                            TEXT-TRANSFORM: none; FONT-VARIANT: normal;
                            FONT-STYLE: normal; TEXT-INDENT: 0px;
                            LETTER-SPACING: normal; BORDER-COLLAPSE:
                            separate; WHITE-SPACE: normal; WORD-SPACING:
                            0px"><span style="LINE-HEIGHT: normal;
                              TEXT-TRANSFORM: none; FONT-VARIANT:
                              normal; FONT-STYLE: normal; TEXT-INDENT:
                              0px; LETTER-SPACING: normal;
                              BORDER-COLLAPSE: separate; WHITE-SPACE:
                              normal; WORD-SPACING: 0px"><font
                                face="Helvetica" size="4"> </font></span></span></span></span></span></div>
                  <div style="FONT-FAMILY: Times New Roman">
                    <div style="FONT-FAMILY: MS Sans Serif"><span>
                        <div style="MARGIN: 0cm 0cm 0pt"><span
                            style="FONT-FAMILY: Arial, sans-serif;
                            COLOR: rgb(149,149,149); FONT-SIZE: 8.5pt;
                            FONT-WEIGHT: normal">Esta mensagem,
                            incluindo todo seu conteúdo, contém
                            informações confidenciais, legalmente
                            protegidas e destinadas a indivíduo e
                            propósito específicos. Caso a tenha recebido
                            por engano, lembramos do caráter sigiloso e
                            solicitamos a gentileza de desconsiderá-la e
                            comunicar-nos o mais breve possível.</span></div>
                        <div style="MARGIN: 0cm 0cm 0pt; FONT-FAMILY:
                          'Times New Roman', serif; COLOR: rgb(0,0,0);
                          FONT-SIZE: 12pt; FONT-WEIGHT: normal"><span
                            style="FONT-FAMILY: Arial, sans-serif;
                            COLOR: rgb(149,149,149); FONT-SIZE: 8.5pt">As
                            informações contidas nesta mensagem e em seu
                            conteúdo são de responsabilidade de seu
                            autor, não representando necessariamente
                            idéias, opiniões, pensamentos ou qualquer
                            forma de posicionamento por parte da
                            NextBilling IP Solutions.</span></div>
                      </span></div>
                    <div style="FONT-FAMILY: Helvetica; COLOR:
                      rgb(0,0,0); FONT-SIZE: medium; FONT-WEIGHT:
                      normal"><span><span style="FONT-FAMILY: Tahoma"><span
                            style="LINE-HEIGHT: 27px; FONT-FAMILY:
                            Webdings; COLOR: green; FONT-SIZE: 18pt"></span></span></span></div>
                    <div style="FONT-FAMILY: Helvetica; COLOR:
                      rgb(0,0,0); FONT-SIZE: medium; FONT-WEIGHT:
                      normal"><span><span style="FONT-FAMILY: Tahoma"><span
                            style="LINE-HEIGHT: 27px; FONT-FAMILY:
                            Webdings; COLOR: green; FONT-SIZE: 18pt">P</span></span><span
                          style="FONT-FAMILY: Tahoma"><strong><span
                              style="LINE-HEIGHT: 11px; FONT-FAMILY:
                              Arial, sans-serif; COLOR: teal; FONT-SIZE:
                              7.5pt"> "</span><span style="LINE-HEIGHT:
                              11px; FONT-FAMILY: Arial, sans-serif;
                              COLOR: green; FONT-SIZE: 7.5pt">Antes de
                              imprimir pense em seu compromisso com o
                              Meio Ambiente."</span></strong></span></span></div>
                  </div>
                </div>
                <div style="FONT-SIZE: 11pt" dir="ltr"
                  id="IncrediOriginalMessage"><i>-------Original
                    Message-------</i></div>
                <div> </div>
                <div id="receivestrings">
                  <div style="FONT-SIZE: 11pt" dir="ltr"><i><b>From:</b></i>
                    <a moz-do-not-send="true"
                      href="mailto:me@nybras.com">Anderson Arboleya</a></div>
