<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;"><DIV>I tried it again in the following three cases of outbound ivr calls according to you and anthony's advice, I get the same result (i.e. record empty wav file with its size 68 bytes), nothing seems to be improved.</DIV>
<DIV>For inbound ivr call, application 'record' never has a problem!</DIV>
<DIV> </DIV>
<DIV>originate {record_waste_resources=true, ignore_early_media=true}sofia/gateway/mygateway/1726011 8884</DIV>
<DIV> </DIV>
<DIV>originate {record_waste_resources=true}sofia/gateway/mygateway/1726011 8884</DIV>
<DIV><BR>originate {ignore_early_media=true}sofia/gateway/mygateway/1726011 8884</DIV>
<DIV> </DIV>
<DIV>-- Here is the xml dialplan for extension 8884:</DIV>
<DIV> </DIV>
<DIV> <extension name="Play and Record Sound File"><BR> <condition field="destination_number" expression="^(8884)$"><BR> <action application="answer"/><BR> <action application="sleep" data="1000"/><BR> <action application="playback" data="ivr/ivr-thank_you.wav"/> <BR> <BR> <action application="record" data="C:/c4dev/freeswitch/Debug/sounds/test.wav 20 200"/><BR> <BR> <action application="sleep" data="1000"/><BR> <action application="playback" data="voicemail/vm-goodbye.wav"/> <BR> <BR> <action application="sleep" data="1000"/> <BR> <action application="hangup"/> <BR> </condition><BR> </extension><BR><BR>--- On <B>Thu, 9/1/11,
Michael Collins <I><msc@freeswitch.org></I></B> wrote:<BR></DIV>
<BLOCKQUOTE style="BORDER-LEFT: rgb(16,16,255) 2px solid; PADDING-LEFT: 5px; MARGIN-LEFT: 5px"><BR>From: Michael Collins <msc@freeswitch.org><BR>Subject: Re: [Freeswitch-users] session:recordFile(-) always creates empty wav file during outbound IVR call<BR>To: "FreeSWITCH Users Help" <freeswitch-users@lists.freeswitch.org><BR>Date: Thursday, September 1, 2011, 8:49 AM<BR><BR>
<DIV id=yiv502080438>Tony mentioned something that might be an issue for you. Try setting this on the channel:
<DIV><A href="http://wiki.freeswitch.org/wiki/Channel_Variables#record_waste_resources" rel=nofollow target=_blank>http://wiki.freeswitch.org/wiki/Channel_Variables#record_waste_resources</A></DIV>
<DIV><BR></DIV>
<DIV>Let us know if that makes a difference.</DIV>
<DIV><BR></DIV>
<DIV>-MC<BR><BR>
<DIV class=yiv502080438gmail_quote>On Thu, Sep 1, 2011 at 2:48 AM, king2kin <SPAN dir=ltr><<A href="http://us.mc397.mail.yahoo.com/mc/compose?to=xing2kin@yahoo.com" rel=nofollow target=_blank ymailto="mailto:xing2kin@yahoo.com">xing2kin@yahoo.com</A>></SPAN> wrote:<BR>
<BLOCKQUOTE style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class=yiv502080438gmail_quote>Hi Anthony,<BR><BR>Actually FreeSwitch application "record" doesn't work either for outbound IVR call (see below), created an empty wav file with its size 68 bytes, the wav file doesn't contain any samples of audio data;<BR><BR><action application="record" data="C:/c4dev/freeswitch/Debug/sounds/test.wav 20 200"/><BR><BR>earlier I reported that "session:recordFile(-)" doesn't work inside Lua Script for any outbound IVR call.<BR><BR>- My CLI commands to make an outbound IVR call:<BR><BR>originate {ignore_early_media=true}sofia/gateway/mygateway/1726011 8884<BR>or<BR>originate user/1005 8884<BR><BR>- xml diaplan for extension 8884:<BR>{<BR> <extension name="Play and Record Sound File"><BR> <condition field="destination_number"
