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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><div><div><div><div><p class=MsoNormal>Hi All,<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>I'm suffering from dtmf "double digit" problem for incoming calls that destined to IVR on my FS.<o:p></o:p></p></div><div><p class=MsoNormal>I tryed to identify and workaround the provlem with no success...<o:p></o:p></p></div><div><p class=MsoNormal>I have already tryed to change dtmf-mode, use sonus-fixup etc with no luck...<o:p></o:p></p></div><div><p class=MsoNormal>I have: FreeSWITCH Version 1.0.head (git-1086cba 2011-05-23 22-51-43 -0500)<o:p></o:p></p></div><div><p class=MsoNormal>I would like to ask you some questions and I'm attaching some relevant output (see below)<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>1. According to output (see below), is it right to say, that my provider sends me DTMF events both in "DTMF INFO" and "RTP DTMF - rfc2833" way?<o:p></o:p></p></div><div><p class=MsoNormal>2. If so, may be this is the reason for "double digit" I suffer?<o:p></o:p></p></div><div><p class=MsoNormal>3. If so, can I filter incoming "DTMF INFO" events in FS?<o:p></o:p></p></div><div><p class=MsoNormal>4. If so, do FS have some workaround for this?<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Any ideas?<span lang=RU><o:p></o:p></span></p><p class=MsoNormal><span lang=RU><o:p> </o:p></span></p></div><div><p class=MsoNormal>Thanks,<o:p></o:p></p></div><div><p class=MsoNormal>Dmitry.<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>-------------------------------------------------<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>FreeSWITCH Version 1.0.head (git-1086cba 2011-05-23 22-51-43 -0500)<o:p></o:p></p></div><div><p class=MsoNormal>-------<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal><profile name="providers"><br> <gateways><br> <X-PRE-PROCESS cmd="include" data="providers/*.xml"/><br> </gateways><o:p></o:p></p></div><div><p class=MsoNormal> <aliases><br> </aliases><o:p></o:p></p></div><div><p class=MsoNormal> <domains><br> <domain name="all" alias="false" parse="true"/><br> </domains><o:p></o:p></p></div><div><p class=MsoNormal> <settings><br> <param name="debug" value="0"/><br> <param name="shutdown-on-fail" value="true"/><br> <param name="auth-calls" value="false"/><br> <param name="sip-trace" value="no"/><br> <param name="disable-register" value="true"/><br> <param name="rfc2833-pt" value="101"/><br> <param name="dialplan" value="XML"/><br> <param name="context" value="providers"/><br> <param name="apply-inbound-acl" value="013SONUS-IPS"/><br> <param name="hold-music" value="$${hold_music}"/><br> <param name="stun-enabled" value="false"/><br> <param name="stun-auto-disable" value="true"/><br> <param name="manage-presence" value="false"/><br> <param name="nonce-ttl" value="60"/><br> <param name="dtmf-type" value="rfc2833"/><br> <param name="dtmf-duration" value="2000"/><o:p></o:p></p></div><div><p class=MsoNormal> <param name="rtp-timer-name" value="soft"/><br> <param name="rtp-timeout-sec" value="50"/><br> <param name="rtp-hold-timeout-sec" value="300"/><o:p></o:p></p></div><div><p class=MsoNormal> <param name="sip-port" value="$${sip_port}"/><o:p></o:p></p></div><div><p class=MsoNormal> <param name="rtp-ip" value="$${rtp_ip}"/><br> <param name="sip-ip" value="$${ext_ip}"/><o:p></o:p></p></div><div><p class=MsoNormal> <param name="inbound-codec-prefs" value="PCMU,PCMA"/><br> <param name="outbound-codec-prefs" value="PCMU,PCMA"/><br> <param name="codec-prefs" value="PCMU,PCMA"/><br> <param name="inbound-late-negotiation" value="false"/><br> <param name="inbound-codec-negotiation" value="scrooge"/><br> <param name="disable-transcoding" value="false"/><o:p></o:p></p></div><div><p class=MsoNormal> </settings><br></profile><o:p></o:p></p></div><div><p class=MsoNormal>-------<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>2011-06-01 10:21:30.585146 [DEBUG] sofia.c:6236 INFO DTMF(0)<br>2011-06-01 10:21:30.585146 [DEBUG] sofia.c:6310 dispatched freeswitch event for INFO<br>2011-06-01 10:21:30.604196 [DEBUG] switch_ivr_play_say.c:1649 done playing file<br>2011-06-01 10:21:30.604196 [DEBUG] switch_ivr_menu.c:343 waiting for 2/3 digits t/o 2000<br>2011-06-01 10:21:30.845091 [DEBUG] sofia.c:6207 Bad signal<br>2011-06-01 10:21:30.845091 [DEBUG] sofia.c:6310 dispatched freeswitch event for INFO<br>2011-06-01 10:21:30.966061 [DEBUG] switch_rtp.c:3302 RTP RECV DTMF 0:4360<br>2011-06-01 10:21:32.976879 [DEBUG] switch_ivr_menu.c:390 digits '00'<br>2011-06-01 10:21:32.976879 [DEBUG] switch_ivr_menu.c:484 action regex [00] [/^(20[1-2])$/] [0]<br>2011-06-01 10:21:32.976879 [DEBUG] switch_ivr_menu.c:484 action regex [00] [/^[3-9*#]$/] [0]<br>2011-06-01 10:21:32.976879 [DEBUG] switch_ivr_menu.c:574 IVR menu 'main_ivr_heb' caught invalid input '00'<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>-------<o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br>2011-06-01 10:23:23.902331 [DEBUG] sofia.c:6236 INFO DTMF(7)<br>2011-06-01 10:23:23.902331 [DEBUG] sofia.c:6310 dispatched freeswitch event for INFO<br>2011-06-01 10:23:23.922329 [DEBUG] switch_ivr_play_say.c:1649 done playing file<br>2011-06-01 10:23:23.922329 [DEBUG] switch_ivr_menu.c:343 waiting for 2/3 digits t/o 2000<br>2011-06-01 10:23:23.942304 [DEBUG] sofia.c:6207 Bad signal<br>2011-06-01 10:23:23.942304 [DEBUG] sofia.c:6310 dispatched freeswitch event for INFO<br>2011-06-01 10:23:24.083260 [DEBUG] switch_rtp.c:3302 RTP RECV DTMF 7:2760<br>2011-06-01 10:23:26.084811 [DEBUG] switch_ivr_menu.c:390 digits '77'<br>2011-06-01 10:23:26.084811 [DEBUG] switch_ivr_menu.c:484 action regex [77] [/^(20[1-2])$/] [0]<br>2011-06-01 10:23:26.084811 [DEBUG] switch_ivr_menu.c:484 action regex [77] [/^[3-9*#]$/] [0]<br>2011-06-01 10:23:26.084811 [DEBUG] switch_ivr_menu.c:574 IVR menu 'main_ivr_heb' caught invalid input '77'<o:p></o:p></p></div></div></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>