check the directory/file permissions<br>
-nandy<br><br><div class="gmail_quote">On Tue, Aug 16, 2011 at 3:33 AM, Yungwei Chen <span dir="ltr">&lt;<a href="mailto:yungwei@resolvity.com">yungwei@resolvity.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
Hi,<br>
<br>
I left several voicemails (Each is longer than 3 sec) to a user account, but none is available when I check the mailbox.<br>
Relevant settings are listed below. What am I missing here? Thanks.<br>
<br>
In conf/autoload_configs/modules.conf.xml, mod_voicemail is already loaded.<br>
freeswitch@internal&gt; load mod_voicemail<br>
+OK Reloading XML<br>
-ERR [Module already loaded]<br>
freeswitch@internal&gt; 2011-08-15 14:32:10.666978 [WARNING] switch_loadable_module.c:998 Module mod_voicemail Already Loaded!<br>
<br>
Here&#39;s the content of conf/autoload_configs/voicemail.conf.xml:<br>
&lt;configuration name=&quot;voicemail.conf&quot; description=&quot;Voicemail&quot;&gt;<br>
  &lt;settings&gt;<br>
  &lt;/settings&gt;<br>
  &lt;profiles&gt;<br>
    &lt;profile name=&quot;default&quot;&gt;<br>
      &lt;param name=&quot;file-extension&quot; value=&quot;wav&quot;/&gt;<br>
      &lt;param name=&quot;terminator-key&quot; value=&quot;#&quot;/&gt;<br>
      &lt;param name=&quot;max-login-attempts&quot; value=&quot;3&quot;/&gt;<br>
      &lt;param name=&quot;digit-timeout&quot; value=&quot;10000&quot;/&gt;<br>
      &lt;param name=&quot;min-record-len&quot; value=&quot;3&quot;/&gt;<br>
      &lt;param name=&quot;max-record-len&quot; value=&quot;300&quot;/&gt;<br>
      &lt;param name=&quot;max-retries&quot; value=&quot;3&quot;/&gt;<br>
      &lt;param name=&quot;tone-spec&quot; value=&quot;%(1000, 0, 640)&quot;/&gt;<br>
      &lt;param name=&quot;callback-dialplan&quot; value=&quot;XML&quot;/&gt;<br>
      &lt;param name=&quot;callback-context&quot; value=&quot;default&quot;/&gt;<br>
      &lt;param name=&quot;play-new-messages-key&quot; value=&quot;1&quot;/&gt;<br>
      &lt;param name=&quot;play-saved-messages-key&quot; value=&quot;2&quot;/&gt;<br>
      &lt;param name=&quot;login-keys&quot; value=&quot;0&quot;/&gt;<br>
      &lt;param name=&quot;main-menu-key&quot; value=&quot;0&quot;/&gt;<br>
      &lt;param name=&quot;config-menu-key&quot; value=&quot;5&quot;/&gt;<br>
      &lt;param name=&quot;record-greeting-key&quot; value=&quot;1&quot;/&gt;<br>
      &lt;param name=&quot;choose-greeting-key&quot; value=&quot;2&quot;/&gt;<br>
      &lt;param name=&quot;change-pass-key&quot; value=&quot;6&quot;/&gt;<br>
      &lt;param name=&quot;record-name-key&quot; value=&quot;3&quot;/&gt;<br>
      &lt;param name=&quot;record-file-key&quot; value=&quot;3&quot;/&gt;<br>
      &lt;param name=&quot;listen-file-key&quot; value=&quot;1&quot;/&gt;<br>
      &lt;param name=&quot;save-file-key&quot; value=&quot;2&quot;/&gt;<br>
      &lt;param name=&quot;delete-file-key&quot; value=&quot;7&quot;/&gt;<br>
      &lt;param name=&quot;undelete-file-key&quot; value=&quot;8&quot;/&gt;<br>
      &lt;param name=&quot;email-key&quot; value=&quot;4&quot;/&gt;<br>
      &lt;param name=&quot;pause-key&quot; value=&quot;0&quot;/&gt;<br>