expression="^(8884)$"><BR> <action application="answer"/><BR> <action application="sleep" data="1000"/><BR> <action application="playback" data="ivr/ivr-thank_you.wav"/><BR><BR> <action application="record" data="C:/c4dev/freeswitch/Debug/sounds/test.wav 20 200"/><BR><BR> <action application="sleep" data="1000"/><BR> <action application="playback" data="voicemail/vm-goodbye.wav"/><BR><BR>
<action application="sleep" data="1000"/><BR> <action application="hangup"/><BR> </condition><BR> </extension><BR>
<DIV class=yiv502080438im>}<BR><BR>--- On Wed, 8/31/11, Anthony Minessale <<A href="http://us.mc397.mail.yahoo.com/mc/compose?to=anthony.minessale@gmail.com" rel=nofollow target=_blank ymailto="mailto:anthony.minessale@gmail.com">anthony.minessale@gmail.com</A>> wrote:<BR><BR>> From: Anthony Minessale <<A href="http://us.mc397.mail.yahoo.com/mc/compose?to=anthony.minessale@gmail.com" rel=nofollow target=_blank ymailto="mailto:anthony.minessale@gmail.com">anthony.minessale@gmail.com</A>><BR>> Subject: Re: [Freeswitch-users] session:recordFile(-) always creates empty wav file during outbound IVR call<BR>> To: "FreeSWITCH Users Help" <<A href="http://us.mc397.mail.yahoo.com/mc/compose?to=freeswitch-users@lists.freeswitch.org" rel=nofollow target=_blank ymailto="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</A>><BR></DIV>> Date: Wednesday, August 31, 2011, 7:46 PM<BR>
<DIV>
<DIV></DIV>
<DIV class=yiv502080438h5>> Does the empty file contain silence<BR>> that corresponds to the duration<BR>> of the time it's recording?<BR>> Are you producing the audio yourself into the recording and<BR>> can you<BR>> verify with a pcap that there is actually any audio to<BR>> record?<BR>><BR>><BR>> On Wed, Aug 31, 2011 at 9:21 PM, king2kin <<A href="http://us.mc397.mail.yahoo.com/mc/compose?to=xing2kin@yahoo.com" rel=nofollow target=_blank ymailto="mailto:xing2kin@yahoo.com">xing2kin@yahoo.com</A>><BR>> wrote:<BR>> > Anthony,<BR>> ><BR>> > Thank you for help. I tried outbound IVR call in<BR>> multiple ways again based on your advice,<BR>> session:recordFile(-) still doesn't work normally, still<BR>> created empty wav file .<BR>> ><BR>> > Could anyone please give me a hand on FreeSwitch<BR>> Record? It always fails to record audio file during any<BR>> outbound IVR
call (auto dialer) although it works well<BR>> during any inbound ivr call.<BR>> ><BR>> > Session:streamFile(-) works well to play back prompt<BR>> files, dtmf keypress also works, ... during outbound ivr<BR>> call.<BR>> ><BR>> > x.k.<BR>> ><BR>> > --- On Wed, 8/31/11, Anthony Minessale <<A href="http://us.mc397.mail.yahoo.com/mc/compose?to=anthony.minessale@gmail.com" rel=nofollow target=_blank ymailto="mailto:anthony.minessale@gmail.com">anthony.minessale@gmail.com</A>><BR>> wrote:<BR>> ><BR>> >> From: Anthony Minessale <<A href="http://us.mc397.mail.yahoo.com/mc/compose?to=anthony.minessale@gmail.com" rel=nofollow target=_blank ymailto="mailto:anthony.minessale@gmail.com">anthony.minessale@gmail.com</A>><BR>> >> Subject: Re: [Freeswitch-users]<BR>> session:recordFile(-) always creates empty wav file during<BR>> outbound IVR call<BR>> >> To: "FreeSWITCH
