<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Take a sip trace on your box with tcpdump or preferably, tshark:<div>tshark port 5080</div><div><br><div>You will then see if you receive it.</div><div><br></div><div>In the config you sent, I don't see anything about register expiration, or NAT keepalive, so I would really recommend you add a ping every 30 seconds to your gateway config.</div><div><div><br></div><div>If the issue is there, it's quite easy to see:</div><div>unregister the gateway</div><div>register it again</div><div>make an inbound call right away</div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" color="#1C00FF">David Ponzone &nbsp;</font><font class="Apple-style-span" color="#000000" size="3"><span class="Apple-style-span" style="font-size: 12px; ">Direction Technique</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">email: <a href="mailto:david.ponzone@ipeva.fr">david.ponzone@ipeva.fr</a></span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">tel: &nbsp; &nbsp; &nbsp;01 74 03 18 97</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">gsm: &nbsp; 06 66 98 76 34</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><br></font></div><div><font class="Apple-style-span" color="#1C00FF" face="'Helvetica Neue'">Service Client<span class="Apple-converted-space">&nbsp;</span></font><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" color="#FF0000">IP</font></font><font class="Apple-style-span" color="#1C00FF" face="'Helvetica Neue'">eva</font></div><div><font class="Apple-style-span" color="#1C00FF" face="'Helvetica Neue'"><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: Helvetica; "><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">tel: &nbsp; &nbsp; &nbsp;0811 46 26 26</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'" size="3"><span class="Apple-style-span" style="font-size: 13px; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 10px/normal Arial; color: rgb(0, 34, 243); "><span style="text-decoration: underline; "><a href="BLOCKED::http://www.ipeva.fr/">www.ipeva.fr</a></span><span style="color: rgb(101, 104, 149); ">&nbsp; -&nbsp; &nbsp;<span style="color: rgb(0, 34, 243); text-decoration: underline; "><a href="BLOCKED::http://www.ipeva-studio.com/">www.ipeva-studio.com</a></span></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 10px/normal Arial; color: rgb(0, 34, 243); "><span class="Apple-style-span" style="text-decoration: underline; "><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 10px/normal Arial; color: rgb(0, 34, 243); "><span class="Apple-style-span"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; text-align: justify; font: normal normal normal 10px/normal Arial; color: rgb(192, 192, 192); "><i>Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération.&nbsp;</i><b><i>IPeva</i></b><i>&nbsp;décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur.</i></div><div style="text-decoration: underline; text-align: justify; "><font class="Apple-style-span" color="#C0C0C0"><i><br></i></font></div></span></div></span></font></div></span></font></div></div></span><br class="Apple-interchange-newline"></span><br class="Apple-interchange-newline">
</div>
<br><div><div>Le 23/06/2011 à 18:15, William Moore a écrit :</div><br class="Apple-interchange-newline"><blockquote type="cite">
<div bgcolor="#ffffff" text="#000000">
    It was the 1 and it needs to be set for e.164(+1). Blue.box makes it
    a little more difficult since it wants to manage the xmls. I could
    have set it up as a separate config file however that defeats the
    purpose of the GUI.<br>
    <br>
    I still have the issue of incoming calls not even showing up in
    sofia. Junction Networks says it is going out, but my server is not
    responding. I'm not sure if I have the settings for incoming
    correct.<br>
    <pre class="moz-signature" cols="72">William J. Moore
Statira Systems
611 Caroline St
Fredericksburg, VA
<a class="moz-txt-link-freetext" href="http://www.statirasystems.com/">http://www.statirasystems.com</a>
</pre>
    <br>
    On 06/23/2011 04:21 AM, David Ponzone wrote:
    <blockquote cite="mid:B4D334F2-EE02-4EFB-A4A3-165C55CF7606@ipeva.fr" type="cite">
      <div>William,</div>
      <div><br>
      </div>
      If I believe the example configuraiton on Junction's web, they
      don't expect E164:
      <div><br>
      </div>
      <div><span class="Apple-style-span" style="font-family:
          verdana,helvetica,sans-serif; color: rgb(68, 68, 85);
          font-size: 14px; line-height: 18px;">
          <pre style="margin: 1em 0px; padding: 0px; font-size: 1.1em; font-family: 'Bitstream Vera Sans Mono','Courier New',monospace;">   &lt;extension name="<a moz-do-not-send="true" href="http://junctionnetworks.com/">junctionnetworks.com</a>&gt;
    &lt;condition field="destination_number" expression="^(1{0,1}\d{10})$"&gt;
