<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Are you on the 8.x firmware?<div><br></div><div>/b</div><div><br></div><div><div><div>On Sep 5, 2011, at 3:24 PM, Alex Crow wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; ">Hi,<br><br>Anyone know if there is a way to change notify behaviour in FS to avoid<span class="Apple-converted-space"> </span><br>the below confusion (eg on Snom, you can intercept a call that someone<span class="Apple-converted-space"> </span><br>you monitor has held), up to and including disabling NOTIFY for a held<span class="Apple-converted-space"> </span><br>endpoint but not for a ringing one?<br><br>Thanks,<br><br>Alex<br><br>*******<br><br>Hi,<br><br>I have some snom 370s, and I noticed that when a monitored extension has<span class="Apple-converted-space"> </span><br>held a call then the corresponding BLF lamp flashes exactly as if the<span class="Apple-converted-space"> </span><br>monitored extension is ringing, and it is then possible to steal the<span class="Apple-converted-space"> </span><br>call from the "holder" by pressing the button.<br><br>Ideally I'd like neither of these things to happen. Is it possible to<span class="Apple-converted-space"> </span><br>disable one or both for a held call?<br><br>I have a polycom IP 650 with productivity licence and it shows the<span class="Apple-converted-space"> </span><br>status of the holding extension as ringing (with the musical notes<span class="Apple-converted-space"> </span><br>animation on the status display - not great) but at least it doesn't<span class="Apple-converted-space"> </span><br>steal the call.<br><br>Cheers<br><br>Alex</span></blockquote></div><br></div></body></html>