<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Phiippe,<div><br></div><div>I analyzed the trace a little bit and some things are odd.</div><div>Between lines 570 and 650, your provider (webcalldirect) sends you back twice a 183/SDP, but the IP in each SDP is different.</div><div>First:</div><div>o=ppmt 1303657356 1303657356 IN IP4 62.41.83.72</div><div>and then:</div><div>o=ppmt 1303657357 1303657357 IN IP4 208.167.230.118</div><div><br></div><div>I am not really sure if it's valid to REINVITE during early-media.</div><div>Anyway it seems, you don't receive early-media.</div><div>To check that, you would need to take a full trace (with tcpdump or wireshark/tshark) to see if you receive RTP traffic from them after they sent you back the 183/SDPs.</div><div>If they don't, it's quite normal you don't have ringback.</div><div>That's ugly.</div><div>But then, the worst part is that you never receive from them a 180 Ringing (meaning that the remote endpoint is ringing or that someone in the middle pretends it is) or a 200 OK (meaning the call was answered).</div><div>Again, not surprising the call fails.</div><div><br></div><div>We could spend hours trying to fix their issues, but I think the quick way is for you to get a test account from another reliable provider.</div><div>The one you use does not have a strong reputation. If I am not mistaken, it's one of those services with 30 different domain names and websites slightly different, all selling the same "service" with "free" calls.</div><div>I recommend you first validate your config with a good one, and then you'll go hunting for the cheap one (and remember that generally, with retail providers, cheap price = cheap quality).</div><div><br></div><div><div>
<div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; font-size: 14px; "><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" color="#1C00FF">David Ponzone </font><font class="Apple-style-span" color="#000000" size="3"><span class="Apple-style-span" style="font-size: 12px; ">Direction Technique</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">email: <a href="mailto:david.ponzone@ipeva.fr">david.ponzone@ipeva.fr</a></span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">tel: 01 74 03 18 97</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">gsm: 06 66 98 76 34</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'"><br></font></div><div><font class="Apple-style-span" color="#1C00FF" face="'Helvetica Neue'">Service Client<span class="Apple-converted-space"> </span></font><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" color="#FF0000">IP</font></font><font class="Apple-style-span" color="#1C00FF" face="'Helvetica Neue'">eva</font></div><div><font class="Apple-style-span" color="#1C00FF" face="'Helvetica Neue'"><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: Helvetica; "><div><font class="Apple-style-span" face="'Helvetica Neue'"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">tel: 0811 46 26 26</span></font></font></div><div><font class="Apple-style-span" face="'Helvetica Neue'" size="3"><span class="Apple-style-span" style="font-size: 13px; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 10px/normal Arial; color: rgb(0, 34, 243); "><span style="text-decoration: underline; "><a href="BLOCKED::http://www.ipeva.fr/">www.ipeva.fr</a></span><span style="color: rgb(101, 104, 149); "> - <span style="color: rgb(0, 34, 243); text-decoration: underline; "><a href="BLOCKED::http://www.ipeva-studio.com/">www.ipeva-studio.com</a></span></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 10px/normal Arial; color: rgb(0, 34, 243); "><span class="Apple-style-span" style="text-decoration: underline; "><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 10px/normal Arial; color: rgb(0, 34, 243); "><span class="Apple-style-span"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; text-align: justify; font: normal normal normal 10px/normal Arial; color: rgb(192, 192, 192); "><i>Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. </i><b><i>IPeva</i></b><i> décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur.</i></div><div style="text-decoration: underline; text-align: justify; "><font class="Apple-style-span" color="#C0C0C0"><i><br></i></font></div></span></div></span></font></div></span></font></div></div><br class="Apple-interchange-newline"><br class="Apple-interchange-newline">
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<br><div><div>Le 24/04/2011 à 21:18, Philippe Le Toquin a écrit :</div><br class="Apple-interchange-newline"><blockquote type="cite">
<div bgcolor="#cccccc" text="#000000">
Hello,<br>
<br>
I had the problem a few weeks ago but after a reinstall (unrelated
to that) the problem had gone so I put it<br>
done as my messing up my system at the time!<br>
<br>
But today I had the same issue again. When I call sometime the call
is not going through completely<br>
<br>
The symptom on my side are that nothing happens (no ring tone) on
the other they say that the phones<br>
rings but when they pick up the phone they can't hear anything.<br>
<br>
Below is a siptrace where I changed the number and IP so I hope I
didn't mess it up too much.<br>
<br>
<a class="moz-txt-link-freetext" href="http://pastebin.freeswitch.org/16165">http://pastebin.freeswitch.org/16165</a><br>
<br>
Can someone let me know if they see something wrong? I tried to
understand but it is beyond me :(<br>
<br>
Regards<br>
<br>
/Philippe<br>
</div>
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