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Brian,<br>
<br>
Snom think that this flashing on hold is incorrect - I had this on
my snom forum post:<br>
<br>
<pre>No! I've never seen such behaviour - Neither the LED is supposed to
blink when the monitored party is on hold, nor it should be possible to
steal the call by hitting the function key. That indeed is extremely
confusing and is definitely not intended. </pre>
<pre>
I don't have much (if at all) experience with Freeswitch but from what I
understand, extension monitoring is being configured through dial plans
(and?/) or the <a href="http://wiki.freeswitch.org/wiki/Mod_snom" class="bbc_url" title="External link" rel="nofollow">mod_snom module</a>.</pre>
<pre>
I guess something is not configured properly which results in the problem you are encountering.</pre>
<pre>
It should not make any difference whether the monitored extension is set
on hold or not. Can you post a SIP trace which shows such a scenario?</pre>
<br>
I replied with:<br>
<br>
<pre>
Extension monitoring is being done with bog-standard subscriptions, not with mod_snom or anything extra in the dialplan.</pre>
<pre>
The Polycoms flash the button while a monitored line is held, but you can't pick it up.</pre>
<pre>
I will try to get a trace from the phone, however someone re-used my
test FS box for a windows desktop while I was away, so I have to build a
new one.</pre>
<br>
Any more ideas as to why this is happening?<br>
<br>
Cheers<br>
<br>
Alex<br>
<br>
On 05/09/11 23:15, Brian West wrote:
<blockquote
cite="mid:EC5966E8-12BE-4C8A-B36E-5E0D0E0120D2@freeswitch.org"
type="cite">Are you on the 8.x firmware?
<div><br>
</div>
<div>/b</div>
<div><br>
</div>
<div>
<div>
<div>On Sep 5, 2011, at 3:24 PM, Alex Crow wrote:</div>
<br class="Apple-interchange-newline">
<blockquote type="cite"><span class="Apple-style-span"
style="border-collapse: separate; font-family: Helvetica;
font-style: normal; font-variant: normal; font-weight:
normal; letter-spacing: normal; line-height: normal;
orphans: 2; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;
font-size: medium;">Hi,<br>
<br>
Anyone know if there is a way to change notify behaviour
in FS to avoid<span class="Apple-converted-space"> </span><br>
the below confusion (eg on Snom, you can intercept a call
that someone<span class="Apple-converted-space"> </span><br>
you monitor has held), up to and including disabling
NOTIFY for a held<span class="Apple-converted-space"> </span><br>
endpoint but not for a ringing one?<br>
<br>
Thanks,<br>
<br>
Alex<br>
<br>
*******<br>
<br>
Hi,<br>
<br>
I have some snom 370s, and I noticed that when a monitored
extension has<span class="Apple-converted-space"> </span><br>
held a call then the corresponding BLF lamp flashes
exactly as if the<span class="Apple-converted-space"> </span><br>
monitored extension is ringing, and it is then possible to
steal the<span class="Apple-converted-space"> </span><br>
call from the "holder" by pressing the button.<br>
<br>
Ideally I'd like neither of these things to happen. Is it
possible to<span class="Apple-converted-space"> </span><br>
disable one or both for a held call?<br>
<br>
I have a polycom IP 650 with productivity licence and it
shows the<span class="Apple-converted-space"> </span><br>
status of the holding extension as ringing (with the
musical notes<span class="Apple-converted-space"> </span><br>
animation on the status display - not great) but at least
it doesn't<span class="Apple-converted-space"> </span><br>
steal the call.<br>
<br>
Cheers<br>
<br>
Alex</span></blockquote>
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