<div dir="ltr">So you are sharing your working extension for retrieving a call from VM?<div>Thanks for sharing!</div><div><br></div><div><div dir="ltr"><span style="font-family:Verdana,Arial,Helvetica,sans-serif"><span style="font-size:small">-Avi</span></span></div>


<br><br><div class="gmail_quote">On Fri, Mar 2, 2012 at 6:46 AM, Dean Coulter <span dir="ltr">&lt;<a href="mailto:dean@dyversesolutions.com.au">dean@dyversesolutions.com.au</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">


  
    
  
  <div bgcolor="#FFFFFF" text="#000000">
    Thanks Avi,<br>
    <br>
    I have it working using the UUID.  Just before the call diverts to
    VM it inserts a hash.  The user can then dial # to
    retrieve(intercept) the call from the VM system.  The VM loopback
    hangsup at the time the call is intercepted.  Note that in this
    instance, any extension can retrieve the call by dialling # (this is
    the main number which rings on all phones).<br>
    <br>
    <br>
    <br>
    &lt;extension name=&quot;inbound_calls&quot;&gt;<br>
            &lt;condition field=&quot;destination_number&quot;
    expression=&quot;^(200)$&quot;&gt;<br>
                    &lt;action application=&quot;set&quot;
    data=&quot;ringback=${au-ring}&quot;/&gt;<br>
                    &lt;action application=&quot;set&quot;
    data=&quot;call_timeout=25&quot;/&gt;<br>
                    &lt;action application=&quot;set&quot;
    data=&quot;hangup_after_bridge=true&quot;/&gt;<br>
                    &lt;action application=&quot;set&quot;
    data=&quot;continue_on_fail=true&quot;/&gt;<br>
                    &lt;action application=&quot;bridge&quot;<br>
                           
data=&quot;{ignore_early_media=true}sofia/internal/302%${domain_name},sofia/internal/301%${domain_name}&quot;/&gt;<br>
                    &lt;action application=&quot;answer&quot;/&gt;<br>
                    &lt;action application=&quot;sleep&quot; data=&quot;1000&quot;/&gt;<br>
                    &lt;action application=&quot;hash&quot;
    data=&quot;insert/${domain_name}-retrieve_vm/global/${uuid}&quot;/&gt;<br>
                    &lt;action application=&quot;bridge&quot;
    data=&quot;loopback/app=voicemail:default ${domain_name} 301&quot;/&gt;<br>
            &lt;/condition&gt;<br>
    &lt;/extension&gt;<br>
    <br>
    <br>
    <br>
    <br>
    <br>
    &lt;extension name=&quot;retrieve-vm&quot;&gt;<br>
                    &lt;condition field=&quot;destination_number&quot;
    expression=&quot;^(\#)$&quot;&gt;<br>
                            &lt;action application=&quot;intercept&quot;
    data=&quot;${hash(select/${domain_name}-retrieve_vm/global/${uuid}&quot;/&gt;<br>
                            &lt;action application=&quot;answer&quot;/&gt;<br>
                            &lt;action application=&quot;sleep&quot;
    data=&quot;1000&quot;/&gt;<br>
                    &lt;/condition&gt;<br>
            &lt;/extension&gt;<br>
    <br>
    <br>
    <pre cols="72">Regards,

Dean Coulter

Dyverse Solutions Pty Ltd
PO Box 10888
Adelaide Street
BRISBANE  QLD  4000

Mob <a href="tel:%2B61%20%280%29%20448%20859%20977" value="+61448859977" target="_blank">+61 (0) 448 859 977</a>

ACN 112 999 452

<a href="http://www.dyversesolutions.com.au" target="_blank">http://www.dyversesolutions.com.au</a>

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<div><div class="h5">
    <br>
    On 02/03/12 10:40, Avi Marcus wrote:
    <blockquote type="cite">
      <div dir="ltr">Via ESL or api you could do <a href="http://wiki.freeswitch.org/wiki/Mod_commands#uuid_transfer" target="_blank">uuid_transfer</a> but
        I&#39;m not sure a) how you would know they were still in the VM
        system and b) what button you&#39;d decide they should push.
        <div>
          But you&#39;d just use hash to store the UUID right before they
          went to the VM system. Like the redial or intercept code in
          the default config.</div>
        <div><br>
        </div>
        <div>
          <div dir="ltr"><span style="font-family:Verdana,Arial,Helvetica,sans-serif"><span style="font-size:small">-Avi</span></span></div>
          <br>
          <br>
          <div class="gmail_quote">On Thu, Mar 1, 2012 at 8:59 AM, Dean
            Coulter <span dir="ltr">&lt;<a href="mailto:dean@dyversesolutions.com.au" target="_blank">dean@dyversesolutions.com.au</a>&gt;</span>
            wrote:<br>
            <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
              Hi,<br>
              <br>
              <br>
              Does anyone know how to retrieve an active call from the
              voicemail system?  I have googled and checked the lists
              but couldn&#39;t find anything.<br>
              <br>
              At a previous employer we had this feature so if you were
              heading back to your desk to answer the phone and it had
              gone to VM, you could retrieve the call if the calling
              party was in the process of leaving a message.  This was a
              very useful feature as it saved time in listening to
              messages and returning calls.<br>
              <br>
              Dean<br>
              <br>
              <br>
              <br>
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    </blockquote>
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