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Hi Everyone,<div><br></div><div>I want to write a script that reads the Master.csv & generate an alert if the ASR & ACD is low from the desired value. Anybody has written such script, please help me write it or provide any sample.</div><div><br></div><div><br></div><div>Thanks</div><div><br></div><div><br></div><div>Faisal Rehman</div>                                            </div></body>
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