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On 12/09/11 10:25, Alex Crow wrote:
<blockquote cite="mid:4E6DD00F.5050303@integrafin.co.uk" type="cite">
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Brian,<br>
<br>
Snom think that this flashing on hold is incorrect - I had this on
my snom forum post:<br>
<br>
<pre>No! I've never seen such behaviour - Neither the LED is supposed to
blink when the monitored party is on hold, nor it should be possible to
steal the call by hitting the function key. That indeed is extremely
confusing and is definitely not intended. </pre>
<pre>
I don't have much (if at all) experience with Freeswitch but from what I
understand, extension monitoring is being configured through dial plans
(and?/) or the <a moz-do-not-send="true" href="http://wiki.freeswitch.org/wiki/Mod_snom" class="bbc_url" title="External link" rel="nofollow">mod_snom module</a>.</pre>
<pre>I guess something is not configured properly which results in the problem you are encountering.</pre>
<pre>
It should not make any difference whether the monitored extension is set
on hold or not. Can you post a SIP trace which shows such a scenario?</pre>
<br>
I replied with:<br>
<br>
<pre>Extension monitoring is being done with bog-standard subscriptions, not with mod_snom or anything extra in the dialplan.</pre>
<pre>
The Polycoms flash the button while a monitored line is held, but you can't pick it up.</pre>
<pre>
I will try to get a trace from the phone, however someone re-used my
test FS box for a windows desktop while I was away, so I have to build a
new one.</pre>
<br>
Any more ideas as to why this is happening?<br>
<br>
Cheers<br>
<br>
Alex<br>
</blockquote>
<br>
Anyone know anything about this?<br>
<br>
We are having some problems with confused users in one of our
offices.<br>
<br>
Thanks,<br>
<br>
Alex<br>
<br>
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