Hello,<br><br>I've set some groups in mod_callcenter, but when a call goes to a queue, the call keep playing the music on hold as if there are no agent available and I got this message in the log<br><br>mod_callcenter.c:1049 Updated Agent 1001@default set status = Logged Out<br>
mod_callcenter.c:1049 Updated Agent 1001@default set uuid =<br>mod_callcenter.c:1697 Agent 1001@default Origination Canceled : NONE<br>mod_callcenter.c:1049 Updated Agent 1001@default set state = Waiting<br><br>why the call isn't tranffered to the agent?<br>
<br><br>Thanks<br><br>