      &lt;param name=&quot;restart-key&quot; value=&quot;1&quot;/&gt;<br>
      &lt;param name=&quot;ff-key&quot; value=&quot;6&quot;/&gt;<br>
      &lt;param name=&quot;rew-key&quot; value=&quot;4&quot;/&gt;<br>
      &lt;param name=&quot;skip-greet-key&quot; value=&quot;#&quot;/&gt;<br>
      &lt;param name=&quot;previous-message-key&quot; value=&quot;1&quot;/&gt;<br>
      &lt;param name=&quot;next-message-key&quot; value=&quot;3&quot;/&gt;<br>
      &lt;param name=&quot;skip-info-key&quot; value=&quot;*&quot;/&gt;<br>
      &lt;param name=&quot;repeat-message-key&quot; value=&quot;0&quot;/&gt;<br>
      &lt;param name=&quot;record-silence-threshold&quot; value=&quot;200&quot;/&gt;<br>
      &lt;param name=&quot;record-silence-hits&quot; value=&quot;2&quot;/&gt;<br>
      &lt;param name=&quot;web-template-file&quot; value=&quot;web-vm.tpl&quot;/&gt;<br>
      &lt;!-- if you need to change the sample rate of the recorded files e.g. gmail voicemail player --&gt;<br>
      &lt;!--&lt;param name=&quot;record-sample-rate&quot; value=&quot;11025&quot;/&gt;--&gt;<br>
      &lt;!-- the next two both must be set for this to be enabled<br>
           the extension is in the format of &lt;dest&gt; [&lt;dialplan&gt;] [&lt;context&gt;]<br>
       --&gt;<br>
      &lt;param name=&quot;operator-extension&quot; value=&quot;operator XML default&quot;/&gt;<br>
      &lt;param name=&quot;operator-key&quot; value=&quot;9&quot;/&gt;<br>
      &lt;param name=&quot;vmain-extension&quot; value=&quot;vmain XML default&quot;/&gt;<br>
      &lt;param name=&quot;vmain-key&quot; value=&quot;*&quot;/&gt;<br>
      &lt;!-- playback created files as soon as they were recorded by default --&gt;<br>
      &lt;!--&lt;param name=&quot;auto-playback-recordings&quot; value=&quot;true&quot;/&gt;--&gt;<br>
      &lt;email&gt;<br>
        &lt;param name=&quot;template-file&quot; value=&quot;voicemail.tpl&quot;/&gt;<br>
        &lt;param name=&quot;notify-template-file&quot; value=&quot;notify-voicemail.tpl&quot;/&gt;<br>
        &lt;!-- this is the format voicemail_time will have --&gt;<br>
        &lt;param name=&quot;date-fmt&quot; value=&quot;%A, %B %d %Y, %I %M %p&quot;/&gt;<br>
        &lt;param name=&quot;email-from&quot; value=&quot;${voicemail_account}@${voicemail_domain}&quot;/&gt;<br>
      &lt;/email&gt;<br>
      &lt;!--&lt;param name=&quot;storage-dir&quot; value=&quot;/tmp&quot;/&gt;--&gt;<br>
      &lt;!--&lt;param name=&quot;odbc-dsn&quot; value=&quot;dsn:user:pass&quot;/&gt;--&gt;<br>
      &lt;!--&lt;param name=&quot;record-comment&quot; value=&quot;Your Comment&quot;/&gt;--&gt;<br>
      &lt;!--&lt;param name=&quot;record-title&quot; value=&quot;Your Title&quot;/&gt;--&gt;<br>
      &lt;!--&lt;param name=&quot;record-copyright&quot; value=&quot;Your Copyright&quot;/&gt;--&gt;<br>
    &lt;/profile&gt;<br>
  &lt;/profiles&gt;<br>
&lt;/configuration&gt;<br>
<br>
In conf/directory/default.xml, user 91000 is defined in domain voicemail_2.<br>
  &lt;domain name=&quot;voicemail_2&quot;&gt;<br>
    &lt;groups&gt;<br>
