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    On 19/12/11 21:05, Ryan Watkins wrote:
    <blockquote
cite="mid:44E5C0A9D48A3246966A4AE04692014D102AA623@CH1PRD0604MB109.namprd06.prod.outlook.com"
      type="cite">
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        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">Alex,<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">I&#8217;ve
            seen that as well&#8230; but where I figured it was part of the
            example.xml gateway I didn&#8217;t pay much mind. I have, however,
            renamed the example.xml to example.xml.noload, stopped and
            started the daemon, and attempted to reload the external
            profile within freeswitch&#8230; and it&#8217;s STILL loading the
            example gateway&#8230; and will not load iptel,<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
        <p class="MsoNormal"><span style="font-size: 11pt; font-family:
            &quot;Calibri&quot;,&quot;sans-serif&quot;; color: rgb(31,
            73, 125);">I haven&#8217;t ever touched the external.xml, but I&#8217;m
            wondering if maybe it needed to be edited? Or perhaps the
            freeswitch install put yet another location in that this
            setup that it might be looking to?? Really lost at this
            point&#8230; don&#8217;t know how it&#8217;s loading the example gateway when
            it&#8217;s been renamed (even renamed the example.xml in
            /usr/src/freeswitch* for S&amp;Gs)</span></p>
      </div>
    </blockquote>
    <br>
    Ryan,<br>
    <br>
    Do you have exactly this at the top of
    /opt/freeswitch/conf/sip_profiles/external.xml?<br>
    <br>
    &lt;profile name="external"&gt;<br>
    &nbsp; &lt;!-- <a class="moz-txt-link-freetext" href="http://wiki.freeswitch.org/wiki/Sofia_Configuration_Files">http://wiki.freeswitch.org/wiki/Sofia_Configuration_Files</a>
    --&gt;<br>
    &nbsp; &lt;!-- This profile is only for outbound registrations to
    providers --&gt;<br>
    &nbsp; &lt;gateways&gt;<br>
    &nbsp;&nbsp;&nbsp; &lt;X-PRE-PROCESS cmd="include" data="external/*.xml"/&gt;<br>
    &nbsp; &lt;/gateways&gt;<br>
    <br>
    If you do, and it's still not loading, I am stumped too. Can you
    post your entire external.xml?<br>
    <br>
    Cheers<br>
    <br>
    Alex<br>
    <br>
    <blockquote
cite="mid:44E5C0A9D48A3246966A4AE04692014D102AA623@CH1PRD0604MB109.namprd06.prod.outlook.com"
      type="cite">
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style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p></o:p></span></p>
        <p class="MsoNormal"><a moz-do-not-send="true"
            name="_MailEndCompose"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></a></p>
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            <p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;color:windowtext">From:</span></b><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;color:windowtext">
                Alex Crow [<a class="moz-txt-link-freetext" href="mailto:acrow@integrafin.co.uk">mailto:acrow@integrafin.co.uk</a>]
                <br>
                <b>Sent:</b> Monday, December 19, 2011 12:51 PM<br>
                <b>To:</b> Ryan Watkins<br>
                <b>Cc:</b> FreeSWITCH Users Help<br>
                <b>Subject:</b> Re: [Freeswitch-users] Issue adding a
                SIP Gateway<o:p></o:p></span></p>
          </div>
        </div>
        <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
        <p class="MsoNormal">Ryan,<br>
          <br>
          I see this:<br>
          <br>
          2011-12-19 12:28:30.388149 [DEBUG] sofia.c:1736 Launching
          worker thread for external<br>
          2011-12-19 12:28:30.388202 [ERR] sofia.c:2490 ERROR: password
          param is REQUIRED!<br>
          <br>
          This could actually be from your "example.com" gateway, it is
          indeed an error relating to gateway defs.<br>
          <br>
          I suggest you delete that gateway or move it to
          example.com.noload (or the like). It could be stopping your
          proper gateway from loading. I'm sure you don't need it
          anyway.<br>
          <br>
          Also check, if you've edited your external.xml file that you
          haven't got messed up tags before the include of
          external/*.xml.<br>
          <br>
          Cheers<br>
          <br>
          Alex<br>
          <br>
          On 19/12/11 20:38, Ryan Watkins wrote: <o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">Here&#8217;s
            the log file&#8230; thanks again Alex and all</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;</span><o:p></o:p></p>
        <div>
          <div style="border:none;border-top:solid #B5C4DF
            1.0pt;padding:3.0pt 0in 0in 0in">
            <p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;color:windowtext">From:</span></b><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;color:windowtext">
