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    Hi Anthony<br>
    <br>
    We are using Aastra 57i phones with the latest firmware (v3.2.2.56
    from June 2011).<br>
    <br>
    However, it looks like a specific issue with the Aastra 57i as I
    have just replicated the call and cancel situation using a 3CX
    softphone and in this case the CANCEL request gets honoured by FS.<br>
    <br>
    Here's a copy of a failed CANCEL test using the Aastra phone:
    <a class="moz-txt-link-freetext" href="http://pastebin.freeswitch.org/17922">http://pastebin.freeswitch.org/17922</a><br>
    <br>
    Here's a copy of a successful CANCEL test using the 3CX softphone:
    <a class="moz-txt-link-freetext" href="http://pastebin.freeswitch.org/17923">http://pastebin.freeswitch.org/17923</a><br>
    <br>
    sofia loglevel all 9 is on for both tests.<br>
    <br>
    Charlie<br>
    <br>
    <br>
    On 01/12/2011 21:53, Anthony Minessale wrote:
    <blockquote
cite="mid:CAKbxfG_UrV0q=+Pu_ja+kftrvuuB-FN3oKiG6H08_uUpDr2CGQ@mail.gmail.com"
      type="cite">try same failed call test with sofia loglevel all 9
      <div><br>
      </div>
      <div>Also, try some other phone or device that does not have the
        problem, and create a cancel situation the same way and see if
        you can find a difference.</div>
      <div><br>
      </div>
      <div>Finally, have you tried the latest firmware on the phone?</div>
      <div><br>
        <br>
        <div class="gmail_quote">On Thu, Dec 1, 2011 at 10:17 AM,
          Charlie Orford <span dir="ltr">&lt;<a moz-do-not-send="true"
              href="mailto:charlie.orford@attackplan.net">charlie.orford@attackplan.net</a>&gt;</span>
          wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0
            .8ex;border-left:1px #ccc solid;padding-left:1ex;">Hi list,<br>
            <br>
            When we make a call from an FS extension to a PSTN number
            (via our ITSP<br>
            gateway provider) and hang-up before the call completes, FS
            replies to<br>
            the CANCEL request with "481 Call/Transaction Does Not
            Exist" and the<br>
            call continues to ring on the remote end. If we hangup after
            the call<br>
            has connected, it works with no problem.<br>
            <br>
            I have looked through a SIP trace of this happening and to
            my (untrained<br>
            eye) nothing seems obviously wrong (i.e. tag, call id and
            branch values<br>
            all seem to be correct). I'm using the latest git snapshot
            from<br>
            2011-11-30 18-14-24 -0600.<br>
            <br>
            For a sip trace showing the problem, see:<br>
            <a moz-do-not-send="true"
              href="http://pastebin.freeswitch.org/17908"
              target="_blank">http://pastebin.freeswitch.org/17908</a><br>
            <br>
            For a sip trace showing a successful hangup, see:<br>
            <a moz-do-not-send="true"
              href="http://pastebin.freeswitch.org/17909"
              target="_blank">http://pastebin.freeswitch.org/17909</a><br>
            <br>
            *Note: ip addresses, domain and called number have been
            altered for privacy.<br>
            <br>
            Any help or insight is much appreciated.<br>
            <br>
            Kind Regards,<br>
            Charlie<br>
            <br>
            <br>
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          </blockquote>
        </div>
        <br>
        <br clear="all">
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        -- <br>
        Anthony Minessale II<br>
        <br>
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      <pre wrap="">_________________________________________________________________________
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</pre>
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