<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content="text/html; charset=iso-8859-1" http-equiv=Content-Type>
<META name=GENERATOR content="MSHTML 8.00.6001.19019">
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT size=2>JIRA</FONT></DIV>
<BLOCKQUOTE
style="BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; PADDING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="FONT: 10pt arial; BACKGROUND: #e4e4e4; font-color: black"><B>From:</B>
<A title=sadhika@gmail.com href="mailto:sadhika@gmail.com">Sadhika Sharma</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=freeswitch-users@lists.freeswitch.org
href="mailto:freeswitch-users@lists.freeswitch.org">FreeSWITCH Users Help</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, April 19, 2011 10:13
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [Freeswitch-users] Help with
rxfax debug "T4 expires in phaseT30_PHASE_B_RX"</DIV>
<DIV><BR></DIV>Is there a better way to attach logs? I am not sure if
attaching them with email is good enough.<BR>Also how do i prefix uuid to
mod_spandsp logs?<BR><BR>
<DIV class=gmail_quote>On Tue, Apr 19, 2011 at 7:15 PM, Sadhika Sharma <SPAN
dir=ltr><<A
href="mailto:sadhika@gmail.com">sadhika@gmail.com</A>></SPAN> wrote:<BR>
<BLOCKQUOTE
style="BORDER-LEFT: rgb(204,204,204) 1px solid; MARGIN: 0pt 0pt 0pt 0.8ex; PADDING-LEFT: 1ex"
class=gmail_quote>Thanks Steve for replying,<BR><BR>I will explain the
problem in clearer terms. Whenever a call lands on freeswitch machine, I
exceute rxfax(). I get about 5000 fax calls every month, out of which about
800 transmissions fail due to hangup cause 548 'Disconnected after permitted
retries' Complete log is attached.
<DIV>
<DIV></DIV>
<DIV class=h5><BR><BR>
<DIV class=gmail_quote>On Tue, Apr 19, 2011 at 6:31 PM, Steve Underwood
<SPAN dir=ltr><<A href="mailto:steveu@coppice.org"
target=_blank>steveu@coppice.org</A>></SPAN> wrote:<BR>
<BLOCKQUOTE
style="BORDER-LEFT: rgb(204,204,204) 1px solid; MARGIN: 0pt 0pt 0pt 0.8ex; PADDING-LEFT: 1ex"
class=gmail_quote>Sadhika,<BR><BR>If you post only a fragment of a log,
and describe only half of what<BR>happens, people will generally ignore
what you post. I guess they don't<BR>like being treated like they are mind
readers.<BR><BR>The error seems pretty clear. You aren't getting anything
from the far<BR>end. Since you give no clue as to what you are doing,
beyond trying to<BR>receive FAX, that's about as detailed an analysis as
you are going to get.<BR><BR>Steve<BR>
<DIV><BR><BR>On 04/19/2011 05:43 PM, Sadhika Sharma wrote:<BR>> Anybody
having any idea about this?<BR>><BR>> On Fri, Apr 15, 2011 at 7:36
PM, Sadhika Sharma <<A href="mailto:sadhika@gmail.com"
target=_blank>sadhika@gmail.com</A><BR></DIV>
<DIV>
<DIV></DIV>
<DIV>> <mailto:<A href="mailto:sadhika@gmail.com"
target=_blank>sadhika@gmail.com</A>>> wrote:<BR>><BR>>
Hi,<BR>><BR>> I need help in debugging hangup
cause 548, 'Disconnected after<BR>> permitted retries'
while attempting rxfax().<BR>><BR>> Logs show that T4
expires in phase T30_PHASE_B_RX.<BR>> T30 PHASE B
concerns exchange of DIS/DCS messages. After sending<BR>>
DIS, mod spandsp keeps waiting for DCS and exhausts its