                  <div style="FONT-SIZE: 11pt" dir="ltr"><i><b>Date:</b></i>
                    22/03/2012 07:57:15</div>
                  <div style="FONT-SIZE: 11pt" dir="ltr"><i><b>To:</b></i>
                    <a moz-do-not-send="true"
                      href="mailto:freeswitch-users@lists.freeswitch.org">FreeSWITCH
                      Users Help</a></div>
                  <div style="FONT-SIZE: 11pt" dir="ltr"><i><b>Subject:</b></i>
                    Re: [Freeswitch-users] Gateway Configuration
                    (asteriskexampleprovided)</div>
                </div>
                <div> </div>
                <div>Fernando, here's the result:</div>
                <div> </div>
                <div> </div>
                <div>send 662 bytes to udp/[189.84.133.130]:5060 at
                  10:49:40.725611:</div>
                <div>    
 ------------------------------------------------------------------------</div>
                <div>      REGISTER sip:PROVIDER_IP;transport=udp
                  SIP/2.0</div>
                <div>      Via: SIP/2.0/UDP
                  SERVER_IP:5080;rport;branch=z9hG4bKFHjr44Ug1NZ7e</div>
                <div>      Max-Forwards: 70</div>
                <div>      From:
                  &lt;sip:USERNAME@PROVIDER_IP;transport=udp&gt;;tag=FN5Fjc2t9Be1K</div>
                <div>      To:
                  &lt;sip:USERNAME@PROVIDER_IP;transport=udp&gt;</div>
                <div>      Call-ID: ae19b5d8-740c-11e1-a151-17725ca17356</div>
                <div>      CSeq: 25870616 REGISTER</div>
                <div>      Contact: &lt;<a moz-do-not-send="true"
href="mailto:sip:gw+PROVIDER_IP@SERVER_IP:5080;transport=udp;gw=189.84.133.130">sip:gw+PROVIDER_IP@SERVER_IP:5080;transport=udp;gw=189.84.133.130</a>&gt;</div>
                <div>      Expires: 3600</div>
                <div>      User-Agent:
                  FreeSWITCH-mod_sofia/1.0.head-git-914f6cb 2012-03-16</div>
                <div>12-33-42 -0500</div>
                <div>      Allow: INVITE, ACK, BYE, CANCEL, OPTIONS,
                  MESSAGE, UPDATE, INFO,</div>
                <div>REGISTER, REFER, NOTIFY</div>
                <div>      Supported: timer, precondition, path,
                  replaces</div>
                <div>      Content-Length: 0</div>
                <div>    
 ------------------------------------------------------------------------</div>
                <div> </div>
                <div>I've replaced the IPs according this aliases:</div>
                <div> </div>
                <div>    PROVIDER_IP -&gt; My Provider IP</div>
                <div>    SERVER_IP -&gt; My server IP (in which fs is
                  running)</div>
                <div> </div>
                <div>Thank you very much for your help.</div>
                <div> </div>
                <div> </div>
                <div>Anderson Arboleya</div>
                <div> </div>
                <div>On Thu, Mar 22, 2012 at 7:45 AM, Fernando -
                  NextBilling IP Solutions</div>
                <div>&lt;<a moz-do-not-send="true"
                    href="mailto:fernandojdk@gmail.com">fernandojdk@gmail.com</a>&gt;
                  wrote:</div>
                <div>&gt;</div>
                <div>&gt; Its Seem that FS cannot connect to your
                  gateway.</div>
                <div>&gt;</div>
                <div>&gt; Try the command "sofia profile  external
                  siptrace on" and see the response from your gateway.</div>
                <div>&gt;</div>
                <div>&gt; Post here the siptrace, maybe i can help.</div>
                <div>&gt;</div>
                <div>&gt; Best regards,</div>
                <div>&gt; Importante:</div>
                <div>&gt; Esta mensagem, incluindo todo seu conteúdo,
                  contém informações confidenciais, legalmente
                  protegidas e destinadas a indivíduo e propósito
                  específicos. Caso a tenha recebido por engano,
                  lembramos do caráter sigiloso e solicitamos a
                  gentileza de desconsiderá-la e comunicar-nos o mais
                  breve possível.</div>
                <div>&gt; As informações contidas nesta mensagem e em
                  seu conteúdo são de responsabilidade de seu autor, não
