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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">What commands do you want me to run under the CLI?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org]
<b>On Behalf Of </b>Anthony Minessale<br>
<b>Sent:</b> 16 February 2012 17:04<br>
<b>To:</b> FreeSWITCH Users Help<br>
<b>Subject:</b> Re: [Freeswitch-users] Dropped calls on transfer<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Its ok if its large. The point is to get the maximum debug while the issue happens to determine the problem.<o:p></o:p></p>
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<p class="MsoNormal">the little snippet you showed is not enough to go on.<o:p></o:p></p>
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<p class="MsoNormal">If you can single out a section of log that shows the whole attempt to perform the transfer with the sip trace and debug enabled I can try to tell you what your problem is (its not a common problem so its specific to something you have
, [phone type, config, dialplan]) <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, Feb 16, 2012 at 3:00 AM, Daniel Knaggs <<a href="mailto:Daniel.Knaggs@realitysolutions.co.uk">Daniel.Knaggs@realitysolutions.co.uk</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">Sorry Anthony, I didn’t see it – it was getting late last night.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">I’ve read it now.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">How large are these logs going to get? We’re running on ISDN with calls coming in practically every
minute. At the moment the “freeswitch.log” per day is over 20MB (it rotates the log every 10MB).</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a> [mailto:<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>]
<b>On Behalf Of </b>Anthony Minessale<br>
<b>Sent:</b> 15 February 2012 22:49</span><o:p></o:p></p>
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<p class="MsoNormal"><br>
<b>To:</b> FreeSWITCH Users Help<br>
<b>Subject:</b> Re: [Freeswitch-users] Dropped calls on transfer<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt">Did you not see my last email?<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Wed, Feb 15, 2012 at 4:36 PM, Daniel Knaggs <<a href="mailto:Daniel.Knaggs@realitysolutions.co.uk" target="_blank">Daniel.Knaggs@realitysolutions.co.uk</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">Thanks for a reply, Brian.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">That’s what I told them they should be doing but they won’t listen. I cringe when I overhear someone
saying “call straight through” (ie, “I’ve pressed xfer twice”) ;)</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">Looking at the logs when it happens it would appear that a hangup request came from the phone and not
the PBX, does that sound right?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">Maybe this will help from my debugging last week during a transfer: -</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [DEBUG] switch_ivr_bridge.c:1613 (FreeTDM/1:1/000) State Change CS_EXECUTE
-> CS_HIBERNATE</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [DEBUG] switch_core_session.c:1180 Send signal FreeTDM/1:1/000 [BREAK]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [DEBUG] switch_ivr_bridge.c:1615 (sofia/internal/sip:216@X.X.X.104:5060)
State Change CS_CONSUME_MEDIA -> CS_HIBERNATE</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [DEBUG] switch_core_session.c:1180 Send signal sofia/internal/sip:216@X.X.X.104:5060
[BREAK]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [DEBUG] switch_core_session.c:791 Send signal sofia/internal/sip:216@X.X.X.104:5060
[BREAK]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [DEBUG] switch_core_state_machine.c:362 (sofia/internal/sip:216@X.X.X.104:5060)
Running State Change CS_HIBERNATE</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [DEBUG] switch_core_session.c:791 Send signal FreeTDM/1:1/000 [BREAK]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [DEBUG] switch_ivr_originate.c:3364 Originate Resulted in Error Cause: 487
[ORIGINATOR_CANCEL]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [DEBUG] switch_core_state_machine.c:432 (sofia/internal/sip:216@X.X.X.104:5060)
State HIBERNATE</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [NOTICE] switch_ivr_originate.c:2459 Cannot create outgoing channel of type
[user] cause: [ATTENDED_TRANSFER]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [DEBUG] mod_sofia.c:222 sofia/internal/sip:216@X.X.X.104:5060 SOFIA HIBERNATE</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [DEBUG] switch_ivr_bridge.c:749 (sofia/internal/sip:216@X.X.X.104:5060)
State Change CS_HIBERNATE -> CS_RESET</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [DEBUG] switch_ivr_originate.c:3364 Originate Resulted in Error Cause: 601
