<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Try export instead of set.<div><br><div><div>Am 25.01.2011 um 01:58 schrieb Joao Leme:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div>Hi Fred,</div><div><br></div>I just tried:<div><br></div><div><action application="set" data="outbound_name=${caller_id_number}"/></div><div><br></div><div>before</div><div><br></div><div><action application="fifo" data="sales_fifo@$${domain} in undef $${base_dir}/sounds/music/8000/partita-no-3-in-e-major-bwv-1006-1-preludio.wav"/></div>
<div><br></div><div>and it didn't work.</div><div><br></div><div>Did I do anything wrong?</div><div><br></div><div>Thanks,</div><div>John</div><div><br><div class="gmail_quote">On Mon, Jan 24, 2011 at 3:38 PM, Anthony Minessale <span dir="ltr"><<a href="mailto:anthony.minessale@gmail.com">anthony.minessale@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">there is a param in fifo "outbound_name" if its set, it will put it in<br>
parens along with the caller's caller_id_name<br>
<br>
(sales) Fred Smith<br>
2121231234<br>
<div><div></div><div class="h5"><br>
<br>
<br>
On Mon, Jan 24, 2011 at 4:55 PM, Joao Leme <<a href="mailto:joaocarlosleme@gmail.com">joaocarlosleme@gmail.com</a>> wrote:<br>
> I haven't been able to find a solution either (havent' had much time), but<br>
> have you already tried the following to make sure it does not work?<br>
> "Note: If you wish to specify the caller ID presented when a fifo calls an<br>
> agent, set the origination_caller_id_name and origination_caller_id_num<br>
> variables to the values desired. These could be set within the {} of the<br>
> dialstring, or they could be set using the set application in the dialplan<br>
> which places the caller into the fifo (before the 'fifo in' executed on the<br>
> caller)."<br>
> I haven't had time to look into but that's where I would start.<br>
> It was added to the Fifo wiki by User "Sward" (no futher info on user) on:<br>
> (cur) (prev) 15:21, 9 June 2010 Sward (Talk | contribs) (26,518 bytes)<br>
> (→Configure for Agent Callback)<br>
> If anyone know this "Sward" guy, he may have some answers.<br>
> Thanks,<br>
> John<br>
><br>
> On Mon, Jan 24, 2011 at 1:20 AM, Marc de Corny <<a href="mailto:marcdecorny@gmail.com">marcdecorny@gmail.com</a>><br>
> wrote:<br>
>><br>
>> Hi All<br>
>><br>
>> I have since had a play with mod_callcenter and have not been able to send<br>
>> the call to an agent with the caller_id_name as the name of the queue.<br>
>><br>
>> I keep on getting the CLI on both.<br>
>><br>
>> As this cannot be done in FIFO either, do any of you have any ideas? or<br>
>> managed to get it working ?<br>
>><br>
>> thanks<br>
>> Marc<br>
>><br>
>> On Fri, Jan 14, 2011 at 4:35 PM, Marc de Corny <<a href="mailto:marcdecorny@gmail.com">marcdecorny@gmail.com</a>><br>
>> wrote:<br>
>>><br>
>>> Just to follow up on this subject.<br>
>>><br>
>>> I have done a lot of testing on the fifo trying to get the caller_id_name<br>
>>> changed on the outbound call to the agent and to be honest I cannot<br>
>>> understand the explanation.<br>
>>><br>
>>> If mod_fifo does not know which call it will connect until the agent<br>
>>> answers, how come it displays the CLI correctly, jsut won;t let me change<br>
>>> it.<br>
>>><br>
>>> Still seems strange. I am looking into the Mod_callcentre to check if it<br>
>>> sends caller_id information. but the same logic if valid could apply<br>
>>><br>
>>> Also maybe someone should change the Wiki ( I would but do not have<br>
>>> enough expertise on the subject) because the following is a bit misleading<br>
>>><br>
>>> "Note: If you wish to specify the caller ID presented when a fifo calls<br>
>>> an agent, set the origination_caller_id_name and origination_caller_id_num<br>
>>> variables to the values desired. These could be set within the {} of the<br>
>>> dialstring, or they could be set using the set application in the dialplan<br>
>>> which places the caller into the fifo (before the 'fifo in' executed on the<br>
>>> caller). "<br>
>>> thanks<br>
>>> Marc<br>
>>> On Thu, Jan 13, 2011 at 10:47 PM, Joao Leme <<a href="mailto:joaocarlosleme@gmail.com">joaocarlosleme@gmail.com</a>><br>
>>> wrote:<br>
>>>><br>
>>>> What about showing the Caller ID after it is answered? Any way to do<br>
>>>> that?<br>
>>>><br>
>>>> 2011/1/12 João Mesquita <<a href="mailto:jmesquita@freeswitch.org">jmesquita@freeswitch.org</a>><br>
>>>>><br>
>>>>> João Leme,<br>
>>>>> The caller id is not passed when the phone is ringing because mod_fifo<br>
>>>>> does not know which call is going to be sent to that channel once it is<br>
>>>>> answered until it is really answered. I don't know if mod_callcenter does<br>
>>>>> show anything but you should consider looking at the documentation if you<br>
>>>>> really need this feature.<br>
>>>>> Regards,<br>
>>>>> João Mesquita<br>
>>>>><br>
>>>>><br>
>>>>> On Wed, Jan 12, 2011 at 9:15 PM, Joao Leme <<a href="mailto:joaocarlosleme@gmail.com">joaocarlosleme@gmail.com</a>><br>
>>>>> wrote:<br>
>>>>>><br>
>>>>>> Hi there,<br>
>>>>>> I would like to know if there is a way to see the caller ID on my Sip<br>
>>>>>> Client (X-Lite for example) of the caller that I answear from a Fifo queue?<br>
>>>>>> Thanks,<br>
>>>>>> John<br>
>>>>>> _______________________________________________<br>
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>>>>>><br>
>>>>><br>
>>>>><br>
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</div></div>--<br>
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<br>
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