                  representando necessariamente idéias, opiniões,
                  pensamentos ou qualquer forma de posicionamento por
                  parte da NextBilling IP Solutions.</div>
                <div>&gt; P "Antes de imprimir pense em seu compromisso
                  com o Meio Ambiente."</div>
                <div>&gt; -------Original Message-------</div>
                <div>&gt;</div>
                <div>&gt; From: Anderson Arboleya</div>
                <div>&gt; Date: 22/03/2012 07:40:53</div>
                <div>&gt; To: FreeSWITCH Users Help</div>
                <div>&gt; Subject: Re: [Freeswitch-users] Gateway
                  Configuration (asterisk exampleprovided)</div>
                <div>&gt;</div>
                <div>&gt; Hi Fernando, I added the register param too.</div>
                <div>&gt;</div>
                <div>&gt; Brian, I've change the name to the SERVER_IP
                  my provider sent me.</div>
                <div>&gt;</div>
                <div>&gt; That's my configs now:</div>
                <div>&gt;</div>
                <div>&gt;
                  =======================================================</div>
                <div>&gt; #
                  /usr/local/freeswitch/conf/sip_profiles/external/testing.xml</div>
                <div>&gt; &lt;include&gt;</div>
                <div>&gt;        &lt;gateway name="SERVER_IP"&gt;</div>
                <div>&gt;                &lt;param name="username"
                  value="USERNAME" /&gt;</div>
                <div>&gt;                &lt;param name="realm"
                  value="SERVER_IP" /&gt;</div>
                <div>&gt;                &lt;param name="password"
                  value="PASSWORD" /&gt;</div>
                <div>&gt;                &lt;param name="register"
                  value="true"/&gt;</div>
                <div>&gt;        &lt;/gateway&gt;</div>
                <div>&gt; &lt;/include&gt;</div>
                <div>&gt;</div>
                <div>&gt; #
                  /usr/local/freeswitch/conf/dialplan/public/testing.xml</div>
                <div>&gt; &lt;include&gt;</div>
                <div>&gt;    &lt;extension name="testing-inbound"&gt;</div>
                <div>&gt;      &lt;condition field="destination_number"
                  expression="^(USERNAME)$"&gt;</div>
                <div>&gt;        &lt;action application="lua"
                  data="/root/call_logger.lua" /&gt;</div>
                <div>&gt;      &lt;/condition&gt;</div>
                <div>&gt;    &lt;/extension&gt;</div>
                <div>&gt; &lt;/include&gt;</div>
                <div>&gt;
                  =======================================================</div>
                <div>&gt;</div>
                <div>&gt; And now I got this error:</div>
                <div>&gt;</div>
                <div>&gt;
                  =======================================================</div>
                <div>&gt; 2012-03-22 10:28:00.125504 [NOTICE]
                  sofia_reg.c:415 Registering 189.84.133.130</div>
                <div>&gt; 2012-03-22 10:28:32.125503 [ERR]
                  sofia_reg.c:1962 189.84.133.130</div>
                <div>&gt; Registration Failed with status Request
                  Timeout [408]. failure #1</div>
                <div>&gt;
                  =======================================================</div>
                <div>&gt;</div>
                <div>&gt; When I run a "sofia status" and the fs_cli I
                  got:</div>
                <div>&gt;</div>
                <div>&gt; external::SERVER_IP   gateway  
                  sip:USERNAME@SERVER_IP   FAIL_WAIT</div>
                <div>&gt;</div>
                <div>&gt; Any other suggestions?</div>
                <div>&gt;</div>
                <div>&gt; Tks</div>
                <div>&gt;</div>
                <div>&gt; Anderson Arboleya</div>
                <div>&gt;</div>
                <div>&gt;</div>
                <div>&gt; On Wed, Mar 21, 2012 at 11:41 PM, Brian Foster
                  &lt;<a moz-do-not-send="true"
                    href="mailto:bdfoster@endigotech.com">bdfoster@endigotech.com</a>&gt;