                Alex Crow [<a moz-do-not-send="true"
                  href="mailto:acrow@integrafin.co.uk">mailto:acrow@integrafin.co.uk</a>]
                <br>
                <b>Sent:</b> Monday, December 19, 2011 11:22 AM<br>
                <b>To:</b> FreeSWITCH Users Help<br>
                <b>Cc:</b> Ryan Watkins<br>
                <b>Subject:</b> Re: [Freeswitch-users] Issue adding a
                SIP Gateway</span><o:p></o:p></p>
          </div>
        </div>
        <p class="MsoNormal">&nbsp;<o:p></o:p></p>
        <p class="MsoNormal">OK, <br>
          <br>
          As long as those "funny quotes" in your last post aren't
          present in your XML file I can't see what is the problem. I
          had an issue copying dialplans from the web with these, had to
          go through and change them all by hand.<br>
          <br>
          If you shut down freeswitch, clear your logfile, and start it
          again, can you post the contents of
          /opt/freeswitch/log/freeswitch.log to the list (or to pastebin
          etc and link here).<br>
          <br>
          There must be something in the logs.<br>
          <br>
          BTW you should not need to change things in /usr/src/*, once
          you've installed that doesn't make any difference.<br>
          <br>
          Cheers<br>
          <br>
          Alex<br>
          <br>
          On 19/12/11 18:36, Ryan Watkins wrote: <o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">Thanks
            for the reply Alex,</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">I
            followed the example in the FreeSWITCH 1.0.6 book for iptel,
            which is as follows:</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&lt;include&gt;</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;
            &lt;gateway name=&#8221;iptel&#8221;&gt;</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;
            &lt;param name=&#8221;username&#8221; value=&#8221;username&#8221;/&gt; (yes, I
            supplied my iptel username in this line)</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;
            &lt;param name=&#8221;password&#8221; value=&#8221;password&#8221;/&gt; (again, I
            supplied my iptel password on this line)</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;
            &lt;param name=&#8221;realm&#8221; value=&#8221;iptel.org&#8221;/&gt;</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;
            &lt;!--iptel.org requires a &#8216;proxy&#8217; parameter --&gt;</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;
            &lt;param name=&#8221;proxy&#8221; value=&#8221;sip.iptel.org&#8221;/&gt;</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;
            &lt;/gateway&gt;</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&lt;/include&gt;</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">I&#8217;ve
            checked the file permissions and changed them so that all
            users have rwx for the iptel.org.xml file; as well as every
            folder up to /external for both /usr/src/freeswitch and the
            /opt/freeswitch paths</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">I&#8217;ve
            also changed the iptel.org.xml files in those paths to the
            example that you linked from the wiki</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">However,
            I&#8217;m still getting the same result&#8230;. Any other suggestions?</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;</span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">Thanks
            again!
          </span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;</span><o:p></o:p></p>
        <div>
          <div style="border:none;border-top:solid #B5C4DF
            1.0pt;padding:3.0pt 0in 0in 0in">
            <p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;color:windowtext">From:</span></b><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;color:windowtext">
                Alex Crow [<a moz-do-not-send="true"
                  href="mailto:acrow@integrafin.co.uk">mailto:acrow@integrafin.co.uk</a>]
                <br>
                <b>Sent:</b> Sunday, December 18, 2011 2:09 AM<br>
                <b>To:</b> FreeSWITCH Users Help<br>
                <b>Cc:</b> Ryan Watkins<br>
                <b>Subject:</b> Re: [Freeswitch-users] Issue adding a
                SIP Gateway</span><o:p></o:p></p>
          </div>
        </div>
        <p class="MsoNormal">&nbsp;<o:p></o:p></p>
        <p class="MsoNormal">On 16/12/11 01:05, Ryan Watkins wrote: <o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;">I
            did run the&#8221; sofia profile external restart reloadxml&#8221;
            command&#8230;. It didn&#8217;t load the new gateway, so that&#8217;s why I
            tried registering the gateway specifically.
