<font face="verdana,sans-serif">I go through the wiki page. Now I find a core dump file in /usr/local/freeswitch directory.</font><div><font face="verdana, sans-serif"><br></font><div><font face="verdana, sans-serif"><br></font></div>

<div><font face="verdana, sans-serif">-rw-------  1 freeswitch freeswitch 60235776 Feb 14 09:34 core.3202</font><div><font face="verdana,sans-serif"><br></font></div><div><br clear="all">Then wiki says .. I need to get a back trace. Can I use another machine to load the core and get back trace  and submit to JIRA?</div>

<div><br></div><div>Thanks</div><div>Lloyd</div><div><br></div><div><br><br>
<br><br><div class="gmail_quote">On Tue, Feb 14, 2012 at 10:25 AM, Avi Marcus <span dir="ltr">&lt;<a href="mailto:avi@avimarcus.net">avi@avimarcus.net</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">

<div dir="ltr">That&#39;s a long page. If you have a core dump, this part might be just what you need:<div><br></div><div><a href="http://wiki.freeswitch.org/wiki/Reporting_Bugs#Simple_bash_script_to_make_debug_easy" target="_blank">http://wiki.freeswitch.org/wiki/Reporting_Bugs#Simple_bash_script_to_make_debug_easy</a></div>



<div><br></div><div>might have some dependencies on that script, though...</div><div><br clear="all"><font color="#888888"><div dir="ltr"><span style="font-family:Verdana,Arial,Helvetica,sans-serif"><span style="font-size:small">-Avi</span><br>



</span></div></font><div><div></div><div class="h5">
<br><br><div class="gmail_quote">On Tue, Feb 14, 2012 at 5:21 PM, Ken Rice <span dir="ltr">&lt;<a href="mailto:krice@freeswitch.org" target="_blank">krice@freeswitch.org</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">



Specifically as Peter pointed out <span style="border-collapse:collapse;color:rgb(31,73,125);font-family:Calibri,sans-serif;font-size:13px"><a href="http://wiki.freeswitch.org/wiki/Reporting_Bugs" style="color:rgb(17,85,204)" target="_blank">http://wiki.freeswitch.org/wiki/Reporting_Bugs</a> you need to read that page... it tells you specifically what to do to collect the information</span><div>



<div><br>
<br><div class="gmail_quote">On Tue, Feb 14, 2012 at 9:17 AM, Lloyd Aloysius <span dir="ltr">&lt;<a href="mailto:lloyd.aloysius@gmail.com" target="_blank">lloyd.aloysius@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">




<font face="verdana,sans-serif">Peter &amp; Ken , Thank you. I will report to JIRA. My question is this how to collect the information for the crash and what information Developers need to troubleshoot this problem. Then I will submit to JIRA</font><div>






<font face="verdana,sans-serif"><br></font></div><div><font face="verdana,sans-serif">Thank you.</font></div><div><font face="verdana,sans-serif"><br clear="all"></font>Thanks</div><div><span><font color="#888888">Lloyd</font></span><div>




<div><br clear="all"><font face="verdana, sans-serif"><div>

<span style="font-family:arial"><font face="verdana, sans-serif"><div><br></div></font></span></div></font>
<br><br><div class="gmail_quote">On Tue, Feb 14, 2012 at 10:07 AM, Ken Rice <span dir="ltr">&lt;<a href="mailto:krice@freeswitch.org" target="_blank">krice@freeswitch.org</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">






Lloyd, there is a great troubleshooting/bug reporting page on the wiki... see my post to the mailing list yesterday about rug reporting for more info...<div><br><div class="gmail_quote"><div><div></div><div>On Tue, Feb 14, 2012 at 8:53 AM, Lloyd Aloysius <span dir="ltr">&lt;<a href="mailto:lloyd.aloysius@gmail.com" target="_blank">lloyd.aloysius@gmail.com</a>&gt;</span> wrote:<br>







</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div></div><div><div style="font-family:verdana,sans-serif">Hi All,</div><div style="font-family:verdana,sans-serif">






<br></div><div><font face="verdana, sans-serif">I was running the following version for a long time and never have any issue</font></div>


<div style="font-family:verdana,sans-serif"><br></div><div style="font-family:verdana,sans-serif"><div><b><span style="font-size:15px;font-family:Arial;font-weight:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">freeswitch@internal&gt; version</span><br>









<span style="font-size:15px;font-family:Arial;font-weight:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">FreeSWITCH Version 1.0.head (git-0675b59 2011-06-06 21-28-14 -0500)</span></b></div></div>









<div style="font-family:verdana,sans-serif"><b><span style="font-size:15px;font-family:Arial;font-weight:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"><br></span></b></div><div style="font-family:verdana,sans-serif">









<b><span style="font-size:15px;font-family:Arial;font-weight:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">---------------------</span></b></div><div style="font-family:verdana,sans-serif"><b><span style="font-size:15px;font-family:Arial;font-weight:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"><br>









</span></b></div><div><span style="vertical-align:baseline"><font face="Arial" style="font-family:verdana,sans-serif"><span style="font-size:15px;white-space:pre-wrap">Two days ago Brian suggest to update to a </span></font><font face="Arial"><span style="font-size:15px;white-space:pre-wrap">latest</span></font><font><font face="verdana, sans-serif"><span style="font-size:15px;white-space:pre-wrap"> git for call pickup to working. So I did update. My New version is as follow</span></font></font></span></div>









<div style="font-family:verdana,sans-serif"><b><span style="font-size:15px;font-family:Arial;font-weight:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"><br></span></b></div><div style="font-family:verdana,sans-serif">









<b>FreeSWITCH Version 1.0.head (git-eeeaf41 2012-02-10 17-27-50 -0600)</b></div><div style="font-family:verdana,sans-serif"><br></div><div style="font-family:verdana,sans-serif"><br></div><div><font face="verdana, sans-serif">Today morning FreeSWITCH crash. How to troubleshoot this problem. How to find the reason .. why this crash?</font></div>









<div style="font-family:verdana,sans-serif"><br></div><br clear="all"><font face="verdana, sans-serif"><div><span style="font-family:arial"><font face="verdana, sans-serif"><div><font face="verdana, sans-serif">Thanks and regards,<br>









<br></font></div><div>LLoyd</div></font></span></div></font><br>
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