Royce,<div><br></div><div>Did I see you on IRC today? I think maybe you got this answered. If not, may I ask what the ultimate goal is here? Are you attempting to bridge an outbound leg to an existing call leg who is an agent of some sort? What kind of agent is it? And what do you want to have happen with that agent when the bridge is done?</div>
<div><br></div><div>-MC</div><div><br><div class="gmail_quote">On Sat, Aug 20, 2011 at 11:52 PM, Royce Mitchell III <span dir="ltr"><<a href="mailto:royce3@gmail.com">royce3@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
Hi,<br>
<br>
I need to be able to originate a call on behalf of an agent through<br>
the dialplan, and I cannot seem to get it to work.<br>
<br>
I've tried "uuid_transfer <5021's uuid> 98885551212 xml default", but<br>
it appears to destroy "transfer_on_bridge" and leaves my agent session<br>
in a weird state when the call ends.<br>
<br>
I've tried "originate user/5021 &bridge(98885551212) xml default", but<br>
it rings 5021 instead of bridging the existing 5021 session to the<br>
outbound call.<br>
<br>
I can't seem to get anything like this to work "originate 98885551212<br>
&bridge(user/5021)" which is what I think I really need.<br>
<br>
The only solution I've been able to think of would involve using<br>
transfer and then trying to catch the call termination then transfer<br>
the agent back into the callcenter standby mode, but this feels like<br>
it would be error-prone.<br>
<br>
Would it be too difficult to implement a new ivr function to bridge an<br>
existing uuid to a transfer? Maybe something like "uuid_bridgeto uuid<br>
exten dialplan context"? Is this an outlandish request or is there<br>
some other way of accomplishing this?<br>
<br>
Thanks in advance<br>
<br>
--<br>
There's a fine line between genius and insanity. I like to use it for<br>
dental floss.<br>
<br>
<br>
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</blockquote></div><br></div>