<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We’re currently undergoing an exercise to replace our current aging Asterisk system with something else and Freeswitch is one of the options we’re considering.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Our current Asterisk deployment has done us well, however the hardware is aging, and the configuration hasn’t changed much except for some basic additions and changes. We’re looking to replace it and add in capability to extend and embrace new channels of communication.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We have some reservations over the implementation and would ideally like to talk to some people who are running it in anger.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Specifically we’re looking to discuss mod_callcentre or OpenACD functionality.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>If someone is in and around London (UK) and would like to discuss their experiences of running a callcentre on Freeswitch with us, possibly over some beers (on us of course) we’d be really grateful.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Kind regards<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span lang=EN-US style='color:#007AC9'>Richard Smith<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Franklin Gothic Medium","sans-serif";color:#434343'>Systems Administrator</span><b><span style='font-size:10.0pt;font-family:"Franklin Gothic Medium","sans-serif";color:#0067A9'><br></span></b><b><span style='font-size:10.0pt;font-family:"Franklin Gothic Medium","sans-serif";color:#007AC9'>t</span></b><b><span style='font-size:10.0pt;font-family:"Franklin Gothic Medium","sans-serif";color:#0067A9'> </span></b><span style='font-size:10.0pt;font-family:"Franklin Gothic Medium","sans-serif";color:#434343'>0203 004 7890<br><br><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>