I finally found out the problem. This extension is used with internet provided from Centurylink (Centurylink 660 ADSL modem). I had to make a change in the modem to bridge mode. Then, it resolved the issue of double natted. Now, the phone is working great. Just in case anyone experience the same problem.<br>
<br>-djbinter<br><br><div class="gmail_quote">On Tue, Feb 1, 2011 at 6:39 PM, David Ponzone <span dir="ltr"><<a href="mailto:david.ponzone@ipeva.fr">david.ponzone@ipeva.fr</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div style="word-wrap: break-word;">Well, I don't use Polycom, but I've seen such behaviour in the past with other phones, and most of the time, the cause is that the phone is not receiving the 401 Challenge from FreeSWITCH, so it sends back another REGISTER.<div>
<br><div>
<span style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><div style="word-wrap: break-word;">
<div><font face="'Helvetica Neue'"><font color="#1c00ff">David Ponzone </font><font color="#000000" size="3"><span style="font-size: 12px;">Direction Technique</span></font></font></div><div><font face="'Helvetica Neue'"><font size="3"><span style="font-size: 13px;">email: <a href="mailto:david.ponzone@ipeva.fr" target="_blank">david.ponzone@ipeva.fr</a></span></font></font></div>
<div><font face="'Helvetica Neue'"><font size="3"><span style="font-size: 13px;">tel: 01 74 03 18 97</span></font></font></div><div><font face="'Helvetica Neue'"><font size="3"><span style="font-size: 13px;">gsm: 06 66 98 76 34</span></font></font></div>
<div><font face="'Helvetica Neue'"><br></font></div><div><font color="#1c00ff" face="'Helvetica Neue'">Service Client<span> </span></font><font face="'Helvetica Neue'"><font color="#ff0000">IP</font></font><font color="#1c00ff" face="'Helvetica Neue'">eva</font></div>
<div><font color="#1c00ff" face="'Helvetica Neue'"><span style="color: rgb(0, 0, 0); font-family: Helvetica;"><div><font face="'Helvetica Neue'"><font size="3"><span style="font-size: 13px;">tel: 0811 46 26 26</span></font></font></div>
<div><font face="'Helvetica Neue'" size="3"><span style="font-size: 13px;"><div style="margin: 0px; color: rgb(0, 34, 243);"><span style="text-decoration: underline;"><a>www.ipeva.fr</a></span><span style="color: rgb(101, 104, 149);"> - <span style="color: rgb(0, 34, 243); text-decoration: underline;"><a>www.ipeva-studio.com</a></span></span></div>
<div style="margin: 0px; color: rgb(0, 34, 243);"><span style="text-decoration: underline;"><br></span></div><div style="margin: 0px; color: rgb(0, 34, 243);"><span><div style="margin: 0px; text-align: justify; color: rgb(192, 192, 192);">
<i>Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. </i><b><i>IPeva</i></b><i> décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur.</i></div>
<div style="text-decoration: underline; text-align: justify;"><font color="#c0c0c0"><i><br></i></font></div></span></div></span></font></div></span></font></div></div></span><br></span><br>
</div>
<br><div><div>Le 02/02/2011 à 03:27, DJB International a écrit :</div><br><blockquote type="cite"><div><div></div><div class="h5"><span>Has anyone ever seen Polycom 650 send REGISTER without Authorization even though FS responds with 401?</span><div>
<span><br></span></div><div><span>The weird thing was that it only happened to this particular Polycom phone only.</span></div>
<div><span><br></span></div><div><span>Please see below:</span></div><div><span><br></span></div><div><span><div> ------------------------------------------------------------------------</div><div>recv 559 bytes from udp/[67.232.144.163]:10058 at 02:24:22.100024:</div>
<div> ------------------------------------------------------------------------</div><div> REGISTER sip:<a href="http://199.87.44.19:5060/" target="_blank">199.87.44.19:5060</a> SIP/2.0</div><div> Via: SIP/2.0/UDP 67.232.144.163:10003;branch=z9hG4bK85aaf1325070992B</div>