Users Help" <<A href="http://us.mc397.mail.yahoo.com/mc/compose?to=freeswitch-users@lists.freeswitch.org" rel=nofollow target=_blank ymailto="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</A>><BR>> >> Date: Wednesday, August 31, 2011, 12:17 PM<BR>> >> try this dial string instead<BR>> >><BR>> >><BR>> {ignore_early_media=true}sofia/gateway/<A href="http://sip.tpad.com/1726011" rel=nofollow target=_blank>sip.tpad.com/1726011</A><BR>> >><BR>> >> On Wed, Aug 31, 2011 at 12:52 PM, king2kin <<A href="http://us.mc397.mail.yahoo.com/mc/compose?to=xing2kin@yahoo.com" rel=nofollow target=_blank ymailto="mailto:xing2kin@yahoo.com">xing2kin@yahoo.com</A>><BR>> >> wrote:<BR>> >> > Hi folks,<BR>> >> ><BR>> >> > With Lua script and/or originate command, I<BR>> have tried<BR>> >> recording a message file
during outbound IVR call<BR>> over and<BR>> >> over, session:recordFile(-) inside Lua script does<BR>> create a<BR>> >> wav file during each of my testings but the<BR>> recorded audio<BR>> >> file is always empty.<BR>> >> ><BR>> >> > However, session:recordFile(-) works well for<BR>> inbound<BR>> >> IVR call.<BR>> >> ><BR>> >> > I tried the session:recordFile(-) via Lua<BR>> script in<BR>> >> three ways:<BR>> >> ><BR>> >> > 1. run lua script "test_outcall_ivr.lua" at<BR>> freeswitch<BR>> >> command-line:<BR>> >> ><BR>> >> > luarun test_outcall_ivr.lua<BR>> >> ><BR>> >> ><BR>> >> > -- [test_outcall_ivr.lua]<BR>> >> > {<BR>> >> > local sessionx =<BR>> >><BR>> freeswitch.Session("sofia/gateway/<A
href="http://sip.tpad.com/1726011" rel=nofollow target=_blank>sip.tpad.com/1726011</A>",<BR>> >> session)<BR>> >> ><BR>> >> > -- Set the path separator<BR>> >> > pathsep = '/'<BR>> >> ><BR>> >> > -- Windows users do this instead:<BR>> >> > -- pathsep = '\'<BR>> >> ><BR>> >> > -- Answer the call<BR>> >> > -- sessionx:answer()<BR>> >> ><BR>> >> > --Create a string with path and filename of a<BR>> sound<BR>> >> file<BR>> >> > prompt = "ivr" .. pathsep ..<BR>> >> "ivr-welcome_to_freeswitch.wav"<BR>> >> ><BR>> >> > -- Print a log message<BR>> >> > freeswitch.consoleLog("INFO","Prompt file is<BR>> '" ..<BR>> >> prompt .. "'\n")<BR>> >> ><BR>> >> > --Play the prompt<BR>> >> >
sessionx:streamFile(prompt)<BR>> >> ><BR>> >> > -- Record record file<BR>> >> ><BR>> >><BR>> sessionx:streamFile("phrase:voicemail_record_message")<BR>> >> ><BR>> >> > -- Play a ""bong"" tone prior to recording<BR>> >> ><BR>> >><BR>> sessionx:streamFile("tone_stream://v=-7;%(100,0,941.0,1477.0);v=-7;>=2;+=.1;%(1000,<BR>> >> 0, 640)")<BR>> >> ><BR>> >> > -- record a message<BR>> >> > filename = sessionx:getVariable('sounds_dir')<BR>> ..<BR>> >> pathsep .. "123.wav"<BR>> >> > sessionx:recordFile(filename,300,100,10)<BR>> >> ><BR>> >> > -- play back the recorded msg<BR>> >> > sessionx:streamFile(filename)<BR>> >> ><BR>> >> > -- Hangup<BR>> >> > sessionx:hangup()<BR>> >> ><BR>> >> > }<BR>>
>> ><BR>> >> > 2. I also tried it differently by submitting<BR>> the<BR>> >> following commands at the FreeSwitch command-line<BR>> >> interface:<BR>> >> ><BR>> >> > originate user/1005 &transfer(8887 xml<BR>> default)<BR>> >> ><BR>> >> > originate user/1005 &lua('test1.lua')<BR>> >> ><BR>> >> > originate sofia/gateway/<A href="http://sip.tpad.com/1726011" rel=nofollow target=_blank>sip.tpad.com/1726011</A><BR>> >> &lua('test1.lua')<BR>> >> ><BR>> >> ><BR>> >> > -- [test1.lua]<BR>> >> > {<BR>> >> > -- Set the path separator<BR>> >> > pathsep = '/'<BR>> >> ><BR>> >> > -- Windows users do this instead:<BR>> >> > -- pathsep = '\'<BR>> >> ><BR>> >> > --Answer the call<BR>> >> >
