Might be able to help with a Trend, depending on where you are in UK<br><br><div class="gmail_quote">On 7 July 2011 12:21, shouldbe q931 <span dir="ltr"><<a href="mailto:shouldbeq931@gmail.com">shouldbeq931@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div><div></div><div class="h5">On Thu, Jul 7, 2011 at 8:37 AM, John <<a href="mailto:freeswitch@earthspike.net">freeswitch@earthspike.net</a>> wrote:<br>
> On 06/07/11 13:53, shouldbe q931 wrote:<br>
>> On Fri, Jun 17, 2011 at 7:43 PM, shouldbe q931<<a href="mailto:shouldbeq931@gmail.com">shouldbeq931@gmail.com</a>> wrote:<br>
>>> On Fri, Jun 17, 2011 at 7:08 PM, John<<a href="mailto:freeswitch@earthspike.net">freeswitch@earthspike.net</a>> wrote:<br>
>>>> Mike, Shouldbe,<br>
>>>><br>
>>>> We now have CLIP on the line for sure, and I ordered COLP at the same time<br>
>>>> and am assured that that has been turned on as well, but I still cannot get<br>
>>>> outgoing CLI to work properly. Mike, you mention setting the TON to<br>
>>>> 'national'; where is that setting?<br>
>>>><br>
>>>> At the moment, my dialplan looks like <a href="http://pastebin.freeswitch.org/16548" target="_blank">http://pastebin.freeswitch.org/16548</a><br>
>>>> with . An outgoing call gives the log 7 at<br>
>>>> <a href="http://pastebin.freeswitch.org/16549" target="_blank">http://pastebin.freeswitch.org/16549</a> (numbers have been changed to protect<br>
>>>> the innocent!) but the number that 01234 567890 sees on their Caller ID is<br>
>>>> not 876543 but the main number of the line (876540, say). I have tried<br>
>>>> setting the outgoing_caller_id_number to 6, 10 and 11 digits, restarting FS<br>
>>>> after each change, but with no success.<br>
>>>><br>
>>>> The service provider has only one clue to offer: "With regards to the<br>
>>>> configuration at the exchange, the line is set to 6 digits to switch." which<br>
>>>> makes eminent sense, and suggests that I should be presenting 6 digits.<br>
>>>> Incoming calls have a 6 digit called number and 10 digit calling number.<br>
>>>><br>
>>>> Thanks for the help so far. Any other ideas?<br>
>>>><br>
>>>> John<br>
>>>><br>
>>>><br>
>>> I don't have any experience with FS connecting over ISDN so can't help<br>
>>> you much further on the FS configuration:-(<br>
>>><br>
>>> However on the lines, I would be very tempted to see if you can borrow<br>
>>> a BRI tester, or what I've frequently used in the past is an<br>
>>> Eicon/Dialogic card as the test functions (under windows) are nearly<br>
>>> as good, that might help you see if it _is_ a BT problem, or a FS<br>
>>> configuration issue. It would need a 2k/XP machine, but something like<br>
>>> <a href="http://cgi.ebay.co.uk/EICON-DIVA-2-01-PCI-GRAPHICS-CARD-/270761571564" target="_blank">http://cgi.ebay.co.uk/EICON-DIVA-2-01-PCI-GRAPHICS-CARD-/270761571564</a><br>
>>> is what I have used in the past. I think I might have one of the<br>
>>> PCMCIA ones somewhere, but I'd need to test it still works<br>
>>><br>
>>> I'm fairly sure that the "6 digits to switch" is what they are sending<br>
>>> to you, not what they are expecting from you. I can't access out<br>
>>> remaining BRI (Avaya) PBX from here, but on our PRI (again Avaya)<br>
>>> switches, we are sending 10 digits.<br>
>>><br>
>>> Cheers<br>
>>><br>
>> Apologies for the very long delay...<br>
>><br>
>> On our PRI systems we are sending 10 digits (2071231234), and on the<br>
>> BRI system we are sending 11 digits (02071231234).<br>
>><br>
>> Cheers<br>
> Thanks. I have tried all of these digit options, along with setting the<br>
> TON and NPI, so I am now working through every possible option and tweak<br>
> with the supplier (including including codes to remove/reapply CPS). I<br>
> am trying to avoid booking this as a fault, until I am sure I won't be<br>
> charged for a 'no fault found' but it is beginning to look unavoidable.<br>
> I am certainly building enough information for a good wiki page on this<br>
> when I finally get it cracked! Incidentally, the Sangoma 'wanpipemon'<br>
> provides a useful PCAP mode which delivers the entire D-channel as a<br>
> wireshark PCAP file, so I am able to debug the Q.931 signalling down to<br>
> bit level.<br>
><br>
> John<br>
><br>
<br>
</div></div>If you can see in the capture that you are sending the digits, and the<br>
CLI is not being set, then open a fault with BT.<br>
<br>
Alternatively, find a friendly "legacy" PBX maintainer that has a<br>
trend/harrier, or take your FS box to somewhere that has some BRI<br>
lines that are known to work with CLIP and COLP and try your FS box on<br>
them...<br>
<div><div></div><div class="h5"><br>
_______________________________________________<br>
Join us at ClueCon 2011, Aug 9-11, Chicago<br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a> 877-7-4ACLUE<br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
</div></div></blockquote></div><br>