          </span><o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;</span><o:p></o:p></p>
        <p class="MsoNormal">&nbsp;<o:p></o:p></p>
        <p class="MsoNormal"><b><br>
          </b>Ryan,<b><br>
            <br>
          </b>Did you follow this example: <a moz-do-not-send="true"
            href="http://wiki.freeswitch.org/wiki/Provider_Configuration:_iptel">
http://wiki.freeswitch.org/wiki/Provider_Configuration:_iptel</a> and
          replace the usename and password with your own?<br>
          <br>
          Check that the permissions on the new XML file allow it to be
          read by the user freeswitch is running as.<br>
          <br>
          Also double-check your closing tags on the file. This can
          cause your gateway to be skipped, hence the "invalid gateway"
          when you try to use it.<br>
          <br>
          Cheers<br>
          <br>
          Alex<br>
          <br>
          <br>
          <br>
          <o:p></o:p></p>
        <pre>-- <o:p></o:p></pre>
        <pre>This message is intended only for the addressee and may contain <o:p></o:p></pre>
        <pre>confidential information.&nbsp; Unless you are that person, you may not <o:p></o:p></pre>
        <pre>disclose its contents or use it in any way and are requested to delete <o:p></o:p></pre>
        <pre>the message along with any attachments and notify us immediately. <o:p></o:p></pre>
        <pre>&nbsp;<o:p></o:p></pre>
        <pre>"Transact" is operated by Integrated Financial Arrangements plc <o:p></o:p></pre>
        <pre>Domain House, 5-7 Singer Street, London&nbsp; EC2A 4BQ <o:p></o:p></pre>
        <pre>Tel: (020) 7608 4900 Fax: (020) 7608 5300<o:p></o:p></pre>
        <pre>(Registered office: as above; Registered in England and Wales under number: 3727592) <o:p></o:p></pre>
        <pre>Authorised and regulated by the Financial Services Authority (entered on the FSA Register; number: 190856)<o:p></o:p></pre>
        <p class="MsoNormal"><br>
          -- <br>
          This message has been scanned for viruses and <br>
          dangerous content by <a moz-do-not-send="true"
            href="http://www.mailscanner.info/"><b>MailScanner</b></a>,
          and is
          <br>
          believed to be clean. <br>
          <br>
          <br>
          <br>
          <o:p></o:p></p>
        <pre>_________________________________________________________________________<o:p></o:p></pre>
        <pre>Professional FreeSWITCH Consulting Services:<o:p></o:p></pre>
        <pre><a moz-do-not-send="true" href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><o:p></o:p></pre>
        <pre><a moz-do-not-send="true" href="http://www.freeswitchsolutions.com">http://www.freeswitchsolutions.com</a><o:p></o:p></pre>
        <pre>&nbsp;<o:p></o:p></pre>
        <pre>FreeSWITCH-powered IP PBX: The CudaTel Communication Server<o:p></o:p></pre>
        <pre><a moz-do-not-send="true" href="http://www.cudatel.com">http://www.cudatel.com</a><o:p></o:p></pre>
        <pre>&nbsp;<o:p></o:p></pre>
        <pre>Official FreeSWITCH Sites<o:p></o:p></pre>
        <pre><a moz-do-not-send="true" href="http://www.freeswitch.org">http://www.freeswitch.org</a><o:p></o:p></pre>
        <pre><a moz-do-not-send="true" href="http://wiki.freeswitch.org">http://wiki.freeswitch.org</a><o:p></o:p></pre>
        <pre><a moz-do-not-send="true" href="http://www.cluecon.com">http://www.cluecon.com</a><o:p></o:p></pre>
        <pre>&nbsp;<o:p></o:p></pre>
        <pre>FreeSWITCH-users mailing list<o:p></o:p></pre>
        <pre><a moz-do-not-send="true" href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><o:p></o:p></pre>
        <pre><a moz-do-not-send="true" href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><o:p></o:p></pre>
        <pre>UNSUBSCRIBE:<a moz-do-not-send="true" href="http://lists.freeswitch.org/mailman/options/freeswitch-users">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><o:p></o:p></pre>
        <pre><a moz-do-not-send="true" href="http://www.freeswitch.org">http://www.freeswitch.org</a><o:p></o:p></pre>
        <p class="MsoNormal">&nbsp;<o:p></o:p></p>
        <p class="MsoNormal"><br>
          -- <br>
          This message has been scanned for viruses and <br>
          dangerous content by <a moz-do-not-send="true"
            href="http://www.mailscanner.info/"><b>MailScanner</b></a>,
          and is
          <br>
          believed to be clean. <o:p></o:p></p>
        <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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      <br>
      -- <br>
      This message has been scanned for viruses and
      <br>
      dangerous content by
      <a moz-do-not-send="true" href="http://www.mailscanner.info/"><b>MailScanner</b></a>,
      and is
      <br>
      believed to be clean.
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