<font face="verdana,sans-serif">Gabriel,</font><div><font face="verdana,sans-serif"><br></font></div><div><font face="verdana,sans-serif">I had the similar issues with Polycom phones. Stay away from the web configuration. </font></div>

<div><font face="verdana,sans-serif"><br></font></div><div><font face="verdana,sans-serif">All you need to setup the FTP or TFTP server and use the configuration files. I am currently using polycom phones in a Multi-Tenant [SRV Records] environment without any issue afterstart use the configuration files.</font></div>

<div><font face="verdana,sans-serif"><br></font></div><div><font class="Apple-style-span" face="verdana, sans-serif"><br></font></div><div><font face="verdana,sans-serif"><br clear="all"></font><font class="Apple-style-span" face="verdana, sans-serif">Thanks</font></div>

<div><font class="Apple-style-span" face="verdana, sans-serif">Lloyd<br></font>
<br><br><div class="gmail_quote">On Sat, Jan 29, 2011 at 2:25 PM, Gabriel Gunderson <span dir="ltr">&lt;<a href="mailto:gabe@gundy.org">gabe@gundy.org</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">

All,<br>
<br>
I have a multi-tenant FreeSWITCH server up and running.  We have all<br>
the proper SVR records setup for each domain and everything works<br>
great.  Most SIP clients Just Work (tm), however, the new Polycom<br>
phones I have don&#39;t seem to auth properly with domains.  I&#39;ve tried<br>
every combination of settings (via the web config, I haven&#39;t setup a<br>
TFTP server yet).  The issue is that auth has the domain twice, like<br>
so: user@domain.tld@domain.tld.<br>
<br>
It seems like the Internet has threads of discussion where others<br>
express frustration with this, but I can&#39;t seem to find a documented<br>
solution.  It&#39;s maddening because every other User Agent Client works<br>
swimmingly and no matter what I&#39;ve tried, I can&#39;t get the right<br>
combination of settings on the Polycom.  I love the phones, but this<br>
is getting old :)<br>
<br>
Anyway, any pointers for me?<br>
<br>
Thanks,<br>
Gabe<br>
<br>
sofia.conf:<br>
*************************************************************<br>
[SNIP]<br>
<br>
&lt;domains&gt;<br>
  &lt;domain name=&quot;all&quot; alias=&quot;true&quot; parse=&quot;false&quot; /&gt;<br>
&lt;/domains&gt;<br>
&lt;settings&gt;<br>
  &lt;param name=&quot;log-auth-failures&quot; value=&quot;true&quot; /&gt;<br>
  &lt;param name=&quot;forward-unsolicited-mwi-notify&quot; value=&quot;false&quot; /&gt;<br>
  &lt;param name=&quot;context&quot; value=&quot;public&quot; /&gt;<br>
  &lt;param name=&quot;sip-port&quot; value=&quot;$${internal_sip_port}&quot; /&gt;<br>
  &lt;param name=&quot;dialplan&quot; value=&quot;XML&quot; /&gt;<br>
  &lt;param name=&quot;inbound-codec-prefs&quot; value=&quot;$${global_codec_prefs}&quot; /&gt;<br>
  &lt;param name=&quot;outbound-codec-prefs&quot; value=&quot;$${global_codec_prefs}&quot; /&gt;<br>
  &lt;param name=&quot;rtp-ip&quot; value=&quot;$${internal_ip}&quot; /&gt;<br>
  &lt;param name=&quot;sip-ip&quot; value=&quot;$${internal_ip}&quot; /&gt;<br>
  &lt;param name=&quot;hold-music&quot; value=&quot;$${hold_music}&quot; /&gt;<br>
  &lt;param name=&quot;record-path&quot; value=&quot;$${recordings_dir}&quot; /&gt;<br>
  &lt;param name=&quot;record-template&quot;<br>
value=&quot;${caller_id_number}.${target_domain}.${strftime(%Y-%m-%d-%H-%M-%S)}.wav&quot;<br>
/&gt;<br>
  &lt;param name=&quot;auth-calls&quot; value=&quot;true&quot; /&gt;<br>
  &lt;param name=&quot;ext-rtp-ip&quot; value=&quot;auto-nat&quot; /&gt;<br>
  &lt;param name=&quot;ext-sip-ip&quot; value=&quot;auto-nat&quot; /&gt;<br>
&lt;/settings&gt;<br>
<br>
[/SNIP]<br>
<br>
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</blockquote></div><br></div>