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Hi David,<div><br></div><div>Thanks for sharing the script but will that work too for Asterisk's Master.csv if I needed the ASR & ACD records from that file?</div><div><br></div><div><br></div><div>Regards,</div><div><br></div><div>Faisal Rehman<br><br><div><hr id="stopSpelling">From: david.villasmil.work@gmail.com<br>Date: Wed, 26 Oct 2011 19:48:57 +0200<br>To: freeswitch-users@lists.freeswitch.org<br>Subject: Re: [Freeswitch-users] Script for ASR & ACD Monitoring<br><br>Hello,<div><br></div><div>That's a faily simple bash script. </div><div><br></div><div>"cat" the log file to an awk script like so;</div><div><br></div><div>cat /usr/local/freeswitch/log/cdr-csv/Master.csv | sed "s/\\\"//g" | awk '{ FS=","; }{ if($9>0){ CONN=CONN+1; } TOTAL=TOTAL+1; }END{ print "CONNECT: "CONN; print "TOTAL: " TOTAL; ASR=(CONN/TOTAL)*100; print "ASR: "ASR; if(ASR<100){ system("echo send email");} }' </div>
<div><br></div><div>the "system" is where you put the mail command</div><div><br></div><div>also, bear in mind that the master can get VERY large if you don't rotate it.</div><div><br></div><div>david<br><br>
<div class="ecxgmail_quote">On Wed, Oct 26, 2011 at 1:59 PM, Faisal Rehman <span dir="ltr"><<a href="mailto:faisal.rehman22@hotmail.com">faisal.rehman22@hotmail.com</a>></span> wrote:<br><blockquote class="ecxgmail_quote" style="border-left:1px #ccc solid;padding-left:1ex">
<div><div dir="ltr">
<b>Hi Waseem,</b><div><br></div><div>Thanks for your help, I saw the scripts that were on the link that you provided to me but actually the problem is that I don't want to involve the database though it is a bit difficult task but according to my requirement I just want to read the whole Master.csv file & if the ASR or ACD is low on any server, it should send me email, so my question is how can I skip the database from it to interact directly with the Master.csv file.</div>
<div><br></div><div><br></div><div>Thanks in Advance!!</div><div><br></div><div><b>Faisal Rehman<br></b><br><div><hr>From: <a href="mailto:wasim@convergence.pk">wasim@convergence.pk</a><br>Date: Tue, 25 Oct 2011 07:32:35 +0500<br>
To: <a href="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</a><br>Subject: Re: [Freeswitch-users] Script for ASR & ACD Monitoring<div><div></div><div class="h5"><br>
<br><div dir="ltr">Faisal:<div><br></div><div>Load up the CDR into a db (MySQL or otherwise) ...</div><div><br></div><div>For ACD you'll want a SQL query akin</div><div><ul><li>SELECT COUNT(*) AS calls_answered, SUM(billusec) AS billusec, SUM(billusec)/COUNT(*) AS acd FROM freeswitchdb.freeswitchcdr WHERE disposition=1;</li>
</ul></div><div>For ASR you'll need another query</div><div><ul><li>SELECT COUNT(*) AS calls_total FROM freeswitchdb.freeswitchcdr;</li><li>ASR is calls_answered/calls_total</li></ul><div>There is sample (read: poor) code in <a href="http://jira.freeswitch.org/browse/FS-1981" target="_blank">http://jira.freeswitch.org/browse/FS-1981</a></div>
</div><div>which a google for "freeswitch ACD ASR" would have helped you get to in the first place.</div><div><br></div><div>-wasim</div><div><br><div>On Mon, Oct 24, 2011 at 15:39, Faisal Rehman <span dir="ltr"><<a href="mailto:faisal.rehman22@hotmail.com">faisal.rehman22@hotmail.com</a>></span> wrote:<br>
<blockquote style="border-left:1px #ccc solid;padding-left:1ex">
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Hi Everyone,<div><br></div><div>I want to write a script that reads the Master.csv & generate an alert if the ASR & ACD is low from the desired value. Anybody has written such script, please help me write it or provide any sample.</div>
<div><br></div><div><br></div><div>Thanks</div><div><br></div><font color="#888888"><div><br></div><div>Faisal Rehman</div> </font></div></div>
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