retries.<BR>><BR>> Please guide me how to debug the
root cause of loss of DCS<BR>> message. Logs are
mentioned below:<BR>><BR>> 2011-03-07 15:53:48.675180
[DEBUG] switch_ivr.c:557<BR>> OpenZAP/4:1/43851609
Command Execute<BR>>
rxfax(/srv/fax/in/fcf15a4c-48a4-11e0-919e-7bf53bcc3f81.tiff)<BR>>
2011-03-07 15:53:53.334614 [DEBUG] mod_spandsp_fax.c:293
FLOW T.30<BR>> Send complete in phase T30_PHASE_B_TX,
state 17<BR>> 2011-03-07 15:53:53.335619 [DEBUG]
mod_spandsp_fax.c:293 FLOW T.30<BR>> DIS:<BR>>
2011-03-07 15:53:53.335619 [DEBUG] mod_spandsp_fax.c:293
FLOW<BR>> T.30 .... ...0= Store and forward
Internet fax (T.37): Not set<BR>> 2011-03-07
15:53:53.335619 [DEBUG] mod_spandsp_fax.c:293 FLOW<BR>>
T.30 .... .0..= Real-time Internet fax (T.38): Not set<BR>>
:<BR>> :<BR>> 2011-03-07
15:53:53.875238 [DEBUG] mod_spandsp_fax.c:293 FLOW T.30<BR>>
Start T4<BR>> 2011-03-07 15:53:53.895315 [DEBUG]
mod_spandsp_fax.c:293 FLOW T.30<BR>> HDLC signal status
is Carrier up (-2) in state 17<BR>> 2011-03-07
15:53:53.915402 [DEBUG] mod_spandsp_fax.c:293 FLOW T.30<BR>>
HDLC signal status is Carrier down (-1) in state 17<BR>>
2011-03-07 15:53:57.335032 [DEBUG] mod_spandsp_fax.c:293 FLOW
T.30<BR>> T4 expired in phase T30_PHASE_B_RX, state
17<BR>> 2011-03-07 15:53:57.335032 [DEBUG]
mod_spandsp_fax.c:293 FLOW T.30<BR>> Retry number
1<BR>><BR>><BR>> Please guide me how to debug the
root cause of loss of DCS message.<BR>> Thanks,<BR>>
Sadhika<BR>><BR>><BR>><BR>><BR>> --<BR>>
Sadhika<BR>><BR>><BR></DIV></DIV>>
_______________________________________________<BR>> FreeSWITCH-users
mailing list<BR>> <A
href="mailto:FreeSWITCH-users@lists.freeswitch.org"
target=_blank>FreeSWITCH-users@lists.freeswitch.org</A><BR>> <A
href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users"
target=_blank>http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</A><BR>>
UNSUBSCRIBE:<A
href="http://lists.freeswitch.org/mailman/options/freeswitch-users"
target=_blank>http://lists.freeswitch.org/mailman/options/freeswitch-users</A><BR>>
<A href="http://www.freeswitch.org"
target=_blank>http://www.freeswitch.org</A><BR><BR><BR>_______________________________________________<BR>FreeSWITCH-users
mailing list<BR><A href="mailto:FreeSWITCH-users@lists.freeswitch.org"
target=_blank>FreeSWITCH-users@lists.freeswitch.org</A><BR><A
href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users"
target=_blank>http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</A><BR>UNSUBSCRIBE:<A
href="http://lists.freeswitch.org/mailman/options/freeswitch-users"
target=_blank>http://lists.freeswitch.org/mailman/options/freeswitch-users</A><BR><A
href="http://www.freeswitch.org"
target=_blank>http://www.freeswitch.org</A><BR></BLOCKQUOTE></DIV><BR><BR
clear=all><BR></DIV></DIV>-- <BR><FONT
color=#888888>Sadhika<BR></FONT></BLOCKQUOTE></DIV><BR><BR clear=all><BR>--
<BR>Sadhika<BR>
<P>
<HR>
<P></P>_______________________________________________<BR>FreeSWITCH-users
mailing
list<BR>FreeSWITCH-users@lists.freeswitch.org<BR>http://lists.freeswitch.org/mailman/listinfo/freeswitch-users<BR>UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users<BR>http://www.freeswitch.org<BR></BLOCKQUOTE></BODY></HTML>