<html><head><base href="x-msg://500/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Ian,<div><br></div><div>at least, you managed to get it working :)</div><div>During my trials with Lync, I had incoming calls (FS->Lync) disconnecting after 30 seconds.</div><div>Never solved that.</div><div><br></div><div>You should take a RTP trace on FS to see if FS sends the RTP flow to Lync as soon as expected (around 400ms after it received the incoming flow from Lync).</div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" color="#1C00FF">David Ponzone </font><font class="Apple-style-span" color="#000000" size="3"><span class="Apple-style-span" style="font-size: 12px; ">Direction Technique</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">email: <a href="mailto:david.ponzone@ipeva.fr">david.ponzone@ipeva.fr</a></span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">tel: 01 74 03 18 97</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">gsm: 06 66 98 76 34</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><br></font></div><div><font class="Apple-style-span" color="#1C00FF" face="'Helvetica Neue'">Service Client<span class="Apple-converted-space"> </span></font><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" color="#FF0000">IP</font></font><font class="Apple-style-span" color="#1C00FF" face="'Helvetica Neue'">eva</font></div><div><font class="Apple-style-span" color="#1C00FF" face="'Helvetica Neue'"><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: Helvetica; "><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">tel: 0811 46 26 26</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'" size="3"><span class="Apple-style-span" style="font-size: 13px; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 10px/normal Arial; color: rgb(0, 34, 243); "><span style="text-decoration: underline; "><a href="BLOCKED::http://www.ipeva.fr/">www.ipeva.fr</a></span><span style="color: rgb(101, 104, 149); "> - <span style="color: rgb(0, 34, 243); text-decoration: underline; "><a href="BLOCKED::http://www.ipeva-studio.com/">www.ipeva-studio.com</a></span></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 10px/normal Arial; color: rgb(0, 34, 243); "><span class="Apple-style-span" style="text-decoration: underline; "><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 10px/normal Arial; color: rgb(0, 34, 243); "><span class="Apple-style-span"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; text-align: justify; font: normal normal normal 10px/normal Arial; color: rgb(192, 192, 192); "><i>Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. </i><b><i>IPeva</i></b><i> décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur.</i></div><div style="text-decoration: underline; text-align: justify; "><font class="Apple-style-span" color="#C0C0C0"><i><br></i></font></div></span></div></span></font></div></span></font></div></div></span><br class="Apple-interchange-newline"></span><br class="Apple-interchange-newline">
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<br><div><div>Le 10/07/2011 à 14:17, Ian Yates a écrit :</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div lang="EN-AU" link="blue" vlink="purple"><div class="WordSection1" style="page: WordSection1; "><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; ">Hi,<o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; ">We have a Microsoft Lync environment for our internal phone system and are using FreeSwitch to let Lync talk with our VOIP provider. Whilst the VOIP provider properly support Lync (one of the few to do so) our NAT firewall ruins the TCP-based SIP packets as it doesn’t forward through the SIP OPTIONS packet and Lync eventually thinks the VOIP provider isn’t there. Thus we’re using FreeSwitch to support out NAT firewall (I’ve give it our static public IP address) and have disabled the firewall device’s SIP ALG so that it doesn’t ruin the SIP packets.<o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; ">Anyway, I have this working very well except that most of the time (not all the time – maybe 90%) we just have silence for the first 3-6 seconds after each call connects. This usually means that if we call someone we miss the “Hi, thanks for calling company XYZ. You’re speaking with ABC” and confusion results. The call counter in Lync starts counting as soon as the call connects (we’ve tested with fixed landlines in one hand and our Lync-based phone in the other) but there’s just silence. Lync to Lync calls don’t have this problem.<o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; ">I’ve tried various options such as forcing codecs (as best as I could make it anyway) to G711a since that’s all Lync supports anyway (our at least it’s happy to use this). I’ve also tried<o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><param name="rtp-autoflush-during-bridge" value="false"/> in both legs of the FreeSwitch connections (ie to our SIP trunk provider and to Lync) without any success. I was hoping that if it was some sort of lag then at least I would see it lag a lot in the call (and then have a definite problem to solve) but that wasn’t the case as nothing changed.<o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; ">Should I do something with the proxy media settings? Reading the Wiki page at<a href="http://wiki.freeswitch.org/wiki/Proxy_Media" style="color: blue; text-decoration: underline; ">http://wiki.freeswitch.org/wiki/Proxy_Media</a><span class="Apple-converted-space"> </span>seems to indicate that it really won’t make much of a difference (our CPU isn’t all that busy in the virtual machine running FreeSwitch and we only have a handful of phones anyway). Also, I think I’d like to take advantage of some of FreeSwitch’s very powerful features in the future to take care of some of what seems trickier to do in Lync such as having our support hunt group fall back to mobile phones when we’re out of the office (Lync does simultaneous ringing of a user’s mobile phone for direct calls but not, as far as I can tell, for hunt groups)<o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; ">I previously had the 3CX software SIP phone talking to FreeSwitch when I was first testing out the system. I’ve since gutted the FreeSwitch XML config (the “internal” / “external” SIP profiles are gone) so I can’t try the software phone at the moment but hope to get it going again soon. This way I can better see if it’s Lync or FreeSwitch causing the problem. Before I fumble around getting that going I was hoping someone might just know the obvious thing I’m overlooking! <span style="font-family: Wingdings; ">J</span><o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; ">Thanks very much for your help.<o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; ">Ian<o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div></div>_______________________________________________<br>Join us at ClueCon 2011, Aug 9-11, Chicago<br><a href="http://www.cluecon.com" style="color: blue; text-decoration: underline; ">http://www.cluecon.com</a><span class="Apple-converted-space"> </span>877-7-4ACLUE<br><br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org" style="color: blue; text-decoration: underline; ">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" style="color: blue; text-decoration: underline; ">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users<br><a href="http://www.freeswitch.org" style="color: blue; text-decoration: underline; ">http://www.freeswitch.org</a><br></div></span></blockquote></div><br></div></body></html>