<div> From: "Mark" <<a href="mailto:sip%3A7025143416@199.87.44.19" target="_blank">sip:7025143416@199.87.44.19</a>>;tag=EED068F-AC7EFF94</div><div> To: <<a href="mailto:sip%3A7025143416@199.87.44.19" target="_blank">sip:7025143416@199.87.44.19</a>></div>
<div> CSeq: 1 REGISTER</div><div> Call-ID: <a href="mailto:37fb35c0-279ee281-fd8694be@67.232.144.163" target="_blank">37fb35c0-279ee281-fd8694be@67.232.144.163</a></div><div> Contact: <<a href="http://sip:7025143416@67.232.144.163:10003/" target="_blank">sip:7025143416@67.232.144.163:10003</a>>;methods="INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER"</div>
<div> User-Agent: PolycomSoundPointIP-SPIP_650-UA/<a href="http://3.2.4.0244/" target="_blank">3.2.4.0244</a></div><div> Accept-Language: en</div><div> Max-Forwards: 70</div><div> Expires: 3600</div><div> Content-Length: 0</div>
<div> </div><div> ------------------------------------------------------------------------</div><div>2011-02-01 18:24:28.858417 [WARNING] sofia_reg.c:1247 SIP auth challenge (REGISTER) on sofia profile 'internal' for [<a href="mailto:7025143416@199.87.44.19" target="_blank">7025143416@199.87.44.19</a>] from ip 67.232.144.163</div>
<div>send 676 bytes to udp/[67.232.144.163]:10058 at 02:24:22.174807:</div><div> ------------------------------------------------------------------------</div><div> SIP/2.0 401 Unauthorized</div><div> Via: SIP/2.0/UDP 67.232.144.163:10003;branch=z9hG4bK85aaf1325070992B;rport=10058</div>
<div> From: "Mark" <<a href="mailto:sip%3A7025143416@199.87.44.19" target="_blank">sip:7025143416@199.87.44.19</a>>;tag=EED068F-AC7EFF94</div><div> To: <<a href="mailto:sip%3A7025143416@199.87.44.19" target="_blank">sip:7025143416@199.87.44.19</a>>;tag=5Byyp046mycjS</div>
<div> Call-ID: <a href="mailto:37fb35c0-279ee281-fd8694be@67.232.144.163" target="_blank">37fb35c0-279ee281-fd8694be@67.232.144.163</a></div><div> CSeq: 1 REGISTER</div><div> User-Agent: FreeSWITCH-mod_sofia/1.0.head-git-9ffca05 2011-01-26 17-24-25 -0500</div>
<div> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE</div><div> Supported: timer, precondition, path, replaces</div><div> WWW-Authenticate: Digest realm="199.87.44.19", nonce="4b7a72c9-47ad-4d84-b1a1-fe0f68194efd", algorithm=MD5, qop="auth"</div>
<div> Content-Length: 0</div><div> </div><div> ------------------------------------------------------------------------</div><div>recv 559 bytes from udp/[67.232.144.163]:10058 at 02:24:22.628250:</div><div> ------------------------------------------------------------------------</div>
<div> REGISTER sip:<a href="http://199.87.44.19:5060/" target="_blank">199.87.44.19:5060</a> SIP/2.0</div><div> Via: SIP/2.0/UDP 67.232.144.163:10003;branch=z9hG4bK85aaf1325070992B</div><div> From: "Mark" <<a href="mailto:sip%3A7025143416@199.87.44.19" target="_blank">sip:7025143416@199.87.44.19</a>>;tag=EED068F-AC7EFF94</div>
<div> To: <<a href="mailto:sip%3A7025143416@199.87.44.19" target="_blank">sip:7025143416@199.87.44.19</a>></div><div> CSeq: 1 REGISTER</div><div> Call-ID: <a href="mailto:37fb35c0-279ee281-fd8694be@67.232.144.163" target="_blank">37fb35c0-279ee281-fd8694be@67.232.144.163</a></div>
<div> Contact: <<a href="http://sip:7025143416@67.232.144.163:10003/" target="_blank">sip:7025143416@67.232.144.163:10003</a>>;methods="INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER"</div>
<div> User-Agent: PolycomSoundPointIP-SPIP_650-UA/<a href="http://3.2.4.0244/" target="_blank">3.2.4.0244</a></div><div> Accept-Language: en</div><div> Max-Forwards: 70</div><div> Expires: 3600</div><div> Content-Length: 0</div>