                  wrote:</div>
                <div>&gt; &gt; Whoops...</div>
                <div>&gt; &gt;</div>
                <div>&gt; &gt; By default it will try and register to
                  the gateway name unless stated</div>
                <div>&gt; &gt; otherwise. So as your dialplan sits, its
                  registering to "testing" literally.</div>
                <div>&gt; &gt; Should be "example.com" or the domain
                  you're registering to.</div>
                <div>&gt; &gt;</div>
                <div>&gt; &gt; -BDF</div>
                <div>&gt; &gt;</div>
                <div>&gt; &gt; On Mar 21, 2012 10:27 PM, "Anderson
                  Arboleya" &lt;<a moz-do-not-send="true"
                    href="mailto:me@nybras.com">me@nybras.com</a>&gt;
                  wrote:</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; Hello,</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; I'm trying to connect freeswitch to a
                  provider so I can call real</div>
                <div>&gt; &gt;&gt; numbers and reach my freeswitch
                  server, but I'm kinda stuck in this</div>
                <div>&gt; &gt;&gt; process.</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; My provider sent me this Asterisk's
                  configs:</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt;
                  =======================================================</div>
                <div>&gt; &gt;&gt; # sip.conf:</div>
                <div>&gt; &gt;&gt; register   =&gt;  
                  USERNAME:PASSWD@SERVER_IP</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; [directcall12]</div>
                <div>&gt; &gt;&gt; context=default</div>
                <div>&gt; &gt;&gt; fromuser= USERNAME</div>
                <div>&gt; &gt;&gt; username= USERNAME</div>
                <div>&gt; &gt;&gt; secret= PASSWD</div>
                <div>&gt; &gt;&gt; type=friend</div>
                <div>&gt; &gt;&gt; host=SERVER_IP</div>
                <div>&gt; &gt;&gt; canreinvite=no</div>
                <div>&gt; &gt;&gt; nat=no</div>
                <div>&gt; &gt;&gt; dtmfmode=rfc2833</div>
                <div>&gt; &gt;&gt; insecure=very</div>
                <div>&gt; &gt;&gt; disallow=all</div>
                <div>&gt; &gt;&gt; allow=g729</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; # extensions.conf:</div>
                <div>&gt; &gt;&gt; exten =&gt; 3131,1,Noop(ORIGEM -
                  ${CALLERID(num)})</div>
                <div>&gt; &gt;&gt; exten =&gt;
                  3131,n,Dial(${TRUNKPBX}/${RAMAL})</div>
                <div>&gt; &gt;&gt; exten =&gt; 3131,n,Hangup()</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; ** change these settings according
                  you internal extensions configs</div>
                <div>&gt; &gt;&gt;
                  =======================================================</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; Well, I tried adapting it to
                  FreeSwitch like this (according some</div>
                <div>&gt; &gt;&gt; examples I found across the web):</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt;
                  =======================================================</div>
                <div>&gt; &gt;&gt; #
                  /usr/local/freeswitch/conf/sip_profiles/external/testing.xml</div>
                <div>&gt; &gt;&gt; &lt;include&gt;</div>
                <div>&gt; &gt;&gt;        &lt;gateway name="testing"&gt;</div>
                <div>&gt; &gt;&gt;                &lt;param
                  name="username" value="USERNAME" /&gt;</div>
                <div>&gt; &gt;&gt;                &lt;param name="realm"
                  value="SERVER_IP" /&gt;</div>
                <div>&gt; &gt;&gt;                &lt;param
                  name="password" value="PASSWORD" /&gt;</div>
                <div>&gt; &gt;&gt;        &lt;/gateway&gt;</div>
                <div>&gt; &gt;&gt; &lt;/include&gt;</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; #
                  /usr/local/freeswitch/conf/dialplan/public/testing.xml</div>
                <div>&gt; &gt;&gt; &lt;include&gt;</div>
                <div>&gt; &gt;&gt;    &lt;extension