[ATTENDED_TRANSFER]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [DEBUG] switch_core_session.c:1180 Send signal sofia/internal/sip:216@X.X.X.104:5060
[BREAK]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [DEBUG] switch_core_state_machine.c:432 (sofia/internal/sip:216@X.X.X.104:5060)
State HIBERNATE going to sleep</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [DEBUG] switch_core_state_machine.c:362 (sofia/internal/sip:216@X.X.X.104:5060)
Running State Change CS_RESET</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-08 14:28:26.614963 [INFO] mod_dptools.c:2900 Originate Failed. Cause: ATTENDED_TRANSFER</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">Here is a different one I’ve seen today: -</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-15 13:05:09.651368 [DEBUG] switch_channel.c:2848 (<a href="mailto:sofia/internal/212@X.X.X.2">sofia/internal/212@X.X.X.2</a>)
Callstate Change EARLY -> HANGUP</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-15 13:05:09.651368 [NOTICE] switch_channel.c:3276 Hangup
<a href="mailto:sofia/internal/212@X.X.X.2">sofia/internal/212@X.X.X.2</a> [CS_EXECUTE] [INCOMPATIBLE_DESTINATION]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-15 13:05:09.651368 [DEBUG] switch_channel.c:2871 Send signal
<a href="mailto:sofia/internal/212@X.X.X.2">sofia/internal/212@X.X.X.2</a> [KILL]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-15 13:05:09.651368 [DEBUG] switch_core_session.c:1180 Send signal
<a href="mailto:sofia/internal/212@X.X.X.2">sofia/internal/212@X.X.X.2</a> [BREAK]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-15 13:05:09.651368 [DEBUG] switch_ivr_originate.c:3222
<a href="mailto:sofia/internal/212@X.X.X.2">sofia/internal/212@X.X.X.2</a> Media Establishment Failed.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-15 13:05:09.651368 [DEBUG] switch_channel.c:2848 (sofia/internal/sip:211@X.X.X.105:5060) Callstate
Change ACTIVE -> HANGUP</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">2012-02-15 13:05:09.651368 [NOTICE] switch_ivr_originate.c:3224 Hangup sofia/internal/sip:211@X.X.X.105:5060
[CS_CONSUME_MEDIA] [INCOMPATIBLE_DESTINATION]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">Also had one report of it dropping a call after taking a call off-hold but no more.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D">Jira? Sorry what is that?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<td width="252" style="width:189.0pt;padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Verdana","sans-serif""><img border="0" width="235" height="76" id="_x0000_i1025" src="cid:image001.png@01CCED4F.793A1270" alt="Description: cid:image8ca977.PNG@ff333969.478fdf3a"></span><o:p></o:p></p>
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<td width="402" style="width:301.5pt;padding:.75pt .75pt .75pt .75pt">
<p><b><span style="font-size:18.0pt;font-family:"Verdana","sans-serif"">Daniel Knaggs</span></b><o:p></o:p></p>
<p><span style="font-family:"Verdana","sans-serif"">Software Developer</span><o:p></o:p></p>
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<td width="32" style="width:24.0pt;padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:7.0pt;font-family:"Verdana","sans-serif"">Reality Solutions Ltd, 1 Global Business Park, Hamburg Road, Kingston upon Hull, East Yorkshire, HU7 0AE<br>
Tel: 01482 828000 / Fax: 01482 373100<br>
<a href="mailto:Daniel.Knaggs@realitysolutions.co.uk" target="_blank" title="Click to send email to Daniel Knaggs">Daniel.Knaggs@realitysolutions.co.uk</a><br>
<a href="http://www.realitysolutions.co.uk/" target="_blank">www.realitysolutions.co.uk</a>
</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Verdana","sans-serif";color:green">Sage Accredited Business Partner serving businesses in Yorkshire & Lincolnshire
</span><o:p></o:p></p>
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<p><img border="0" width="660" height="172" id="_x0000_i1027" src="cid:image002.png@01CCED4F.793A1270" alt="Description: cid:image6a28e2.PNG@68fbc2d4.4c8c5174"><o:p></o:p></p>
<p> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a> [mailto:<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>]
<b>On Behalf Of </b>Brian West<br>
<b>Sent:</b> 15 February 2012 18:58<br>
<b>To:</b> FreeSWITCH Users Help<br>
<b>Subject:</b> Re: [Freeswitch-users] Dropped calls on transfer</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">If your users want to do that they should be doing a blind transfer (Users are hard to train). Collect data, use latest git, open jira.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">/b<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Feb 15, 2012, at 8:37 AM, Daniel Knaggs wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif"">Hello,</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif"">We’ve recently switched from Asterisk to FreeSwitch and experiencing a minor problem.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif""> </span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif"">Currently we’ve got twenty LinkSys/Cisco phones (12x SPA942, 6x SPA962, and 2x SPA504) and experiencing dropped calls
