<meta http-equiv="content-type" content="text/html; charset=utf-8"><span class="Apple-style-span" style="font-family: arial, sans-serif; font-size: 13px; border-collapse: collapse; color: rgb(34, 34, 34); ">Hi...<div><br></div>
<div>I'm using mod_callcenter<br><div><br></div><div>I need to send a ringback (or any other sound, different of the default moh) to the caller when a agent phone is ringing, and I don't know how to do it.</div><div>
<br></div><div>Basically, I need to playback other sound to the caller when agent-offering event is fired.</div><div><br></div><div>Is there any way to configure a dialplan after the call is bridged to the agent?</div><div>
Is there any way to modify the moh for this call in real-time? (I can capture the event...)</div><div><br></div><div>Any help will be appreciated.</div><div><br></div><div>Ps.: Sorry for any mistake in my "school" english.</div>
<div><br></div><div>Thanks</div></div></span>