Sidharth,<div><br></div><div>A mobile phone will always send DTMFs in-band, so you need to be ready for that scenario. I recommend you add this to your dialplan for inbound calls:</div><div><a href="http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_start_dtmf">http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_start_dtmf</a></div>
<div><br></div><div>Test various scenarios and make sure they work - call from Skype, from mobile phone, from a land line, etc. Let us know what happens.</div><div><br></div><div>-MC</div><div><div><br><div class="gmail_quote">
On Sat, May 21, 2011 at 1:11 AM, Sidharth Kshatriya <span dir="ltr"><<a href="mailto:sid.kshatriya@gmail.com">sid.kshatriya@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
Dear Friends,<br><br>I'm using a voip carrier Voicenetwork.ca (recommended by someone on this list). While I'm generally happy with their service there seems to be one fatal problem: My IVR does not recognize DTMF!<br>
<br>I have set <param name="dtmf-type" value="rfc2833"/> in both sip_profile/internal.xml and sip_profile/external.xml<br><br>The symptom of the problem is that making a call via skype will <b>always</b> make the IVR recognize the DTMF while using something like a mobile phone <b>almost always</b> won't! <br>
<br>I've tried in-band detection too. I'm making international calls into my IVR and the reliability of the in-band detection is not so good, possibly because of the quality of the call.<br><br>Can someone please help me?<br>
<br>Thanks,<br><br>Sidharth<br clear="all"><font color="#888888"><br>-- <br>Sidharth Kshatriya<br><a href="http://www.sidk.info" target="_blank">www.sidk.info</a><br><br>
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