when transferring calls.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif"">This seems to happen more often when the caller has hit the xfer button for the second time before the callee has
even answered the phone. But sometimes drops no more than one call a day if the caller waits until the callee has answered.</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:Symbol">·</span><span style="font-size:7.0pt"> </span><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif"">All phones
are running the latest firmware (v6) and have been factory reset</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:Symbol">·</span><span style="font-size:7.0pt"> </span><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif"">FreeSwitch
is running on version “1.0.head (git-b9b7266 2012-02-10 12-23-58 -0600)”</span><o:p></o:p></p>
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<div style="margin-left:36.0pt">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:Symbol">·</span><span style="font-size:7.0pt"> </span><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif"">RTP packet
size has been changed to 0.020 as per wiki for all phones</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif""> </span><o:p></o:p></p>
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<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif"">Has anyone got any ideas?</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Tahoma","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">-- <br>
Brian West <br>
FreeSWITCH Solutions, LLC<br>
Phone: <a href="tel:%2B1%20%28918%29%20420-9266" target="_blank">+1 (918) 420-9266</a> <br>
Fax: <a href="tel:%2B1%20%28918%29%20420-9267" target="_blank">+1 (918) 420-9267</a><br>
<a href="mailto:brian@freeswitch.org" target="_blank">brian@freeswitch.org</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a></span>
<o:p></o:p></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
</div>
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</div>
</div>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><o:p></o:p></p>
</div>
</div>
</div>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
<br clear="all">
<o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">--
<br>
Anthony Minessale II<br>
<br>
FreeSWITCH <a href="http://www.freeswitch.org/" target="_blank">http://www.freeswitch.org/</a><br>
ClueCon <a href="http://www.cluecon.com/" target="_blank">http://www.cluecon.com/</a><br>
Twitter: <a href="http://twitter.com/FreeSWITCH_wire" target="_blank">http://twitter.com/FreeSWITCH_wire</a><br>
<br>
AIM: anthm<br>
<a href="mailto:MSN%3Aanthony_minessale@hotmail.com" target="_blank">MSN:anthony_minessale@hotmail.com</a><br>
GTALK/JABBER/<a href="mailto:PAYPAL%3Aanthony.minessale@gmail.com" target="_blank">PAYPAL:anthony.minessale@gmail.com</a><br>
IRC: <a href="http://irc.freenode.net" target="_blank">irc.freenode.net</a> #freeswitch<br>
<br>
FreeSWITCH Developer Conference<br>
<a href="mailto:sip%3A888@conference.freeswitch.org" target="_blank">sip:888@conference.freeswitch.org</a><br>
<a href="mailto:googletalk%3Aconf%2B888@conference.freeswitch.org" target="_blank">googletalk:conf+888@conference.freeswitch.org</a><br>
pstn:<a href="tel:%2B19193869900" target="_blank">+19193869900</a><o:p></o:p></p>
</div>
</div>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><o:p></o:p></p>
</div>
<p class="MsoNormal"><br>
<br clear="all">
<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p class="MsoNormal">-- <br>
Anthony Minessale II<br>
<br>
FreeSWITCH <a href="http://www.freeswitch.org/">http://www.freeswitch.org/</a><br>
ClueCon <a href="http://www.cluecon.com/">http://www.cluecon.com/</a><br>
Twitter: <a href="http://twitter.com/FreeSWITCH_wire">http://twitter.com/FreeSWITCH_wire</a><br>
<br>
AIM: anthm<br>
<a href="mailto:MSN%3Aanthony_minessale@hotmail.com">MSN:anthony_minessale@hotmail.com</a><br>
GTALK/JABBER/<a href="mailto:PAYPAL%3Aanthony.minessale@gmail.com">PAYPAL:anthony.minessale@gmail.com</a><br>
IRC: <a href="http://irc.freenode.net">irc.freenode.net</a> #freeswitch<br>
<br>
FreeSWITCH Developer Conference<br>
<a href="mailto:sip%3A888@conference.freeswitch.org">sip:888@conference.freeswitch.org</a><br>
<a href="mailto:googletalk%3Aconf%2B888@conference.freeswitch.org">googletalk:conf+888@conference.freeswitch.org</a><br>
pstn:+19193869900<o:p></o:p></p>
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