session:answer()<BR>> >> ><BR>> >> > --Create a string with path and filename of a<BR>> sound<BR>> >> file<BR>> >> > prompt = "ivr" .. pathsep ..<BR>> >> "ivr-welcome_to_freeswitch.wav"<BR>> >> ><BR>> >> > -- Print a log message<BR>> >> > freeswitch.consoleLog("INFO","Prompt file is<BR>> '" ..<BR>> >> prompt .. "'\n")<BR>> >> ><BR>> >> > --Play the prompt<BR>> >> > session:streamFile(prompt)<BR>> >> ><BR>> >> > -- Record record file<BR>> >> ><BR>> session:streamFile("phrase:voicemail_record_message")<BR>> >> ><BR>> >> > -- Play a ""bong"" tone prior to recording<BR>> >> ><BR>> >><BR>> session:streamFile("tone_stream://v=-7;%(100,0,941.0,1477.0);v=-7;>=2;+=.1;%(1000,<BR>> >> 0, 640)")<BR>> >> ><BR>>
>> > -- record a message<BR>> >> > filename = session:getVariable('sounds_dir')<BR>> ..<BR>> >> pathsep .. "123.wav"<BR>> >> > session:recordFile(filename,300,100,10)<BR>> >> ><BR>> >> > -- play back the recorded msg<BR>> >> > session:streamFile(filename)<BR>> >> ><BR>> >> > -- Hangup<BR>> >> > session:hangup()<BR>> >> > }<BR>> >> ><BR>> >> > -- [xml dialplan for extension 8887]:<BR>> >> > {<BR>> >> > <extension name="Simple Lua<BR>> Test"><BR>> >> > <condition<BR>> >> field="destination_number"<BR>> expression="^(8887)$"><BR>> >> > <BR>> <action<BR>> >>
application="set"<BR>> data="record_waste_resources=true"/><BR>> >> > <BR>> <action<BR>> >> application="lua" data="test1.lua"/><BR>> >> > </condition><BR>> >> > </extension><BR>> >> > }<BR>> >> ><BR>> >> ><BR>> >><BR>> ======================================================<BR>> >> ><BR>> >> > For all the above testing cases,<BR>> session:recordFile(-)<BR>> >> always creates an empty wav file for each of<BR>> outbound IVR<BR>> >> calls, however, if I make an inbound IVR　call to<BR>> run Lua<BR>> >> script "test1.lua", session:recordFile(-) always<BR>> works<BR>> >> perfect to generate a normal wav
file.<BR>> >> ><BR>> >> > So, what's wrong with [session:recordFile(-)]<BR>> during<BR>> >> an outbound IVR call?<BR>> >> ><BR>> >> > x.k.<BR>> >> ><BR>> >> ><BR>> >> > FreeSWITCH-users mailing list<BR>> >> > <A href="http://us.mc397.mail.yahoo.com/mc/compose?to=FreeSWITCH-users@lists.freeswitch.org" rel=nofollow target=_blank ymailto="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</A><BR>> >> > <A href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" rel=nofollow target=_blank>http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</A><BR>> >> > UNSUBSCRIBE:<A href="http://lists.freeswitch.org/mailman/options/freeswitch-users" rel=nofollow target=_blank>http://lists.freeswitch.org/mailman/options/freeswitch-users</A><BR>> >> > <A
href="http://www.freeswitch.org/" rel=nofollow target=_blank>http://www.freeswitch.org</A><BR>> >> ><BR>> >><BR>> >><BR>> >><BR>> >> --<BR>> >> Anthony Minessale II<BR>> >><BR>> >> FreeSWITCH <A href="http://www.freeswitch.org/" rel=nofollow target=_blank>http://www.freeswitch.org/</A><BR>> >> ClueCon <A href="http://www.cluecon.com/" rel=nofollow target=_blank>http://www.cluecon.com/</A><BR>> >> Twitter: <A href="http://twitter.com/FreeSWITCH_wire" rel=nofollow target=_blank>http://twitter.com/FreeSWITCH_wire</A><BR>> >><BR>> >> AIM: anthm<BR>> >> <A href="http://us.mc397.mail.yahoo.com/mc/compose?to=MSN%3Aanthony_minessale@hotmail.com" rel=nofollow target=_blank ymailto="mailto:MSN%3Aanthony_minessale@hotmail.com">MSN:anthony_minessale@hotmail.com</A><BR>> >> GTALK/JABBER/<A
