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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Hi Rob, list,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">very funny, it’s exactly what I’m trying to do at the moment.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">In my dialplan I put:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<pre><span lang="EN-US"><action application="export" data="alert_info=</span><a href="http://www.notused.com;info=alert-external;x-line-id=0" title="http://www.notused.com;info=alert-external;x-line-id=0"><span lang="EN-US">aa</span></a><span lang="EN-US">"/><o:p></o:p></span></pre>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">In sip.cfg I put:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"> <alertInfo voIpProt.SIP.alertInfo.1.value="aa" voIpProt.SIP.alertInfo.1.class="3" /><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">[..]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><AUTO_ANSWER se.rt.3.name="Auto Answer" se.rt.3.type="answer" /><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">When tracing I can see:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">INVITE sip:567@192.168.1.1:5060 SIP/2.0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">[..]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Alert-Info: <aa><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">[..]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">The ‚<>‘ tags are appended automatically. So I tried to modify sip.cfg a little bit:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><alertInfo voIpProt.SIP.alertInfo.1.value="&lt;aa&gt;" voIpProt.SIP.alertInfo.1.class="3" /><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">But it’s not working. In the documentation I found a remark:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:9.0pt;font-family:"Arial","sans-serif"">If set to 1, auto-answer is enabled for all SIP<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:9.0pt;font-family:"Arial","sans-serif"">calls.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><i><span lang="EN-US" style="font-size:9.0pt;font-family:"Arial","sans-serif"">Note</span></i></b><i><span lang="EN-US" style="font-size:9.0pt;font-family:"Arial","sans-serif"">: This parameter is supported
on the<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Arial","sans-serif"">Polycom VVX 1500 only.</span></i><span lang="EN-US" style="font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">So I don’t know if this feature will work for SIP calls with my 560.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Thanks and best regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Stefan<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Von:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Rob Hutton [mailto:justlikeef@gmail.com]
<br>
<b>Gesendet:</b> Freitag, 7. Oktober 2011 14:50<br>
<b>An:</b> freeswitch-users@lists.freeswitch.org<br>
<b>Cc:</b> Weigel, Stefan<br>
<b>Betreff:</b> Re: [Freeswitch-users] Desktop phone - answer a ringing call via API call<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:9.0pt;
font-family:"Courier New"">It looks like Polycoms can be told to "auto answer" with the SIP header "</span><span style="font-size:9.0pt;
font-family:"Courier New,courier","serif"">Alert-Info:
Ring Answer";</span><span style="font-size:9.0pt;font-family:"Courier New""><o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-paragraph-type:empty;-qt-block-indent:0;
-qt-user-state:0">
<span style="font-size:9.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">If the "CTI Interface" had the UUID of the call and the extension, then a quick API call or LUA script could add the sip
header, then reinvite the phone causing it to answer.<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-paragraph-type:empty;-qt-block-indent:0;
-qt-user-state:0">
<span style="font-size:9.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">Check out the Paging and Intercom page on the WIKI for more info on the auto answer setup.<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-paragraph-type:empty;-qt-block-indent:0;
-qt-user-state:0">
<span style="font-size:9.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">On Friday 07 October 2011 04:42:32 Weigel, Stefan wrote:<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> Hi Michael, list,<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> that's the point.<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> I would really appreciate a solution for that "problem".<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> We're using FreeSwitch in an callcenter environment and people used to handle the calls through some kind of CTI interface
before we switched to FreeSWITCH. So it would be great to have this feature. But there's no possibility to control Polycom phones that way.<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> Hints on this topic are welcome!<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> Thanks and best regards<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> Stefan<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> Btw.: FreeSWITCH rocks! It's so flexible, unbelievable.<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">>
<o:p></o:p></span></p>
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<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> Von: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] Im Auftrag von
Michael Collins<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> Gesendet: Mittwoch, 5. Oktober 2011 18:42<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> An: FreeSWITCH Users Help<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> Betreff: Re: [Freeswitch-users] Desktop phone - answer a ringing call via API call<o:p></o:p></span></p>
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<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> This would be a function of the phone. AFAICT, Polycom does not have a Webby way of doing this. However, I think Brian
West has a bead on using the expansion port along with an Arduino board to do some manual/remote control of the phone. If anyone has more information on remote controlling Polycoms (or any other phones, for that matter) please let us know.<o:p></o:p></span></p>
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<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> -MC<o:p></o:p></span></p>
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<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> On Tue, Oct 4, 2011 at 6:58 AM, Weigel, Stefan <Stefan.Weigel@allianz-warranty.com<mailto:Stefan.Weigel@allianz-warranty.com>>
wrote:<o:p></o:p></span></p>
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<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> Hi all,<o:p></o:p></span></p>
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<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> Is there a way to answer a ringing desktop phone (Polycom Soundpoint IP 560) via api command ?<o:p></o:p></span></p>
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<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> I tried with SendMsg <uuid> and 'answer' application, but it's not want I need/want.<o:p></o:p></span></p>
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<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> Thanks and best regards,<o:p></o:p></span></p>
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<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> Stefan<o:p></o:p></span></p>
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<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> FreeSWITCH-users mailing list<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org><o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt;-qt-block-indent:0;-qt-user-state:0"><span style="font-size:9.0pt;font-family:"Courier New"">> http://www.freeswitch.org<o:p></o:p></span></p>
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