<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Just installed a new phone Yealink T20P at another location and it registers with Freeswitch. However when I try to check voice messages or make calls I get the following error. If somebody could help me identify and fix the issue it would be most appreciated. (xxx hides the IP)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>CJB<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>2011-08-10 10:56:57.711199 [DEBUG] switch_rtp.c:3105 Correct ip/port confirmed.<o:p></o:p></p><p class=MsoNormal>2011-08-10 10:57:30.191234 [WARNING] sofia_reg.c:1339 SIP auth challenge (REGISTER) on sofia profile 'internal' for [401@sip.accra.com] from ip 142.166.219.xxx<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:00:31.171255 [WARNING] sofia_reg.c:1339 SIP auth challenge (REGISTER) on sofia profile 'internal' for [401@sip.accra.com] from ip 142.166.219. xxx<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:28.691243 [WARNING] sofia_reg.c:1339 SIP auth challenge (REGISTER) on sofia profile 'internal' for [400@sip.accra.com] from ip 142.166.219. xxx<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.271249 [DEBUG] sofia.c:7069 IP 142.166.219. xxx Rejected by acl "domains". Falling back to Digest auth.<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.271249 [WARNING] sofia_reg.c:1339 SIP auth challenge (INVITE) on sofia profile 'internal' for [*98@sip.accra.com] from ip 142.166.219. xxx<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.291256 [WARNING] sofia_reg.c:1339 SIP auth challenge (REGISTER) on sofia profile 'internal' for [401@sip.accra.com] from ip 142.166.219. xxx<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] sofia.c:7069 IP 142.166.219. xxx Rejected by acl "domains". Falling back to Digest auth.<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [NOTICE] switch_channel.c:904 New Channel sofia/internal/401@sip.accra.com [5aec6826-e15b-4ce8-bffe-6a218fc0030f]<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:330 (sofia/internal/401@sip.accra.com) Running State Change CS_NEW<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:348 (sofia/internal/401@sip.accra.com) State NEW<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] sofia.c:5119 Channel sofia/internal/401@sip.accra.com entering state [received][100]<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] sofia.c:5130 Remote SDP:<o:p></o:p></p><p class=MsoNormal>v=0<o:p></o:p></p><p class=MsoNormal>o=- 20001 20001 IN IP4 142.166.219. xxx<o:p></o:p></p><p class=MsoNormal>s=SDP data<o:p></o:p></p><p class=MsoNormal>c=IN IP4 142.166.219. xxx<o:p></o:p></p><p class=MsoNormal>t=0 0<o:p></o:p></p><p class=MsoNormal>m=audio 11782 RTP/AVP 18 101<o:p></o:p></p><p class=MsoNormal>a=rtpmap:18 G729/8000<o:p></o:p></p><p class=MsoNormal>a=fmtp:18 annexb=no<o:p></o:p></p><p class=MsoNormal>a=rtpmap:101 telephone-event/8000<o:p></o:p></p><p class=MsoNormal>a=fmtp:101 0-15<o:p></o:p></p><p class=MsoNormal>a=ptime:20<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [G729:18:8000:20:8000]/[G722:9:8000:20:64000]<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [G729:18:8000:20:8000]/[PCMU:0:8000:20:64000]<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [G729:18:8000:20:8000]/[PCMA:8:8000:20:64000]<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [G729:18:8000:20:8000]/[GSM:3:8000:20:13200]<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [telephone-event:101:8000:20:0]/[G722:9:8000:20:64000]<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [telephone-event:101:8000:20:0]/[PCMU:0:8000:20:64000]<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [telephone-event:101:8000:20:0]/[PCMA:8:8000:20:64000]<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [telephone-event:101:8000:20:0]/[GSM:3:8000:20:13200]<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4845 Set 2833 dtmf send/recv payload to 101<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] switch_channel.c:2767 (sofia/internal/401@sip.accra.com) Callstate Change DOWN -> HANGUP<o:p></o:p></p><p class=MsoNormal><span style='background:yellow;mso-highlight:yellow'>2011-08-10 11:03:40.431248 [NOTICE] sofia.c:5374 Hangup sofia/internal/401@sip.accra.com [CS_NEW] [INCOMPATIBLE_DESTINATION]</span><o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] switch_channel.c:2783 Send signal sofia/internal/401@sip.accra.com [KILL]<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] switch_core_session.c:1156 Send signal sofia/internal/401@sip.accra.com [BREAK]<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:330 (sofia/internal/401@sip.accra.com) Running State Change CS_HANGUP<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:580 (sofia/internal/401@sip.accra.com) State HANGUP<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] mod_sofia.c:458 Channel sofia/internal/401@sip.accra.com hanging up, cause: INCOMPATIBLE_DESTINATION<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] mod_sofia.c:522 Responding to INVITE with: 488<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:46 sofia/internal/401@sip.accra.com Standard HANGUP, cause: INCOMPATIBLE_DESTINATION<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:580 (sofia/internal/401@sip.accra.com) State HANGUP going to sleep<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:361 (sofia/internal/401@sip.accra.com) State Change CS_HANGUP -> CS_REPORTING<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] switch_core_session.c:1156 Send signal sofia/internal/401@sip.accra.com [BREAK]<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:330 (sofia/internal/401@sip.accra.com) Running State Change CS_REPORTING<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:640 (sofia/internal/401@sip.accra.com) State REPORTING<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:53 sofia/internal/401@sip.accra.com Standard REPORTING, cause: INCOMPATIBLE_DESTINATION<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:640 (sofia/internal/401@sip.accra.com) State REPORTING going to sleep<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:355 (sofia/internal/401@sip.accra.com) State Change CS_REPORTING -> CS_DESTROY<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.611244 [DEBUG] switch_core_session.c:1156 Send signal sofia/internal/401@sip.accra.com [BREAK]<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.611244 [DEBUG] switch_core_session.c:1328 Session 64 (sofia/internal/401@sip.accra.com) Locked, Waiting on external entities<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.611244 [NOTICE] switch_core_session.c:1346 Session 64 (sofia/internal/401@sip.accra.com) Ended<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.611244 [NOTICE] switch_core_session.c:1348 Close Channel sofia/internal/401@sip.accra.com [CS_DESTROY]<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:469 (sofia/internal/401@sip.accra.com) Callstate Change HANGUP -> DOWN<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:472 (sofia/internal/401@sip.accra.com) Running State Change CS_DESTROY<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:482 (sofia/internal/401@sip.accra.com) State DESTROY<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.611244 [DEBUG] mod_sofia.c:363 sofia/internal/401@sip.accra.com SOFIA DESTROY<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:60 sofia/internal/401@sip.accra.com Standard DESTROY<o:p></o:p></p><p class=MsoNormal>2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:482 (sofia/internal/401@sip.accra.com) State DESTROY going to sleep<o:p></o:p></p></div></body></html>