<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;">> 1. In mod_callcenter, there is no command like "callcenter_config queue add"<br><br>This would be a great feature to have ability to add and delete new call center queues.<br><br>Mark J Crane<br><br><br>--- On <b>Fri, 12/31/10, Rob Hutton <i><justlikeef@gmail.com></i></b> wrote:<br><blockquote style="border-left: 2px solid rgb(16, 16, 255); margin-left: 5px; padding-left: 5px;"><br>From: Rob Hutton <justlikeef@gmail.com><br>Subject: Re: [Freeswitch-users] mod_callcenter features<br>To: "Rajkumar K" <rajkumar.kmry@gmail.com><br>Cc: freeswitch-users@lists.freeswitch.org<br>Date: Friday, December 31, 2010, 12:19 AM<br><br><div class="plainMail">1. Try something like:<br><br>reloadxml<br>callcenter_config queue load|reload queue_name<br><br>2. I don't believe so. Hit Moc on the IRC channel. I am trying, also...<br><br><br>--
<br>Thanks,<br>Rob<br>On Friday 31 December 2010 00:32:46 Rajkumar K wrote:<br>> Hi,<br>> <br>> 1. In mod_callcenter, there is no command like "callcenter_config queue add"<br>> for adding queues dynamically. We need to configure it in<br>> callcenter.conf.xml file and run "callcenter_config queue reload <queue<br>> name>". So is there any other ways to add queues.<br>> <br>> 2. The mod_callcenter automatically bridges the call once it identifies the<br>> available agent. But the requirement is to identify the available agent and<br>> leave the bridge control to our dial plan. There we need to other operations<br>> (like announcing caller name to agent) instead of bridging the call.<br>> <br>> regards<br>> rajkumar k<br>> <br>> On Thu, Dec 30, 2010 at 6:12 PM, Rob Hutton <<a ymailto="mailto:justlikeef@gmail.com" href="/mc/compose?to=justlikeef@gmail.com">justlikeef@gmail.com</a>>
wrote:<br>> <br>> > Some of the API commands are on in the Wiki under the heading API:<br>> ><br>> > <a href="http://wiki.freeswitch.org/wiki/Mod_callcenter" target="_blank">http://wiki.freeswitch.org/wiki/Mod_callcenter</a><br>> ><br>> > Everything starts with callcenter_config, so you can feel your way around<br>> > the command line and everything is fairly self explanatory.<br>> ><br>> > What do you mean control the call flow? Can you give an example of what<br>> > you are trying to accomplish?<br>> ><br>> > --<br>> > Thanks,<br>> > Rob<br>> > On Monday 27 December 2010 04:42:29 rajkumar wrote:<br>> > ><br>> > > Hi,<br>> > ><br>> > > I am developing an application with mod_callcenter. I need to know the<br>> > > following about mod_callcenter.<br>> > ><br>> > > *
Is it possible to add/update/delete the queue configurations<br>> > dynamically<br>> > > without using static xml configurations.<br>> > > * How can I control the call flow (for playback message and recording)<br>> > > before and after bridging the call.<br>> > ><br>> > > Thanks in advance<br>> > ><br>> > > regards<br>> > > rajkumar k<br>> > ><br>> ><br>> <br><br>_______________________________________________<br>FreeSWITCH-users mailing list<br><a ymailto="mailto:FreeSWITCH-users@lists.freeswitch.org" href="/mc/compose?to=FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users"
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