<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi Guys,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I am in the process of configuring an speech recognition IVR using freeswitch and nuance, with the module unimrcp to link them. This seems to be working fine, I have create a basic IVR script that works well however around 50% - 60% of calls fail with some sort of input timeout issue. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;padding:0cm 0cm 1.0pt 0cm'><p class=MsoNormal style='border:none;padding:0cm'>Here is a few relevant lines of the log file for a successful call:<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [DEBUG] mrcp_stream.c:382 Parsed MRCP Message [70]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [DEBUG] mrcp_client.c:1104 Signal Connection Task Message<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [DEBUG] mrcp_client.c:974 Receive Connection Task Message [3]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [INFO] mrcp_client_session.c:504 Raise App MRCP Response 0xb7252778 <160><o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [DEBUG] mod_unimrcp.c:3094 (ASR-16) RECOGNIZE IN PROGRESS<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [DEBUG] mod_unimrcp.c:1488 (ASR-16) READY ==> PROCESSING<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [DEBUG] apt_consumer_task.c:90 Wait for Task Messages [MRCP Client]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.017882 [DEBUG] switch_core_media_bug.c:360 Attaching BUG to sofia/internal/1000@10.3.5.80<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.690084 [DEBUG] mpf_timer_manager.c:180 Timer Elapsed 0xb7252d18 [1000]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:18.690084 [DEBUG] mpf_timer_manager.c:111 Set Timer 0xb7252d18 [2000]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:19.446976 [INFO] mrcp_client_connection.c:525 Receive MRCPv2 Stream 10.3.5.80:49844 <-> 10.3.15.180:6075 [136 bytes]<o:p></o:p></p><p class=MsoNormal>MRCP/2.0 136 START-OF-INPUT 2 IN-PROGRESS<o:p></o:p></p><p class=MsoNormal>Channel-Identifier: 160@speechrecog<o:p></o:p></p><p class=MsoNormal>Proxy-Sync-Id: 0-160@speechrecog<o:p></o:p></p><div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;padding:0cm 0cm 2.0pt 0cm'><p class=MsoNormal style='border:none;padding:0cm'>Input-Type: speech<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;padding:0cm 0cm 1.0pt 0cm'><p class=MsoNormal style='border:none;padding:0cm'>Here are a few lines for an unsuccessful call:<o:p></o:p></p></div><p class=MsoNormal>2011-09-11 09:07:44.605658 [DEBUG] mrcp_stream.c:382 Parsed MRCP Message [70]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.605658 [DEBUG] mrcp_client.c:1104 Signal Connection Task Message<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.606901 [DEBUG] mrcp_client.c:974 Receive Connection Task Message [3]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.606901 [INFO] mrcp_client_session.c:504 Raise App MRCP Response 0xb72d8228 <161><o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.606901 [DEBUG] mod_unimrcp.c:3094 (ASR-17) RECOGNIZE IN PROGRESS<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.606901 [DEBUG] mod_unimrcp.c:1488 (ASR-17) READY ==> PROCESSING<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.606901 [DEBUG] apt_consumer_task.c:90 Wait for Task Messages [MRCP Client]<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.606901 [DEBUG] switch_core_media_bug.c:360 Attaching BUG to sofia/internal/1000@10.3.5.80<o:p></o:p></p><p class=MsoNormal>2011-09-11 09:07:44.814845 [INFO] mrcp_client_connection.c:525 Receive MRCPv2 Stream 10.3.5.80:49845 <-> 10.3.15.180:6075 [141 bytes]<o:p></o:p></p><p class=MsoNormal>MRCP/2.0 141 RECOGNITION-COMPLETE 2 COMPLETE<o:p></o:p></p><p class=MsoNormal>Channel-Identifier: 161@speechrecog<o:p></o:p></p><p class=MsoNormal>Waveform-URI:<o:p></o:p></p><div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;padding:0cm 0cm 1.0pt 0cm'><p class=MsoNormal style='border:none;padding:0cm'>Completion-Cause: 002 no-input-timeout<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>It seems to me the main difference is that in the successful call there is a timer that is set. Has anybody seen this issue or have any idea’s on how to resolve it?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>