indeed it may be easier but this is what the client is asking for.... i know it has to be possible... i just need some direction.<br><br><div class="gmail_quote">On Thu, Aug 11, 2011 at 12:22 PM, <span dir="ltr"><<a href="mailto:covici@ccs.covici.com">covici@ccs.covici.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Could not the agent just type it on a screen -- it would seem to be much<br>
easier.<br>
<div><div></div><div class="h5"><br>
vip killa <<a href="mailto:vipkilla@gmail.com">vipkilla@gmail.com</a>> wrote:<br>
<br>
> Hi everyone,<br>
> I'm trying to collect DTMF digits and store them in a channel variable so<br>
> when the channel hangs up it uses those digits to "mark" (or rename) the<br>
> recording of the call. The DTMF will be entered by the called party (i think<br>
> that would be the B-leg?). I've been experimenting with "bind_meta_app" and<br>
> "bind_digit_action", it seems like "bind_digit_action" may be the one i need<br>
> to use but im not sure. I'll explain the scenario to make things more<br>
> clear...we are trying to install this in a call center type environment<br>
> where all calls are being recorded. A caller gets an agent, the caller gives<br>
> the agent the account number of their case, the agent uses DTMF to mark the<br>
> recording of the call with the account number of the caller's case. Does<br>
> that make sense? Please let me know if this is possible, thanks.<br>
><br>
</div></div>> ----------------------------------------------------<br>
> Alternatives:<br>
><br>
> ----------------------------------------------------<br>
> _______________________________________________<br>
> Join us at ClueCon 2011, Aug 9-11, Chicago<br>
> <a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a> 877-7-4ACLUE<br>
><br>
> FreeSWITCH-users mailing list<br>
> <a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
> <a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
> UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
> <a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<br>
--<br>
Your life is like a penny. You're going to lose it. The question is:<br>
How do<br>
you spend it?<br>
<br>
John Covici<br>
<a href="mailto:covici@ccs.covici.com">covici@ccs.covici.com</a><br>
<br>
_______________________________________________<br>
Join us at ClueCon 2011, Aug 9-11, Chicago<br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a> 877-7-4ACLUE<br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
</blockquote></div><br>