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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi,<o:p></o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal>I have a couple of questions regarding XML dialplan functionality.<o:p></o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal>First, using this simple dial plan:<o:p></o:p></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:blue'>&nbsp; &lt;</span><span style='font-size:9.5pt;font-family:Consolas;color:#A31515'>extension</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'> </span><span style='font-size:9.5pt;font-family:Consolas;color:red'>name</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'>=</span><span style='font-size:9.5pt;font-family:Consolas'>&quot;<span style='color:blue'>220</span>&quot;<span style='color:blue'> &gt;</span><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:blue'>&nbsp;&nbsp;&nbsp; &lt;</span><span style='font-size:9.5pt;font-family:Consolas;color:#A31515'>condition</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'> </span><span style='font-size:9.5pt;font-family:Consolas;color:red'>field</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'>=</span><span style='font-size:9.5pt;font-family:Consolas'>&quot;<span style='color:blue'>destination_number</span>&quot;<span style='color:blue'> </span><span style='color:red'>expression</span><span style='color:blue'>=</span>&quot;<span style='color:blue'>^220$</span>&quot;<span style='color:blue'>&gt;</span><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:blue'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;</span><span style='font-size:9.5pt;font-family:Consolas;color:#A31515'>action</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'> </span><span style='font-size:9.5pt;font-family:Consolas;color:red'>application</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'>=</span><span style='font-size:9.5pt;font-family:Consolas'>&quot;<span style='color:blue'>set</span>&quot;<span style='color:blue'> </span><span style='color:red'>data</span><span style='color:blue'>=</span>&quot;<span style='color:blue'>effective_caller_id_number=${internal_caller_id_number}</span>&quot;<span style='color:blue'>/&gt;</span><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:blue'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;</span><span style='font-size:9.5pt;font-family:Consolas;color:#A31515'>action</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'> </span><span style='font-size:9.5pt;font-family:Consolas;color:red'>application</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'>=</span><span style='font-size:9.5pt;font-family:Consolas'>&quot;<span style='color:blue'>set</span>&quot;<span style='color:blue'> </span><span style='color:red'>data</span><span style='color:blue'>=</span>&quot;<span style='color:blue'>effective_caller_id_name=${internal_caller_id_name}</span>&quot;<span style='color:blue'>/&gt;</span><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:blue'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;</span><span style='font-size:9.5pt;font-family:Consolas;color:#A31515'>action</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'> </span><span style='font-size:9.5pt;font-family:Consolas;color:red'>application</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'>=</span><span style='font-size:9.5pt;font-family:Consolas'>&quot;<span style='color:blue'>set</span>&quot;<span style='color:blue'> </span><span style='color:red'>data</span><span style='color:blue'>=</span>&quot;<span style='color:blue'>ringback=${us-ring}</span>&quot;<span style='color:blue'>/&gt;</span><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:blue'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;</span><span style='font-size:9.5pt;font-family:Consolas;color:#A31515'>action</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'> </span><span style='font-size:9.5pt;font-family:Consolas;color:red'>application</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'>=</span><span style='font-size:9.5pt;font-family:Consolas'>&quot;<span style='color:blue'>set</span>&quot;<span style='color:blue'> </span><span style='color:red'>data</span><span style='color:blue'>=</span>&quot;<span style='color:blue'>call_timeout=20</span>&quot;<span style='color:blue'>/&gt;</span><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:blue'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;</span><span style='font-size:9.5pt;font-family:Consolas;color:#A31515'>action</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'> </span><span style='font-size:9.5pt;font-family:Consolas;color:red'>application</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'>=</span><span style='font-size:9.5pt;font-family:Consolas'>&quot;<span style='color:blue'>bridge</span>&quot;<span style='color:blue'> </span><span style='color:red'>data</span><span style='color:blue'>=</span>&quot;<span style='color:blue'>sofia/external/220%mydomainname.com</span>&quot;<span style='color:blue'>/&gt;&nbsp; </span><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:blue'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&lt;</span><span style='font-size:9.5pt;font-family:Consolas;color:#A31515'>action</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'> </span><span style='font-size:9.5pt;font-family:Consolas;color:red'>application</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'>=</span><span style='font-size:9.5pt;font-family:Consolas'>&quot;<span style='color:blue'>answer</span>&quot;<span style='color:blue'>/&gt;</span><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:blue'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;</span><span style='font-size:9.5pt;font-family:Consolas;color:#A31515'>action</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'> </span><span style='font-size:9.5pt;font-family:Consolas;color:red'>application</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'>=</span><span style='font-size:9.5pt;font-family:Consolas'>&quot;<span style='color:blue'>voicemail</span>&quot;<span style='color:blue'> </span><span style='color:red'>data</span><span style='color:blue'>=</span>&quot;<span style='color:blue'>default voicemail_BFIS 220</span>&quot;<span style='color:blue'>/&gt;</span><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:blue'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;</span><span style='font-size:9.5pt;font-family:Consolas;color:#A31515'>action</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'> </span><span style='font-size:9.5pt;font-family:Consolas;color:red'>application</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'>=</span><span style='font-size:9.5pt;font-family:Consolas'>&quot;<span style='color:blue'>hangup</span>&quot;<span style='color:blue'>/&gt;</span><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:blue'>&nbsp;&nbsp;&nbsp; &lt;/</span><span style='font-size:9.5pt;font-family:Consolas;color:#A31515'>condition</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'>&gt;</span><span style='font-size:9.5pt;font-family:Consolas'><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas;color:blue'>&nbsp; &lt;/</span><span style='font-size:9.5pt;font-family:Consolas;color:#A31515'>extension</span><span style='font-size:9.5pt;font-family:Consolas;color:blue'>&gt;</span><span style='font-size:9.5pt;font-family:Consolas'><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas'>I can call 220, if there is no answer it goes to voicemail.&nbsp; GOOD.<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas'>However, if that user answers and then hangs up, I still go to voice mail. I thought bridge terminated the call.<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas'>Question 1: Why does the dial plan continue to voicemail after bridge answers, talks and hangs up?<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:9.5pt;font-family:Consolas'>Question 2: If this user&#8217;s phone is unplugged, the bridge kicks an error and it DOES NOT go to voice mail.&nbsp; How can I detect &#8220;extension unavailable&#8221; in the dial plan and perhaps forward to a cell phone?<o:p></o:p></span></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal>Thanks in advance,<o:p></o:p></p><p class=MsoNormal>Sean<o:p></o:p></p></div></body></html>