I ran into a problem when I want to have a separate music on hold for multi-tenant only when using hold button on Polycom phone because when polycom phone send re-invite to FS with no media for call hold; for some reason, FS takes the default hold-music value from sip profile parameter. I have set the hold_music variable on top of the dialplan, and it works for other stuffs like transfer_ringback, etc. But, the problem only happened when using hold button from the phone. Any suggestions would be appreciate.<br>
<br>-djbinter<br>