Try to add G729 to you inbound-codec-prefs var in vars.xml or to select one codec different to G729 in your T20P. Remember you will cannot do G729 transcoding without buying some G729 licenses.<div><br></div><div>Regards<br>
<br><div class="gmail_quote">2011/8/12 Charles Bujold <span dir="ltr"><<a href="mailto:cjbujold@accra.ca">cjbujold@accra.ca</a>></span><br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="EN-CA" link="blue" vlink="purple"><div><p class="MsoNormal">Just installed a new phone Yealink T20P at another location and it registers with Freeswitch. However when I try to check voice messages or make calls I get the following error. If somebody could help me identify and fix the issue it would be most appreciated. (xxx hides the IP)<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Thanks<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">CJB<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">
2011-08-10 10:56:57.711199 [DEBUG] switch_rtp.c:3105 Correct ip/port confirmed.<u></u><u></u></p><p class="MsoNormal">2011-08-10 10:57:30.191234 [WARNING] sofia_reg.c:1339 SIP auth challenge (REGISTER) on sofia profile 'internal' for [<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>] from ip 142.166.219.xxx<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:00:31.171255 [WARNING] sofia_reg.c:1339 SIP auth challenge (REGISTER) on sofia profile 'internal' for [<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>] from ip 142.166.219. xxx<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:28.691243 [WARNING] sofia_reg.c:1339 SIP auth challenge (REGISTER) on sofia profile 'internal' for [<a href="mailto:400@sip.accra.com" target="_blank">400@sip.accra.com</a>] from ip 142.166.219. xxx<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.271249 [DEBUG] sofia.c:7069 IP 142.166.219. xxx Rejected by acl "domains". Falling back to Digest auth.<u></u><u></u></p><p class="MsoNormal">2011-08-10 11:03:40.271249 [WARNING] sofia_reg.c:1339 SIP auth challenge (INVITE) on sofia profile 'internal' for [*<a href="mailto:98@sip.accra.com" target="_blank">98@sip.accra.com</a>] from ip 142.166.219. xxx<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.291256 [WARNING] sofia_reg.c:1339 SIP auth challenge (REGISTER) on sofia profile 'internal' for [<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>] from ip 142.166.219. xxx<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] sofia.c:7069 IP 142.166.219. xxx Rejected by acl "domains". Falling back to Digest auth.<u></u><u></u></p><p class="MsoNormal">2011-08-10 11:03:40.431248 [NOTICE] switch_channel.c:904 New Channel sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a> [5aec6826-e15b-4ce8-bffe-6a218fc0030f]<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:330 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) Running State Change CS_NEW<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:348 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) State NEW<u></u><u></u></p><p class="MsoNormal">
2011-08-10 11:03:40.431248 [DEBUG] sofia.c:5119 Channel sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a> entering state [received][100]<u></u><u></u></p><p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] sofia.c:5130 Remote SDP:<u></u><u></u></p>
<p class="MsoNormal">v=0<u></u><u></u></p><p class="MsoNormal">o=- 20001 20001 IN IP4 142.166.219. xxx<u></u><u></u></p><p class="MsoNormal">s=SDP data<u></u><u></u></p><p class="MsoNormal">c=IN IP4 142.166.219. xxx<u></u><u></u></p>
<p class="MsoNormal">t=0 0<u></u><u></u></p><p class="MsoNormal">m=audio 11782 RTP/AVP 18 101<u></u><u></u></p><p class="MsoNormal">a=rtpmap:18 G729/8000<u></u><u></u></p><p class="MsoNormal">a=fmtp:18 annexb=no<u></u><u></u></p>
<p class="MsoNormal">a=rtpmap:101 telephone-event/8000<u></u><u></u></p><p class="MsoNormal">a=fmtp:101 0-15<u></u><u></u></p><p class="MsoNormal">a=ptime:20<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">
2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [G729:18:8000:20:8000]/[G722:9:8000:20:64000]<u></u><u></u></p><p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [G729:18:8000:20:8000]/[PCMU:0:8000:20:64000]<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [G729:18:8000:20:8000]/[PCMA:8:8000:20:64000]<u></u><u></u></p><p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [G729:18:8000:20:8000]/[GSM:3:8000:20:13200]<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [telephone-event:101:8000:20:0]/[G722:9:8000:20:64000]<u></u><u></u></p><p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [telephone-event:101:8000:20:0]/[PCMU:0:8000:20:64000]<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [telephone-event:101:8000:20:0]/[PCMA:8:8000:20:64000]<u></u><u></u></p><p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [telephone-event:101:8000:20:0]/[GSM:3:8000:20:13200]<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4845 Set 2833 dtmf send/recv payload to 101<u></u><u></u></p><p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] switch_channel.c:2767 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) Callstate Change DOWN -> HANGUP<u></u><u></u></p>