                  name="testing-inbound"&gt;</div>
                <div>&gt; &gt;&gt;      &lt;condition
                  field="destination_number"
                  expression="^(USERNAME)$"&gt;</div>
                <div>&gt; &gt;&gt;        &lt;action application="lua"
                  data="/root/call_logger.lua" /&gt;</div>
                <div>&gt; &gt;&gt;      &lt;/condition&gt;</div>
                <div>&gt; &gt;&gt;    &lt;/extension&gt;</div>
                <div>&gt; &gt;&gt; &lt;/include&gt;</div>
                <div>&gt; &gt;&gt;
                  =======================================================</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; In the end all I got is this log:</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; 2012-03-17 01:41:23.565471 [NOTICE]
                  sofia_reg.c:415 Registering testing</div>
                <div>&gt; &gt;&gt; 2012-03-17 01:41:55.565460 [ERR]
                  sofia_reg.c:1962 testing Registration</div>
                <div>&gt; &gt;&gt; Failed with status Request Timeout
                  [408].</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; All I want is to connect with my
                  provider and route the calls made to</div>
                <div>&gt; &gt;&gt; the real number my provider gave me
                  to my Dialplan, so my lua script</div>
                <div>&gt; &gt;&gt; will be called.</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; Btw, I dont actually bought a
                  "dedicated number" but an extension. I</div>
                <div>&gt; &gt;&gt; mean, I will call a number and an
                  IVR-menu will ask me for an</div>
                <div>&gt; &gt;&gt; extension, then I type the extension
                  I bought (3131) and their system</div>
                <div>&gt; &gt;&gt; will send the call for me. Is this
                  clear?</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; Sorry, I'm an experienced programmer
                  but I'm just starting with all</div>
                <div>&gt; &gt;&gt; this telephony thing and I don't know
                  what else I need to do from this</div>
                <div>&gt; &gt;&gt; point on, I have searched a lot and
                  tried a lot of different</div>
                <div>&gt; &gt;&gt; approaches, but none succeed.</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; Could anybody help me with this,
                  please?</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; Thanks in advance.</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt;</div>
                <div>&gt; &gt;&gt; Anderson Arboleya</div>
                <div> </div>
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            </td>
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          <tr>
            <td id="INCREDIFOOTER" width="100%">
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              </table>
            </td>
          </tr>
        </tbody>
      </table>
      <br>
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      <br>
      <pre wrap="">_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
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</pre>
      <br>
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      <br>
      <p class="" avgcert""="" color="#000000" align="left">No virus
        found in this message.<br>
        Checked by AVG - <a moz-do-not-send="true"
          href="http://www.avg.com">www.avg.com</a><br>
        Version: 2012.0.1913 / Virus Database: 2114/4886 - Release Date:
        03/22/12</p>
    </blockquote>
    <br>
    <br>
    <div class="moz-signature">-- <br>
      Atentamente,
      <br>
      <b>Dario García</b>
      <br>
      Consultor.
      <br>
      <br>
      CCCT, Nivel C2, Sector Yarey, Mz, <br>
      Ofc. MZ03a. <br>
      Caracas-Venezuela.
      <br>
      Teléfono: +58 212 9081842
      <br>
      Cel: +58 412 2221515
      <br>
      <a class="moz-txt-link-abbreviated" href="mailto:dgarcia@anew.com.ve">dgarcia@anew.com.ve</a>
      <br>
      <a class="moz-txt-link-freetext" href="http://www.anew.com.ve">http://www.anew.com.ve</a></div>
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