      &lt;action application="set"data="effective_caller_id_number=OUTBOUNDCALLERID"/&gt;
      &lt;action application="bridge" data="sofia/gateway/junctionnetworks.com/$1"/&gt;
     &lt;/condition&gt;
   &lt;/extension&gt;
</pre>
          <div>But, elsewhere in their knowledgebase, they say:</div>
          <div><br>
          </div>
          <div><p style="margin: 1em 0px; padding: 0px; line-height:
              1.4em;"><strong style="margin: 0px; padding: 0px;">Numbering</strong><br style="margin: 0px; padding: 0px;">
              The standard e.164 numbering plan (<a moz-do-not-send="true" href="http://www.itu.int/" style="margin: 0px; padding: 0px; color: rgb(0, 74,
                143);">ITU</a>) is used. North American numbers are
              required to be prefixed with a '1'. International numbers
              need to be prefixed with "011".</p>
          </div>
          <div><br>
          </div>
          <div>I think they are confused about what is E164....</div>
          <div><br>
          </div>
          <div>You should try to prefix with 1 as Michael recommended.</div>
          <div><br>
          </div>
        </span>
        <div>
          <span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; "><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; ">
              <div style="word-wrap: break-word;">
                <div><font class="Apple-style-span" face="'Helvetica
                    Neue'"><font class="Apple-style-span" color="#1c00ff">David Ponzone &nbsp;</font><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size:
                        12px;">Direction Technique</span></font></font></div>
                <div><font class="Apple-style-span" face="'Helvetica
                    Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size:
                        13px;">email: <a moz-do-not-send="true" href="mailto:david.ponzone@ipeva.fr">david.ponzone@ipeva.fr</a></span></font></font></div>
                <div><font class="Apple-style-span" face="'Helvetica
                    Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size:
                        13px;">tel: &nbsp; &nbsp; &nbsp;01 74 03 18 97</span></font></font></div>
                <div><font class="Apple-style-span" face="'Helvetica
                    Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size:
                        13px;">gsm: &nbsp; 06 66 98 76 34</span></font></font></div>
                <div><font class="Apple-style-span" face="'Helvetica
                    Neue'"><br>
                  </font></div>
                <div><font class="Apple-style-span" color="#1c00ff" face="'Helvetica Neue'">Service Client<span class="Apple-converted-space">&nbsp;</span></font><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" color="#ff0000">IP</font></font><font class="Apple-style-span" color="#1c00ff" face="'Helvetica Neue'">eva</font></div>
                <div><font class="Apple-style-span" color="#1c00ff" face="'Helvetica Neue'"><span class="Apple-style-span" style="font-family: Helvetica; ">
                      <div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size:
                              13px;">tel: &nbsp; &nbsp; &nbsp;0811 46 26 26</span></font></font></div>
                      <div><font class="Apple-style-span" face="'Helvetica Neue'" size="3"><span class="Apple-style-span" style="font-size:
                            13px;">
                            <div style="margin: 0px; font: 10px Arial;
                              color: rgb(0, 34, 243);"><span style="text-decoration: underline;"><a moz-do-not-send="true" href="BLOCKED::http://www.ipeva.fr/">www.ipeva.fr</a></span><span style="color: rgb(101, 104, 149);">&nbsp; -&nbsp;
                                &nbsp;<span style="color: rgb(0, 34, 243);
                                  text-decoration: underline;"><a moz-do-not-send="true" href="BLOCKED::http://www.ipeva-studio.com/">www.ipeva-studio.com</a></span></span></div>
                            <div style="margin: 0px; font: 10px Arial;
                              color: rgb(0, 34, 243);"><span class="Apple-style-span" style="text-decoration: underline;"><br>
                              </span></div>
                            <div style="margin: 0px; font: 10px Arial;
                              color: rgb(0, 34, 243);"><span class="Apple-style-span">
                                <div style="margin: 0px; text-align:
                                  justify; font: 10px Arial; color:
                                  rgb(192, 192, 192);"><i>Ce message et
                                    toutes les pièces jointes sont
                                    confidentiels et établis à
                                    l'intention exclusive de ses
                                    destinataires. Toute utilisation ou
