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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Also if there is any paid support I can get for this issue who would be best to see?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-AU'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-AU'> freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] <b>On Behalf Of </b>Glen Ganderton<br><b>Sent:</b> Tuesday, 13 September 2011 3:49 PM<br><b>To:</b> FreeSWITCH Users Help<br><b>Subject:</b> Re: [Freeswitch-users] Speech Input Timeout issue<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Just to add one more thing, when I was simply using the XML dialplan I didn’t seem to have this issue. It may be an issue with my lua ivr script. Im just learning to program in lua and have hacked something together. So if you want to have a look maybe you will see an issue with it.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><a href="http://pastebin.com/Bagn8ESS">http://pastebin.com/Bagn8ESS</a><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-AU'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-AU'> <a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">freeswitch-users-bounces@lists.freeswitch.org</a> <a href="mailto:[mailto:freeswitch-users-bounces@lists.freeswitch.org]">[mailto:freeswitch-users-bounces@lists.freeswitch.org]</a> <b>On Behalf Of </b>Glen Ganderton<br><b>Sent:</b> Tuesday, 13 September 2011 3:30 PM<br><b>To:</b> <a href="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</a><br><b>Subject:</b> [Freeswitch-users] Speech Input Timeout issue<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi Guys,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I am in the process of configuring an speech recognition IVR using freeswitch and nuance, with the module unimrcp to link them. This seems to be working fine, I have create a basic IVR script that works well however around 50% - 60% of calls fail with some sort of input timeout issue. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div style='border:none;border-bottom:solid windowtext 1.0pt;padding:0cm 0cm 1.0pt 0cm'><p class=MsoNormal>Here is a few relevant lines of the log file for a successful call:<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [DEBUG] mrcp_stream.c:382 Parsed MRCP Message [70]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [DEBUG] mrcp_client.c:1104 Signal Connection Task Message<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [DEBUG] mrcp_client.c:974 Receive Connection Task Message [3]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [INFO] mrcp_client_session.c:504 Raise App MRCP Response 0xb7252778 <160><o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [DEBUG] mod_unimrcp.c:3094 (ASR-16) RECOGNIZE IN PROGRESS<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [DEBUG] mod_unimrcp.c:1488 (ASR-16) READY ==> PROCESSING<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [DEBUG] apt_consumer_task.c:90 Wait for Task Messages [MRCP Client]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [DEBUG] switch_core_media_bug.c:360 Attaching BUG to <a href="mailto:sofia/internal/1000@10.3.5.80">sofia/internal/1000@10.3.5.80</a><o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.690084 [DEBUG] mpf_timer_manager.c:180 Timer Elapsed 0xb7252d18 [1000]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.690084 [DEBUG] mpf_timer_manager.c:111 Set Timer 0xb7252d18 [2000]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:19.446976 [INFO] mrcp_client_connection.c:525 Receive MRCPv2 Stream 10.3.5.80:49844 <-> 10.3.15.180:6075 [136 bytes]<o:p></o:p></p><p class=MsoNormal>MRCP/2.0 136 START-OF-INPUT 2 IN-PROGRESS<o:p></o:p></p><p class=MsoNormal>Channel-Identifier: 160@speechrecog<o:p></o:p></p><p class=MsoNormal>Proxy-Sync-Id: 0-160@speechrecog<o:p></o:p></p><div style='border:none;border-bottom:solid windowtext 1.0pt;padding:0cm 0cm 2.0pt 0cm'><p class=MsoNormal>Input-Type: speech<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div style='border:none;border-bottom:solid windowtext 1.0pt;padding:0cm 0cm 1.0pt 0cm'><p class=MsoNormal>Here are a few lines for an unsuccessful call:<o:p></o:p></p></div><p class=MsoNormal>2011-09-11 09:07:44.605658 [DEBUG] mrcp_stream.c:382 Parsed MRCP Message [70]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.605658 [DEBUG] mrcp_client.c:1104 Signal Connection Task Message<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.606901 [DEBUG] mrcp_client.c:974 Receive Connection Task Message [3]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.606901 [INFO] mrcp_client_session.c:504 Raise App MRCP Response 0xb72d8228 <161><o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.606901 [DEBUG] mod_unimrcp.c:3094 (ASR-17) RECOGNIZE IN PROGRESS<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.606901 [DEBUG] mod_unimrcp.c:1488 (ASR-17) READY ==> PROCESSING<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.606901 [DEBUG] apt_consumer_task.c:90 Wait for Task Messages [MRCP Client]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.606901 [DEBUG] switch_core_media_bug.c:360 Attaching BUG to <a href="mailto:sofia/internal/1000@10.3.5.80">sofia/internal/1000@10.3.5.80</a><o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.814845 [INFO] mrcp_client_connection.c:525 Receive MRCPv2 Stream 10.3.5.80:49845 <-> 10.3.15.180:6075 [141 bytes]<o:p></o:p></p><p class=MsoNormal>MRCP/2.0 141 RECOGNITION-COMPLETE 2 COMPLETE<o:p></o:p></p><p class=MsoNormal>Channel-Identifier: 161@speechrecog<o:p></o:p></p><p class=MsoNormal>Waveform-URI:<o:p></o:p></p><div style='border:none;border-bottom:solid windowtext 1.0pt;padding:0cm 0cm 1.0pt 0cm'><p class=MsoNormal>Completion-Cause: 002 no-input-timeout<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>It seems to me the main difference is that in the successful call there is a timer that is set. Has anybody seen this issue or have any idea’s on how to resolve it?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>