      &lt;group name=&quot;default&quot;&gt;<br>
        &lt;users&gt;<br>
          &lt;user bluebox_id=&quot;2&quot; id=&quot;91000&quot;&gt;<br>
            &lt;params&gt;<br>
              &lt;param name=&quot;sip-forbid-register&quot; value=&quot;true&quot;/&gt;<br>
              &lt;param name=&quot;vm-password&quot; value=&quot;xxxx&quot;/&gt;<br>
              &lt;param name=&quot;vm-message-ext&quot; value=&quot;wav&quot;/&gt;<br>
              &lt;param name=&quot;vm-mailto&quot; value=&quot;<a href="mailto:xxx@xxx.com">xxx@xxx.com</a>&quot;/&gt;<br>
              &lt;param name=&quot;email-addr&quot; value=&quot;<a href="mailto:xxx@xxx.com">xxx@xxx.com</a>&quot;/&gt;<br>
              &lt;param name=&quot;vm-delete-file&quot; value=&quot;false&quot;/&gt;<br>
              &lt;param name=&quot;vm-attach-file&quot; value=&quot;true&quot;/&gt;<br>
              &lt;param name=&quot;vm-email-all-messages&quot; value=&quot;true&quot;/&gt;<br>
            &lt;/params&gt;<br>
            &lt;variables&gt;<br>
              &lt;variable name=&quot;timezone&quot; value=&quot;America/Chicago&quot;/&gt;<br>
            &lt;/variables&gt;<br>
          &lt;/user&gt;<br>
        &lt;/users&gt;<br>
      &lt;/group&gt;<br>
    &lt;/groups&gt;<br>
  &lt;/domain&gt;<br>
<br>
In my dialplan, calls to 1112223333 will be sent to user 91000&#39;s voicemail box if they are not answered.<br>
    &lt;extension name=&quot;main_number_2&quot; continue=&quot;true&quot;&gt;<br>
      &lt;condition field=&quot;destination_number&quot; expression=&quot;^1112223333$&quot;&gt;<br>
        &lt;action application=&quot;set&quot; bluebox=&quot;settingEndBridge&quot; data=&quot;hangup_after_bridge=true&quot;/&gt;<br>
        &lt;action application=&quot;set&quot; bluebox=&quot;settingFail&quot; data=&quot;continue_on_fail=true&quot;/&gt;<br>
        &lt;action application=&quot;set&quot; bluebox=&quot;autoPlay&quot; data=&quot;vm_auto_play=false&quot;/&gt;<br>
        &lt;action application=&quot;set&quot; bluebox=&quot;settingTimeout&quot; data=&quot;call_timeout=30&quot;/&gt;<br>
        &lt;action application=&quot;set&quot; bluebox=&quot;settingRing&quot; data=&quot;ringback=${us-ring}&quot;/&gt;<br>
        &lt;action application=&quot;set&quot; bluebox=&quot;settingRingXfer&quot; data=&quot;transfer_ringback=${us-ring}&quot;/&gt;<br>
        &lt;action application=&quot;export&quot; bluebox=&quot;sipCalleeIdName&quot; data=&quot;sip_callee_id_name=m1&quot;/&gt;<br>
        &lt;action application=&quot;export&quot; bluebox=&quot;sipCalleeIdNumber&quot; data=&quot;sip_callee_id_number=1112223333&quot;/&gt;<br>
        &lt;action application=&quot;bridge&quot; data=&quot;user/91000@$${location_3}&quot;/&gt;<br>
        &lt;action application=&quot;answer&quot;/&gt;<br>
        &lt;action application=&quot;voicemail&quot; data=&quot;default voicemail_2 91000&quot;/&gt;<br>
        &lt;action application=&quot;hangup&quot;/&gt;<br>
      &lt;/condition&gt;<br>
    &lt;/extension&gt;<br>
<br>
<br>
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</blockquote></div><br>