<div>I recommend two things:</div><div>#1 turn on siptrace at fs_cli: sofia global siptrace on</div><div>#2 put the log into <a href="http://pastebin.freeswitch.org">pastebin.freeswitch.org</a> and use "FreeSWITCH Log" as the syntax highlighting</div>
<div>Put the pastebin link in this email thread.</div><div><br></div><div>It looks to me like you may just not be supplying the correct credentials to the carrier, but you won't know unless you look at the sip trace to see what, exactly, is happening.</div>
<div><br></div><div>-MC </div><div><br><div class="gmail_quote">On Thu, Jul 28, 2011 at 11:10 AM, Srinivasan Krishnamurthy <span dir="ltr"><<a href="mailto:aksrini@hotmail.com">aksrini@hotmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div><div dir="ltr">
<font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">I have configured a new gateway for outbound calls from
FS as</font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><u></u><u></u><font size="3" face="Consolas"> </font><u></u></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font face="Consolas"><font size="3"><span> </span><list
name="custom_carrier" default="deny"></font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font face="Consolas"><font size="3"><span> </span><node
type="allow" cidr=xxx.xxx.xxx.xxx/32"/> </font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font face="Consolas"><font size="3"><span> </span></list></font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">In acl.conf.xml</font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><u></u><font size="3" face="Consolas"> </font><u></u></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">Created dialplan\default\01_custom_carrier.xml file as
<include></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas"><!-- Dial any 10 digit number 1(2223334444) here
--></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font face="Consolas"><font size="3"><span> </span><extension
name="Dial Out Custom Gateway"></font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font face="Consolas"><font size="3"><span> </span><condition
field="destination_number" expression="^9(1\d{10})$"></font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font face="Consolas"><font size="3"><span> </span><action
application="bridge"
data="sofia/gateway/custom_carrier/$1"/></font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font face="Consolas"><font size="3"><span> </span></condition></font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font face="Consolas"><font size="3"><span> </span></extension></font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas"></include></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><u></u><font size="3" face="Consolas"> </font><u></u></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">Created sip_profiles\external\custom_carrier.xml</font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas"><include></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font face="Consolas"><font size="3"><span> </span><gateway
name="custom_carrier"></font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font face="Consolas"><font size="3"><span> </span><param
name="username" value="anything"/></font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font face="Consolas"><font size="3"><span> </span><param
name="password" value="anything"/></font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font face="Consolas"><font size="3"><span> </span><param
name="auth-calls" value="false"/></font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font face="Consolas"><font size="3"><span> </span><param
name="apply-outbound-acl" value="custom_carrier"/></font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3"><font face="Consolas"><span> </span><param
name="apply-inbound-acl" value="custom_carrier"/><span> </span></font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font face="Consolas"><font size="3"><span> </span><param
name="register" value="false"/></font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font face="Consolas"><font size="3"><span> </span></gateway></font></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas"></include></font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><u></u><font size="3" face="Consolas"> </font><u></u></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">When I make an outbound call from registered extension
(1001) xlite I get the following error. (I also tried using SJ phone)</font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><u></u><font size="3" face="Consolas"> </font><u></u></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">2011-07-28 10:10:24.388677 [DEBUG] sofia.c:4200 Channel
sofia/external/14152484142 entering state [terminated][503]</font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">2011-07-28 10:10:24.388677 [NOTICE] sofia.c:4836 Hangup
sofia/external/14152484142 [CS_CONSUME_MEDIA] [NORMAL_TEMPORARY_FAILURE]</font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">2011-07-28 10:10:24.388677 [DEBUG] switch_channel.c:2145
Send signal sofia/external/14152484142 [KILL]</font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">2011-07-28 10:10:24.388677 [DEBUG]
switch_core_session.c:1022 Send signal sofia/external/14152484142 [BREAK]</font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">2011-07-28 10:10:24.388677 [DEBUG]
switch_core_state_machine.c:314 (sofia/external/14152484142) Running State
Change CS_HANGUP</font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">2011-07-28 10:10:24.388677 [DEBUG]
switch_core_state_machine.c:498 (sofia/external/14152484142) State HANGUP</font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">2011-07-28 10:10:24.388677 [DEBUG] mod_sofia.c:435
sofia/external/14152484142 Overriding SIP cause 503 with 503 from the other leg</font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><u></u><font size="3" face="Consolas"> </font><u></u></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">I have attached the complete log too.</font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><u></u><font size="3" face="Consolas"> </font><u></u></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">Iam a new FC users. I have referred to the following
thread </font><a href="http://lists.freeswitch.org/pipermail/freeswitch-users/2011-March/070294.html" target="_blank"><font color="#0000ff" size="3" face="Consolas">http://lists.freeswitch.org/pipermail/freeswitch-users/2011-March/070294.html</font></a></p>
<font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><u></u><font size="3" face="Consolas"> </font><u></u></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">and also read the section "Connecting to the world
with gateways" in FreeSwitch book several times.</font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><u></u><font size="3" face="Consolas"> </font><u></u></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">Any help would be appreciated.</font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><u></u><font size="3" face="Consolas"> </font><u></u></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">Note: Iam able to make outbond calls from softphone
through the trunk without FS.</font></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><u></u><font size="3" face="Consolas"> </font><u></u></p><font size="3" face="Times New Roman">
</font><p style="margin:0in 0in 0pt"><font size="3" face="Consolas">Srini</font></p><font size="3" face="Times New Roman">
</font>                                            </div></div>
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<br></blockquote></div><br></div>