Dear Friends,<br><br>I'm using a voip carrier Voicenetwork.ca (recommended by someone on this list). While I'm generally happy with their service there seems to be one fatal problem: My IVR does not recognize DTMF!<br>
<br>I have set <param name="dtmf-type" value="rfc2833"/> in both sip_profile/internal.xml and sip_profile/external.xml<br><br>The symptom of the problem is that making a call via skype will <b>always</b> make the IVR recognize the DTMF while using something like a mobile phone <b>almost always</b> won't! <br>
<br>I've tried in-band detection too. I'm making international calls into my IVR and the reliability of the in-band detection is not so good, possibly because of the quality of the call.<br><br>Can someone please help me?<br>
<br>Thanks,<br><br>Sidharth<br clear="all"><br>-- <br>Sidharth Kshatriya<br><a href="http://www.sidk.info">www.sidk.info</a><br><br>