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Thanks for looking into it David!<br>
<br>
I totally agree with you cheap rarely mean quality but sometime it
has to do :(<br>
<br>
Next time it happens again I will take a wireshark trace<br>
<br>
As far as fixing their issue I doubt it will help. They tend to
royally ignore you in case of problem<br>
<br>
I only stick with them because in most cases (ie 98%) it works<br>
<br>
I just wanted to make sure that the issue was not on FS side. If it
is not then I am not going to pursue it!<br>
<br>
I guess I will be on the hunt for another cheap provider (if anyone
knows one ! )<br>
<br>
Thanks a gain<br>
<br>
/Philippe<br>
<br>
On 11-04-26 02:40 AM, David Ponzone wrote:
<blockquote cite="mid:FA721E59-461F-4C90-BD3E-78BE60D7EDD9@ipeva.fr"
type="cite">Phiippe,
<div><br>
</div>
<div>I analyzed the trace a little bit and some things are odd.</div>
<div>Between lines 570 and 650, your provider (webcalldirect)
sends you back twice a 183/SDP, but the IP in each SDP is
different.</div>
<div>First:</div>
<div>o=ppmt 1303657356 1303657356 IN IP4 62.41.83.72</div>
<div>and then:</div>
<div>o=ppmt 1303657357 1303657357 IN IP4 208.167.230.118</div>
<div><br>
</div>
<div>I am not really sure if it's valid to REINVITE during
early-media.</div>
<div>Anyway it seems, you don't receive early-media.</div>
<div>To check that, you would need to take a full trace (with
tcpdump or wireshark/tshark) to see if you receive RTP traffic
from them after they sent you back the 183/SDPs.</div>
<div>If they don't, it's quite normal you don't have ringback.</div>
<div>That's ugly.</div>
<div>But then, the worst part is that you never receive from them
a 180 Ringing (meaning that the remote endpoint is ringing or
that someone in the middle pretends it is) or a 200 OK (meaning
the call was answered).</div>
<div>Again, not surprising the call fails.</div>
<div><br>
</div>
<div>We could spend hours trying to fix their issues, but I think
the quick way is for you to get a test account from another
reliable provider.</div>
<div>The one you use does not have a strong reputation. If I am
not mistaken, it's one of those services with 30 different
domain names and websites slightly different, all selling the
same "service" with "free" calls.</div>
<div>I recommend you first validate your config with a good one,
and then you'll go hunting for the cheap one (and remember that
generally, with retail providers, cheap price = cheap quality).</div>
<div><br>
</div>
<div>
<div>
<div style="word-wrap: break-word; font-size: 14px;">
<div><font class="Apple-style-span" face="'Helvetica Neue'"><font
class="Apple-style-span" color="#1c00ff">David Ponzone
</font><font class="Apple-style-span" color="#000000"
size="3"><span class="Apple-style-span"
style="font-size: 12px;">Direction Technique</span></font></font></div>
<div><font class="Apple-style-span" face="'Helvetica Neue'"><font
class="Apple-style-span" size="3"><span
class="Apple-style-span" style="font-size: 13px;">email:
<a moz-do-not-send="true"
href="mailto:david.ponzone@ipeva.fr">david.ponzone@ipeva.fr</a></span></font></font></div>
<div><font class="Apple-style-span" face="'Helvetica Neue'"><font
class="Apple-style-span" size="3"><span
class="Apple-style-span" style="font-size: 13px;">tel:
01 74 03 18 97</span></font></font></div>
<div><font class="Apple-style-span" face="'Helvetica Neue'"><font
class="Apple-style-span" size="3"><span
class="Apple-style-span" style="font-size: 13px;">gsm:
06 66 98 76 34</span></font></font></div>
<div><font class="Apple-style-span" face="'Helvetica Neue'"><br>
</font></div>
<div><font class="Apple-style-span" face="'Helvetica Neue'"
color="#1c00ff">Service Client<span
class="Apple-converted-space"> </span></font><font
class="Apple-style-span" face="'Helvetica Neue'"><font
class="Apple-style-span" color="#ff0000">IP</font></font><font
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<div><font class="Apple-style-span" face="'Helvetica
Neue'"><font class="Apple-style-span" size="3"><span
class="Apple-style-span" style="font-size:
13px;">tel: 0811 46 26 26</span></font></font></div>
<div><font class="Apple-style-span" face="'Helvetica
Neue'" size="3"><span class="Apple-style-span"
style="font-size: 13px;">
<div style="margin: 0px; font: 10px Arial;
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</span></div>
<div style="margin: 0px; font: 10px Arial;
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class="Apple-style-span">
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</div>
<br class="Apple-interchange-newline">
<br class="Apple-interchange-newline">
</div>
<br>
<div>
<div>Le 24/04/2011 à 21:18, Philippe Le Toquin a écrit :</div>
<br class="Apple-interchange-newline">
<blockquote type="cite">
<div bgcolor="#cccccc" text="#000000"> Hello,<br>
<br>
I had the problem a few weeks ago but after a reinstall
(unrelated to that) the problem had gone so I put it<br>
done as my messing up my system at the time!<br>
<br>
But today I had the same issue again. When I call sometime
the call is not going through completely<br>
<br>
The symptom on my side are that nothing happens (no ring
tone) on the other they say that the phones<br>
rings but when they pick up the phone they can't hear
anything.<br>
<br>
Below is a siptrace where I changed the number and IP so I
hope I didn't mess it up too much.<br>
<br>
<a moz-do-not-send="true" class="moz-txt-link-freetext"
href="http://pastebin.freeswitch.org/16165">http://pastebin.freeswitch.org/16165</a><br>
<br>
Can someone let me know if they see something wrong? I
tried to understand but it is beyond me :(<br>
<br>
Regards<br>
<br>
/Philippe<br>
</div>
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