                                    diffusion non autorisée est
                                    interdite. Tout message électronique
                                    est susceptible d'altération.&nbsp;</i><b><i>IPeva</i></b><i>&nbsp;décline
                                    toute responsabilité au titre de ce
                                    message s'il a été altéré, déformé
                                    ou falsifié. Si vous n'êtes pas
                                    destinataire de ce message, merci de
                                    le détruire immédiatement et
                                    d'avertir l'expéditeur.</i></div>
                                <div style="text-decoration: underline;
                                  text-align: justify;"><font class="Apple-style-span" color="#c0c0c0"><i><br>
                                    </i></font></div>
                              </span></div>
                          </span></font></div>
                    </span></font></div>
              </div>
            </span><br class="Apple-interchange-newline">
          </span><br class="Apple-interchange-newline">
        </div>
        <br>
        <div>
          <div>Le 23/06/2011 à 08:19, Michael Collins a écrit :</div>
          <br class="Apple-interchange-newline">
          <blockquote type="cite">Perhaps the gateway wants the leading
            1 or expects e.164 format?
            <div>-MC<br>
              <br>
              <div class="gmail_quote">On Wed, Jun 22, 2011 at 5:37 PM,
                Brian West <span dir="ltr">&lt;<a moz-do-not-send="true" href="mailto:brian@freeswitch.org">brian@freeswitch.org</a>&gt;</span>
                wrote:<br>
                <blockquote class="gmail_quote" style="margin: 0pt 0pt
                  0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204);
                  padding-left: 1ex;">
                  <div style="word-wrap: break-word;">484 is address
                    incomplete means you didn't send enough digits to
                    the gateway usually.
                    <div>
                      <br>
                    </div>
                    <font color="#888888">
                      <div>/b</div>
                    </font>
                    <div class="im">
                      <div><br>
                        <div>
                          <div>On Jun 22, 2011, at 7:34 PM, Brad Mina
                            wrote:</div>
                          <br>
                          <blockquote type="cite"><span style="border-collapse: separate;
                              font-family: Helvetica; font-style:
                              normal; font-variant: normal; font-weight:
                              normal; letter-spacing: normal;
                              line-height: normal; text-indent: 0px;
                              text-transform: none; white-space: normal;
                              word-spacing: 0px; font-size: medium;">Ah,
                              thought it was recv not send. Good to know
                              that an invalid gateway issue<br>
                              can cause this.<br>
                              <br>
                              On Wed, Jun 22, 2011 at 5:31 PM, Michael
                              Collins &lt;<a moz-do-not-send="true" href="mailto:msc@freeswitch.org" target="_blank">msc@freeswitch.org</a>&gt;
                              wrote:<br>
                              <br>
                              <blockquote type="cite">The 484 I believe
                                is a result of the bad gateway. In any
                                case, the OP needs<br>
                              </blockquote>
                              <blockquote type="cite">to figure out
                                what's up w/ that gw or no calls will be
                                going out...<br>
                              </blockquote>
                              <blockquote type="cite"><br>
                              </blockquote>
                              <blockquote type="cite">-MC<br>
                              </blockquote>
                            </span><br>
                          </blockquote>
                        </div>
                        <br>
                      </div>
                    </div>
                  </div>
                  <br>
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                </blockquote>
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        </div>
        <br>
      </div>
      <pre wrap=""><fieldset class="mimeAttachmentHeader"></fieldset>
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</pre>
    </blockquote>
  </div>

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