<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;"><DIV>Michael and Anthony,</DIV>
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<DIV>Thank you for your advice. I installed and run the pcap tool 'wireshark' on the win 2003 where FS is running to capture packets during outbound IVR call to SIP client X-Lite (external or internal user); according to pcap packet info, it seems that X-Lite sent audio packets to FS during recording. Now I don't know how to fix this FS recording problem.</DIV>
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<DIV>I post a bug report to </DIV>
<DIV><A href="http://jira.freeswitch.org/browse/FS-3536">http://jira.freeswitch.org/browse/FS-3536</A> </DIV>
<DIV> </DIV>
<DIV>where I also uploaded/attached my pcap result data file. </DIV>
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<DIV>Please go to take a look at the details of the pcap result to see what's problem on FS recording.</DIV>
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<DIV>Thanks again.</DIV>
<DIV> </DIV>
<DIV>x.k.<BR><BR>--- On <B>Thu, 9/1/11, Michael Collins <I><msc@freeswitch.org></I></B> wrote:<BR></DIV>
<BLOCKQUOTE style="BORDER-LEFT: rgb(16,16,255) 2px solid; PADDING-LEFT: 5px; MARGIN-LEFT: 5px"><BR>From: Michael Collins <msc@freeswitch.org><BR>Subject: Re: [Freeswitch-users] session:recordFile(-) always creates empty wav file during outbound IVR call<BR>To: "FreeSWITCH Users Help" <freeswitch-users@lists.freeswitch.org><BR>Date: Thursday, September 1, 2011, 4:09 PM<BR><BR>
<DIV id=yiv757177082><BR><BR>
<DIV class=yiv757177082gmail_quote>On Thu, Sep 1, 2011 at 10:57 AM, Anthony Minessale <SPAN dir=ltr><<A href="http://us.mc397.mail.yahoo.com/mc/compose?to=anthony.minessale@gmail.com" rel=nofollow target=_blank ymailto="mailto:anthony.minessale@gmail.com">anthony.minessale@gmail.com</A>></SPAN> wrote:<BR>
<BLOCKQUOTE style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class=yiv757177082gmail_quote>Did you verify audio is going to the channel with a packet capture as I asked?<BR>Most likely you are not getting any media into the channel due to some<BR>issue so there is nothing to record.<BR>
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<DIV>FYI, if you're new to the whole packet capture thing then check this out:</DIV>
<DIV><BR></DIV>
<DIV><A href="http://www.wireshark.org/" rel=nofollow target=_blank>www.wireshark.org</A></DIV>
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<DIV>Wireshark for Windows is really easy to use once you get the hang of it. The trick will be learning how to filter out the stuff you don't want to capture. The easiest thing to do there is use an IP address filter and plug in the IP addr of the x-lite phone. Start the capture, make the test call, hangup, then end the capture. Wireshark has some nice analysis tools as well. If you have any questions on how to use it with VoIP captures then google around or come join us in #freeswitch on <A href="http://irc.freenode.net/" rel=nofollow target=_blank>irc.freenode.net</A>.</DIV>
<DIV><BR>Thanks,</DIV>
<DIV>MC </DIV></DIV></DIV></DIV><BR>-----Inline Attachment Follows-----<BR><BR>
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