<div> </div><div> ------------------------------------------------------------------------</div><div>send 676 bytes to udp/[67.232.144.163]:10058 at 02:24:22.628449:</div><div> ------------------------------------------------------------------------</div>
<div> SIP/2.0 401 Unauthorized</div><div> Via: SIP/2.0/UDP 67.232.144.163:10003;branch=z9hG4bK85aaf1325070992B;rport=10058</div><div> From: "Mark" <<a href="mailto:sip%3A7025143416@199.87.44.19" target="_blank">sip:7025143416@199.87.44.19</a>>;tag=EED068F-AC7EFF94</div>
<div> To: <<a href="mailto:sip%3A7025143416@199.87.44.19" target="_blank">sip:7025143416@199.87.44.19</a>>;tag=5Byyp046mycjS</div><div> Call-ID: <a href="mailto:37fb35c0-279ee281-fd8694be@67.232.144.163" target="_blank">37fb35c0-279ee281-fd8694be@67.232.144.163</a></div>
<div> CSeq: 1 REGISTER</div><div> User-Agent: FreeSWITCH-mod_sofia/1.0.head-git-9ffca05 2011-01-26 17-24-25 -0500</div><div> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE</div>
<div> Supported: timer, precondition, path, replaces</div><div> WWW-Authenticate: Digest realm="199.87.44.19", nonce="4b7a72c9-47ad-4d84-b1a1-fe0f68194efd", algorithm=MD5, qop="auth"</div>
<div> Content-Length: 0</div><div> </div><div> ------------------------------------------------------------------------</div><div>recv 559 bytes from udp/[67.232.144.163]:10058 at 02:24:23.628660:</div><div> ------------------------------------------------------------------------</div>
<div> REGISTER sip:<a href="http://199.87.44.19:5060/" target="_blank">199.87.44.19:5060</a> SIP/2.0</div><div> Via: SIP/2.0/UDP 67.232.144.163:10003;branch=z9hG4bK85aaf1325070992B</div><div> From: "Mark" <<a href="mailto:sip%3A7025143416@199.87.44.19" target="_blank">sip:7025143416@199.87.44.19</a>>;tag=EED068F-AC7EFF94</div>
<div> To: <<a href="mailto:sip%3A7025143416@199.87.44.19" target="_blank">sip:7025143416@199.87.44.19</a>></div><div> CSeq: 1 REGISTER</div><div> Call-ID: <a href="mailto:37fb35c0-279ee281-fd8694be@67.232.144.163" target="_blank">37fb35c0-279ee281-fd8694be@67.232.144.163</a></div>
<div> Contact: <<a href="http://sip:7025143416@67.232.144.163:10003/" target="_blank">sip:7025143416@67.232.144.163:10003</a>>;methods="INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER"</div>
<div> User-Agent: PolycomSoundPointIP-SPIP_650-UA/<a href="http://3.2.4.0244/" target="_blank">3.2.4.0244</a></div><div> Accept-Language: en</div><div> Max-Forwards: 70</div><div> Expires: 3600</div><div> Content-Length: 0</div>
<div> </div><div> ------------------------------------------------------------------------</div><div>send 676 bytes to udp/[67.232.144.163]:10058 at 02:24:23.628895:</div><div> ------------------------------------------------------------------------</div>
<div> SIP/2.0 401 Unauthorized</div><div> Via: SIP/2.0/UDP 67.232.144.163:10003;branch=z9hG4bK85aaf1325070992B;rport=10058</div><div> From: "Mark" <<a href="mailto:sip%3A7025143416@199.87.44.19" target="_blank">sip:7025143416@199.87.44.19</a>>;tag=EED068F-AC7EFF94</div>
<div> To: <<a href="mailto:sip%3A7025143416@199.87.44.19" target="_blank">sip:7025143416@199.87.44.19</a>>;tag=5Byyp046mycjS</div><div> Call-ID: <a href="mailto:37fb35c0-279ee281-fd8694be@67.232.144.163" target="_blank">37fb35c0-279ee281-fd8694be@67.232.144.163</a></div>
<div> CSeq: 1 REGISTER</div><div> User-Agent: FreeSWITCH-mod_sofia/1.0.head-git-9ffca05 2011-01-26 17-24-25 -0500</div><div> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE</div>
<div> Supported: timer, precondition, path, replaces</div><div> WWW-Authenticate: Digest realm="199.87.44.19", nonce="4b7a72c9-47ad-4d84-b1a1-fe0f68194efd", algorithm=MD5, qop="auth"</div>
<div> Content-Length: 0</div><div><br></div><div><br></div><div>Thank you.</div></span></div></div></div><div class="im">
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