<p class="MsoNormal"><span style="background:yellow">2011-08-10 11:03:40.431248 [NOTICE] sofia.c:5374 Hangup sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a> [CS_NEW] [INCOMPATIBLE_DESTINATION]</span><u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] switch_channel.c:2783 Send signal sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a> [KILL]<u></u><u></u></p><p class="MsoNormal">
2011-08-10 11:03:40.431248 [DEBUG] switch_core_session.c:1156 Send signal sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a> [BREAK]<u></u><u></u></p><p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:330 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) Running State Change CS_HANGUP<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:580 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) State HANGUP<u></u><u></u></p><p class="MsoNormal">
2011-08-10 11:03:40.431248 [DEBUG] mod_sofia.c:458 Channel sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a> hanging up, cause: INCOMPATIBLE_DESTINATION<u></u><u></u></p><p class="MsoNormal">
2011-08-10 11:03:40.431248 [DEBUG] mod_sofia.c:522 Responding to INVITE with: 488<u></u><u></u></p><p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:46 sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a> Standard HANGUP, cause: INCOMPATIBLE_DESTINATION<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:580 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) State HANGUP going to sleep<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:361 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) State Change CS_HANGUP -> CS_REPORTING<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.431248 [DEBUG] switch_core_session.c:1156 Send signal sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a> [BREAK]<u></u><u></u></p><p class="MsoNormal">
2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:330 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) Running State Change CS_REPORTING<u></u><u></u></p><p class="MsoNormal">
2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:640 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) State REPORTING<u></u><u></u></p><p class="MsoNormal">2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:53 sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a> Standard REPORTING, cause: INCOMPATIBLE_DESTINATION<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:640 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) State REPORTING going to sleep<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:355 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) State Change CS_REPORTING -> CS_DESTROY<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.611244 [DEBUG] switch_core_session.c:1156 Send signal sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a> [BREAK]<u></u><u></u></p><p class="MsoNormal">
2011-08-10 11:03:40.611244 [DEBUG] switch_core_session.c:1328 Session 64 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) Locked, Waiting on external entities<u></u><u></u></p><p class="MsoNormal">
2011-08-10 11:03:40.611244 [NOTICE] switch_core_session.c:1346 Session 64 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) Ended<u></u><u></u></p><p class="MsoNormal">2011-08-10 11:03:40.611244 [NOTICE] switch_core_session.c:1348 Close Channel sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a> [CS_DESTROY]<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:469 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) Callstate Change HANGUP -> DOWN<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:472 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) Running State Change CS_DESTROY<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:482 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) State DESTROY<u></u><u></u></p><p class="MsoNormal">
2011-08-10 11:03:40.611244 [DEBUG] mod_sofia.c:363 sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a> SOFIA DESTROY<u></u><u></u></p><p class="MsoNormal">2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:60 sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a> Standard DESTROY<u></u><u></u></p>
<p class="MsoNormal">2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:482 (sofia/internal/<a href="mailto:401@sip.accra.com" target="_blank">401@sip.accra.com</a>) State DESTROY going to sleep<u></u><u></u></p>
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