href="http://us.mc397.mail.yahoo.com/mc/compose?to=PAYPAL%3Aanthony.minessale@gmail.com" rel=nofollow target=_blank ymailto="mailto:PAYPAL%3Aanthony.minessale@gmail.com">PAYPAL:anthony.minessale@gmail.com</A><BR>> >> IRC: <A href="http://irc.freenode.net/" rel=nofollow target=_blank>irc.freenode.net</A> #freeswitch<BR>> >><BR>> >> FreeSWITCH Developer Conference<BR>> >> <A href="http://us.mc397.mail.yahoo.com/mc/compose?to=sip%3A888@conference.freeswitch.org" rel=nofollow target=_blank ymailto="mailto:sip%3A888@conference.freeswitch.org">sip:888@conference.freeswitch.org</A><BR>> >> <A href="http://us.mc397.mail.yahoo.com/mc/compose?to=googletalk%3Aconf%2B888@conference.freeswitch.org" rel=nofollow target=_blank ymailto="mailto:googletalk%3Aconf%2B888@conference.freeswitch.org">googletalk:conf+888@conference.freeswitch.org</A><BR>> >> pstn:+19193869900<BR>> >><BR>> >><BR>>
>> FreeSWITCH-users mailing list<BR>> >> <A href="http://us.mc397.mail.yahoo.com/mc/compose?to=FreeSWITCH-users@lists.freeswitch.org" rel=nofollow target=_blank ymailto="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</A><BR>> >> <A href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" rel=nofollow target=_blank>http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</A><BR>> >> UNSUBSCRIBE:<A href="http://lists.freeswitch.org/mailman/options/freeswitch-users" rel=nofollow target=_blank>http://lists.freeswitch.org/mailman/options/freeswitch-users</A><BR>> >> <A href="http://www.freeswitch.org/" rel=nofollow target=_blank>http://www.freeswitch.org</A><BR>> >><BR>> ><BR>> ><BR>> > FreeSWITCH-users mailing list<BR>> > <A href="http://us.mc397.mail.yahoo.com/mc/compose?to=FreeSWITCH-users@lists.freeswitch.org" rel=nofollow
target=_blank ymailto="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</A><BR>> > <A href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" rel=nofollow target=_blank>http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</A><BR>> > UNSUBSCRIBE:<A href="http://lists.freeswitch.org/mailman/options/freeswitch-users" rel=nofollow target=_blank>http://lists.freeswitch.org/mailman/options/freeswitch-users</A><BR>> > <A href="http://www.freeswitch.org/" rel=nofollow target=_blank>http://www.freeswitch.org</A><BR>> ><BR>><BR>><BR>><BR>> --<BR>> Anthony Minessale II<BR>><BR>> FreeSWITCH <A href="http://www.freeswitch.org/" rel=nofollow target=_blank>http://www.freeswitch.org/</A><BR>> ClueCon <A href="http://www.cluecon.com/" rel=nofollow target=_blank>http://www.cluecon.com/</A><BR>> Twitter: <A href="http://twitter.com/FreeSWITCH_wire" rel=nofollow
target=_blank>http://twitter.com/FreeSWITCH_wire</A><BR>><BR>> AIM: anthm<BR>> <A href="http://us.mc397.mail.yahoo.com/mc/compose?to=MSN%3Aanthony_minessale@hotmail.com" rel=nofollow target=_blank ymailto="mailto:MSN%3Aanthony_minessale@hotmail.com">MSN:anthony_minessale@hotmail.com</A><BR>> GTALK/JABBER/<A href="http://us.mc397.mail.yahoo.com/mc/compose?to=PAYPAL%3Aanthony.minessale@gmail.com" rel=nofollow target=_blank ymailto="mailto:PAYPAL%3Aanthony.minessale@gmail.com">PAYPAL:anthony.minessale@gmail.com</A><BR>> IRC: <A href="http://irc.freenode.net/" rel=nofollow target=_blank>irc.freenode.net</A> #freeswitch<BR>><BR>> FreeSWITCH Developer Conference<BR>> <A href="http://us.mc397.mail.yahoo.com/mc/compose?to=sip%3A888@conference.freeswitch.org" rel=nofollow target=_blank ymailto="mailto:sip%3A888@conference.freeswitch.org">sip:888@conference.freeswitch.org</A><BR>> <A
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