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    Also, check:<br>
    <br>
<a class="moz-txt-link-freetext" href="http://freeswitch-users.2379917.n2.nabble.com/Using-fifo-orbit-announce-For-On-hook-Agent-td5222158.html">http://freeswitch-users.2379917.n2.nabble.com/Using-fifo-orbit-announce-For-On-hook-Agent-td5222158.html</a><br>
    <br>
    <br>
    On 12/2/2011 1:34 PM, Jeferson Rodrigo Almeida wrote:
    <blockquote
cite="mid:CAAUJ6a-3=38rhfHFNFcO4rLzQ8nRYrs34MU6mRs4DM5z0gyexQ@mail.gmail.com"
      type="cite">Thanks for the reply Brad, but my problem is other,
      I'll try to be clearer...
      <div><br>
      </div>
      <div>When a member enters in a queue, and all agents are busy, he
        stays listening to the moh sound. When a agent goes to Waiting
        state, the call is bridged to him. In this moment, I want that
        the member star to listen a ringback (to know that &nbsp;his call is
        going to an agent).</div>
      <div><br>
      </div>
      <div>The link that you sent only explains how to set a moh sound,
        that will play continuously, doesn't matter if the agent is
        ringing or not.</div>
      <div><br>
      </div>
      <div>Is there any way to make this?</div>
      <div><br>
      </div>
      <div>Thanks again for the attention...<br>
        <br>
        <div class="gmail_quote">2011/12/2 Brad Mina <span dir="ltr">&lt;<a
              moz-do-not-send="true" href="mailto:brad@tech21.com">brad@tech21.com</a>&gt;</span><br>
          <blockquote class="gmail_quote" style="margin:0 0 0
            .8ex;border-left:1px #ccc solid;padding-left:1ex;">
            Jeferson,
            <div><br>
            </div>
            <div>I'd recommend you look at the following links:<br>
              <a moz-do-not-send="true"
                href="http://wiki.freeswitch.org/wiki/Mod_callcenter#moh-sound"
                target="_blank">http://wiki.freeswitch.org/wiki/Mod_callcenter#moh-sound</a><br>
              <br>
              <a moz-do-not-send="true"
                href="http://wiki.freeswitch.org/wiki/Mod_local_stream"
                target="_blank">http://wiki.freeswitch.org/wiki/Mod_local_stream</a><br>
              <br>
              <div class="gmail_quote">
                <div>
                  <div class="h5">On Fri, Dec 2, 2011 at 8:17 AM,
                    Jeferson Rodrigo Almeida <span dir="ltr">&lt;<a
                        moz-do-not-send="true"
                        href="mailto:jefersonparanaense@gmail.com"
                        target="_blank">jefersonparanaense@gmail.com</a>&gt;</span>
                    wrote:<br>
                  </div>
                </div>
                <blockquote class="gmail_quote" style="margin:0 0 0
                  .8ex;border-left:1px #ccc solid;padding-left:1ex">
                  <div>
                    <div class="h5">
                      <div class="gmail_quote">
                        <blockquote class="gmail_quote" style="margin:0
                          0 0 .8ex;border-left:1px #ccc
                          solid;padding-left:1ex">
                          <div>
                            <div><span
style="font-family:arial,sans-serif;font-size:13px;border-collapse:collapse;color:rgb(34,34,34)">Hi...
                                <div>
                                  <br>
                                </div>
                                <div>I'm using mod_callcenter<br>
                                  <div><br>
                                  </div>
                                  <div>I need to send a ringback (or any
                                    other sound, different of the
                                    default moh) to the caller when a
                                    agent phone is ringing, and I don't
                                    know how to do it.</div>
                                  <div>
                                    <br>
                                  </div>
                                  <div>Basically, I need to playback
                                    other sound to the caller when
                                    agent-offering event is fired.</div>
                                  <div><br>
                                  </div>
                                  <div>Is there any way to configure a
                                    dialplan after the call is bridged
                                    to the agent?</div>
                                  <div>
                                    Is there any way to modify the moh
                                    for this call in real-time?&nbsp;(I can
                                    capture the event...)</div>
                                  <div><br>
                                  </div>
                                  <div>Any help will be appreciated.</div>
                                  <div><br>
                                  </div>
                                  <div>Ps.: Sorry for any mistake in my
                                    "school" english.</div>
                                  <div><br>
                                  </div>
                                  <div>Thanks</div>
                                </div>
                              </span></div>
                          </div>
                          <span><font color="#888888">
                              <div><br>
                              </div>
                              -- <br>
                              Jeferson Rodrigo Almeida<br>
                              Engenheiro de Computa&ccedil;&atilde;o<br>
                              <a moz-do-not-send="true"
                                href="mailto:jefersonparanaense@gmail.com"
                                target="_blank">jefersonparanaense@gmail.com</a></font></span></blockquote>
                      </div>
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        </div>
        <br>
        <br clear="all">
        <div><br>
        </div>
        -- <br>
        Jeferson Rodrigo Almeida<br>
        Engenheiro de Computa&ccedil;&atilde;o<br>
        <a moz-do-not-send="true"
          href="mailto:jefersonparanaense@gmail.com">jefersonparanaense@gmail.com</a><br>
      </div>
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      <br>
      <pre wrap="">_________________________________________________________________________
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</pre>
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      <p class="" avgcert""="" color="#000000" align="left">No virus
        found in this message.<br>
        Checked by AVG - <a moz-do-not-send="true"
          href="http://www.avg.com">www.avg.com</a><br>
        Version: 2012.0.1873 / Virus Database: 2102/4652 - Release Date:
        12/02/11</p>
    </blockquote>
    <br>
    <br>
    <div class="moz-signature">-- <br>
      Atentamente,
      <br>
      <b>Dario Garc&iacute;a</b>
      <br>
      Consultor.
      <br>
      <br>
      CCCT, Nivel C2, Sector Yarey, Mz, <br>
      Ofc. MZ03a. <br>
      Caracas-Venezuela.
      <br>
      Tel&eacute;fono: +58 212 9081842
      <br>
      Cel: +58 412 2221515
      <br>
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      <br>
      <a class="moz-txt-link-freetext" href="http://www.anew.com.ve">http://www.anew.com.ve</a></div>
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